Network Engineer (Starlink Community Gateway)

SPACE EXPLORATION TECHNOLOGIES CORP; Redmond (WA); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

Medical, vision, and dental coverage

401(k) retirement plan

Employee Stock Purchase Plan

Paid parental leave

Company shuttles

Job summary

SPACE EXPLORATION TECHNOLOGIES CORP is seeking a Network Engineer for the Starlink Community Gateway team in Redmond, WA. The role involves defining, building, and deploying key product features that enhance global connectivity.

Applicants should have a bachelor’s degree or equivalent experience, along with networking experience in deploying solutions and hardware. The role requires collaboration with various teams and direct customer support, including travel for on-site assistance.

Qualifications

• Must have a Bachelor's degree in an engineering field or equivalent experience.
• 1+ years of experience deploying enterprise networking solutions required.
• Professional experience with networking hardware deployment is essential.

Responsibilities

• Work directly with Community Gateway hardware and customers.
• Provide technical subject-matter expertise to sales teams.
• Develop processes for customer integration with Starlink network.
• Support activation of new installations and troubleshoot issues.
• Travel to customer sites for installation and integration support.

Skills

Problem-solving

Networking deployment

Technical support

Customer integration

Education

Bachelor’s degree in an engineering or STEM discipline or equivalent experience

Tools

Routers

Modems

Switches

Firewalls

Job description

Network Engineer (Starlink Community Gateway)

Redmond, WA

SpaceX is actively developing the technologies to make humanity’s exploration of the stars a reality. The Starlink Community Gateway delivers 10 Gbps via Dedicated Internet Access or IP Transit to the most remote places on Earth.

As a network engineer on the Starlink Community Gateway team you will define, build, and deploy key product features and capabilities that unlock new use cases and advance global connectivity. To succeed in this role, you must be a technically excellent first‑principles problem solver, a self‑starter with a passion for making things work in high‑impact situations.

Responsibilities

• Work directly with Community Gateway hardware and customers to improve performance, reliability, and resolve technical issues.
• Provide sales teams with pre‑sales support, acting as the technical subject‑matter expert and engineering representative during customer interactions and proposal review.
• Develop processes and guides to streamline customer integration with the Starlink network and equipment.
• Collaborate with hardware, software, network, and business operations teams to define and implement product requirements and capabilities that address Community Gateway customer needs.
• Directly support activation of new installations from initial connectivity through customer integration and scaling.
• Travel to customer sites to support installation, troubleshooting, and integration of Community Gateway systems.

Basic Qualifications

• Bachelor’s degree in an engineering or STEM discipline; OR 2+ years of professional networking experience in lieu of a degree.
• 1+ years of networking experience deploying enterprise network solutions and/or cloud & web‑scale networks.
• Professional experience deploying networking hardware (routers, modems, switches, firewalls, etc.).

Preferred Skills and Experience

• Background in network engineering and deploying network technologies in customer environments.
• Understanding of core networking concepts from Layer 1 through Layer 3 and protocols such as IPv4, IPv6, DHCP, NAT, NTP, IPsec VPN, etc.
• Knowledge of routing technologies (MPLS, SD‑WAN, SATCOM, etc.) and WAN architectures.
• Understanding of backhaul, cloud, and ISP networking technologies such as dedicated interconnects, peering, BGP, etc.
• Ability to perform network troubleshooting, including analysis of customer network captures and Starlink hardware telemetry to root cause integration issues.
• Ability to identify technical improvements and coordinate interdisciplinary teams to deliver solutions.
• Experience in software engineering or direct collaboration with software engineering teams.
• Experience at an early‑stage technology startup or program that scaled rapidly.

Additional Requirements

• Must be available to work extended hours and/or weekends as needed to support critical milestones or operations shifts.
• Must be willing to travel to other SpaceX offices, vendors, partners, and customers as necessary.

Compensation and Benefits

Pay Range:
Level 1: $125,000.00 - $150,000.00
Level 2: $145,000.00 - $175,000.00

Your actual level and base salary will be determined on a case‑by‑case basis and may vary based on the following considerations: job‑related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long‑term incentives, in the form of company stock or long‑term cash awards, as well as discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long‑term disability insurance, life insurance, paid parental leave, and various other discounts and perks. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s affirmative action plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [e-mail].