Network Engineer, Operations & Support

Meta; Lebanon (IN); On-site; USD 107,000 - 159,000; Full time

Job summary

Meta is seeking a Network Engineer to join the Site Services and EDGE Network Services DC Capacity & Network team. You will support deployment, integration, and ongoing health of network infrastructure across Meta's site portfolio, spanning data centers and campuses.

You will collaborate with design, engineering, vendors, and cross-functional partners to drive scalable deployment strategies, resolve incidents, and improve operational processes for one of the world's largest networks.

Qualifications

• Bachelor's degree in CS/CE or equivalent practical experience.
• Experience coordinating deployments with cross-functional teams and vendors.
• 2+ years in large-scale network infrastructure deployments.
• Experience analyzing datasets to identify trends.
• Experience troubleshooting network incidents across layers.
• 2+ years hands-on with network hardware and testing equipment.

Responsibilities

• Support deployment and integration of network infrastructure across site portfolio.
• Collaborate with teams, MSPs and vendors to resolve incidents and events.
• Identify operational improvements for deployment workflows and support procedures.
• Provide field feedback to inform future designs and standards.
• Analyze fault trends and vendor performance to drive corrective actions.
• Maintain accurate network asset records and runbooks.
• Work with automation teams to reduce manual tasks and implement lightweight solutions.
• Provide technical guidance to external vendors and field technicians.
• Communicate project status and metrics to stakeholders.
• Travel up to 25% as needed.

Skills

Structured cabling

Fiber connectivity

IP networking

Data center experience

Asset records & docs

Vendor coordination

Incident resolution

Automation tooling

Education

Bachelor's degree in CS/CE or equivalent

Tools

Arista

Cisco

Juniper

Nexus

Job description

Summary

Meta is seeking a Network Engineer to join our Site Services and Edge Network Services (ENS) DC Capacity & Network team. In this role, you will support the deployment, integration, and ongoing operational health of network infrastructure across Meta's global site portfolio. You will work at the intersection of structured cabling, IP networking, and physical layer systems to ensure reliable connectivity for hyperscale data center and campus environments. Collaborating with network design, engineering, and cross-functional partners, you will help drive scalable deployment strategies, resolve complex network incidents, and improve operational processes that underpin one of the world's largest and most dynamic network infrastructures.

Required Skills

Network Engineer, Operations & Support Responsibilities:

1. Support the deployment and integration of network infrastructure across Meta's site portfolio, including structured cabling, fiber connectivity, switching, and routing systems in data center and campus environments
2. Collaborate with cross-functional teams, managed service providers, and third-party vendors to investigate and resolve complex network incidents and site events affecting edge, access, and core infrastructure
3. Identify operational improvement opportunities across deployment workflows, change management processes, and support procedures to increase efficiency, reliability, and standards compliance
4. Partner with network design and engineering teams to provide field-level feedback that informs future infrastructure designs, cabling standards, and scalability requirements
5. Analyze operational data including fault trends, deployment metrics, and vendor performance to identify systemic issues and drive prioritized corrective actions
6. Ensure accuracy and completeness of network asset records, documentation, and operational runbooks to support consistent and auditable site operations
7. Collaborate with automation and tooling teams to identify opportunities for reducing manual operational tasks, and in some cases directly implement lightweight solutions to address recurring operational gaps
8. Provide technical guidance to external vendors and field technicians to direct installation, repair, and validation activities in accordance with Meta's network standards
9. Communicate clearly on project status, incident outcomes, and operational metrics to stakeholders across engineering, operations, and site services teams
10. International and domestic travel may be required up to 25% of the time depending on business needs

Minimum Qualifications

Minimum Qualifications:

1. Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta
2. Experience working with cross-functional teams and external vendors to execute network deployments, change management activities, or incident resolution at scale
3. 2+ years of experience deploying, operating, or supporting large-scale network infrastructure including structured cabling, fiber optic systems, and IP networking in data center or campus environments
4. Experience analyzing operational datasets or metrics to identify trends, prioritize issues, and support data-driven decision making in a network operations context
5. Experience troubleshooting and root-causing network incidents across physical, data link, and network layers in enterprise or data center environments
6. 2+ years of hands-on experience with network hardware platforms and physical layer infrastructure, including switches, routers, fiber/copper test equipment, and associated installation tooling

Preferred Qualifications

Preferred Qualifications:

1. Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
2. Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
3. Experience working within or alongside a Network Operations Center (NOC) environment, including managing against SLAs and contributing to continuous improvement programs
4. Demonstrated use of AI tools to optimize operational workflows, automate documentation, or accelerate troubleshooting and root cause analysis
5. Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
6. Familiarity with hyperscale data center physical infrastructure including rack elevations, structured cabling standards, fiber optic plant design, and power and cooling considerations
7. Experience with enterprise or service provider network hardware platforms such as Arista, Cisco, Juniper, or Nexus data center switching platforms

Public Compensation

$106,995/year to $159,000/year + bonus + equity + benefits

Industry

Internet

Equal Opportunity

Meta is proud to be an Equal Employment Opportunity and ... we also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].