MSM Tech Inc. seeks an IT Infrastructure Expert in Washington, DC, to modernize and assess agency network infrastructure. This role requires a Master's degree and 14+ years of relevant experience, including 10+ years with technologies like Cisco Switches, Palo Alto Firewalls, and Citrix Netscaler. Strong skills in collaboration, policy development, and providing strategic vision to senior leadership are essential. The position offers opportunities to support an evolving IT landscape with increased remote workforce demands and cloud services.
Qualifications
14+ years of relevant experience is required.
Minimum 10 years of experience with specific IT technologies.
Responsibilities
Modernize agency’s network infrastructure.
Assess and implement new IT equipment.
Review agency’s IT infrastructure regularly.
Support the expansion of agency’s network.
Collaborate with tier teams to ensure awareness of ongoing efforts.
Skills
Cisco Switches
Cisco VPN
Palo Alto Firewalls
Cisco Nexus
Citrix Netscaler
Nutanix
MS Express Route
zScaler
Zayo
Aruba Guest Wireless AP’s
Education
Master’s degree in relevant field
Job description
Description
Modernize agency’s network infrastructure – design, solution and architecture.
Assess and implement new or replace IT equipment in use throughout agency’s enterprise network. This includes telecom closet switches, line cards, routers, firewalls, cabling, etc. (Lifting up to 50lbs, using ladders and standing for extended periods of time).
Review agency’s IT infrastructure on a regular basis to maximize system performance and efficiencies.
Determine the production infrastructure capacity IT needs to meet the evolving demands of the agency.
Support the expansion of agency’s network for things such as support for increased remote and geographically dispersed workforce, support for additional network-intensive services such as softphones and further use of cloud-provided services, etc.
Review agency and M365 AD and identify design inconsistencies - develop corrective action and cleanup plans for the agency’s environment.
Assist Tier II in resolving escalated incidents and requests using a combination of prior technical knowledge among team members via mentoring and cross-training. In addition, team members are expected to research and contribute to a shared knowledge base to help troubleshoot issues and share information to be used by others.
Look for areas to create new and update existing policies and procedures to ensure consistent work quality.
Ability to provide subject matter expertise and strategic vision to senior level leadership.
Maintain excellent collaboration and working relationships with all tier teams to ensure all teams aware of current efforts
Requirements
Master’s degree in relevant field
14+ years of relevant experience
Minimum 10 years of experience with these technologies: