Network Engineer II

University of Maryland Medical System; Severn (MD); On-site; USD 56,000 - 84,000; Full time

Benefits offered by this job

EEO confidentiality guidance

Job summary

University of Maryland Medical System is seeking a seasoned network professional to oversee the purchase, installation, and support of LAN/WAN systems. You will monitor the enterprise network, troubleshoot issues, and assist in large-scale projects with vendor comparisons and cost studies.

Qualified candidates have a Bachelor's degree and 4+ years in LAN/WAN troubleshooting and configuration, with strong TCP/IP and security knowledge.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• 4+ years troubleshooting and configuring LAN/WAN systems.

Responsibilities

• Provide network support for LAN/WAN wired and wireless infrastructure.
• Input to management for network design and procurement of equipment.
• Monitor the enterprise network for optimal performance.
• Perform equipment installations and relocations as required.
• Respond to user and vendor requests and resolve problems.
• Assist in growth planning and enterprise network management.
• Log service requests and update tickets with the Helpdesk.
• Analyze network traffic patterns to resolve connectivity issues.
• Maintain status updates with users and supervisor.

Skills

LAN/WAN

TCP/IP

Network Security

Wireless Technologies

VOIP

Vendor Liaison

Analytical Skills

Customer Service

Documentation

Education

Bachelor's degree in related field

Tools

Cisco ISE

Cisco DNA Center

Infoblox

Cisco ThousandEyes

Cisco Wireless

Palo Alto

SD-WAN

Job description

General Summary

Under general supervision, oversees the purchase, installation, and support of network communications, including LAN/WAN systems. Responsible for maintaining networking applications and the monitoring of the LAN/WAN for alerts and anomalies. Responsible for evaluating current systems and assisting in the planning of large scale systems projects through vendor comparison and cost studies.

Education And Experience

• Bachelor's in related field or equivalent related experience is required. Additional certifications may be required.
• At least 4 years of experience in troubleshooting, configuring LAN/WAN systems is required.

Knowledge, Skills And Abilities

• Knowledge of network design and configuration, technology concepts and methodologies of analysis. Knowledge with layer 2, layer 3, and layer 4 technologies, specifically having 4 years of experience.
• Demonstrated proficiency in one or more information technologies (routing, security, video, wireless, telephony). Demonstrated proficiency in multiple network operating systems.
• Demonstrated ability to execute best communication engineering practices in network builds, integration, test, and packaging of infrastructure documentation and application solutions.
• Understands interrelationships of various computer systems.
• Knowledge of TCP/IP protocol suite.
• Excellent written and verbal communication skills. Ability to maintain effective working relationships with all levels of staff.
• Ability to use judgment in interpreting work directions for appropriateness to specific tasks or problems. Effective organization skills.
• Proficient in analysis and problem solving, ability to assess customer needs and determining appropriate solutions. Excellent customer service skills.
• Demonstrated ability to understand and adhere to systems security and control procedures in accordance with departmental, vendor standards and regulatory bodies.

Principal Responsibilities And Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

• Provides network support for LAN/WAN wired and wireless infrastructure, including all network applications.
• Provides input to management for network design, procurement of network equipment and supplies.
• Monitors and tunes the enterprise network for optimal performance.
• Performs equipment installations and relocation as required to support the business needs of the enterprise.
• Responds to user and vendor requests and problem resolution.
• Recognizes and identifies potential areas to develop or update policies and procedures; especially regarding future business expansion. May provide input.
• Assist in establishing a growth plan for the network to insure the best quality service in a state-of-the-art environment. Assists the Network Supervisor in designing and managing the enterprise network including wide area and local area networks.
• Uses Helpdesk Call Tracking application to log all service and update requests accurately and well detailed. Collects data from customers to aid problem determination / resolution of request. Provides information to the Helpdesk for on-going follow up to customers until resolution of issues.
• Analyzes network traffic patterns to resolve connectivity issues. Analyzes system performance and resolves problems, makes appropriate recommendations.
• Participates in the installation, configuration and maintenance of networking systems including but not limited to LAN/MAN/WAN, security, wireless, VOIP and video.
• Maintains regular contact with users and supervisor/manager regarding status of open or pending service calls.

Work Experience

Valid CCNA Certification

Experience in the below Technologies

• Cisco ISE
• Cisco DNA Center
• Infoblox
• Cisco Thousandeyes
• Cisco Wireless
• Palo Alto Firewalls
• SD-WAN

Benefits

• All your information will be kept confidential according to EEO guidelines.

Compensation

• Pay Range: $40.61 - $60.96
• Other Compensation (if applicable):
• Review the 2025-2026 UMMS Benefits Guide