Network Engineer I - NOC (Entry Level)

JSI

Lubbock (TX)

On-site

USD 58,738 - 85,590

Full time

14 days+

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Benefits offered by this job

Health Insurance (Medical, Dental, Vision)

Retirement Plan – 401(k)

Paid Time Off (vacation, sick leave, and holidays)

Life and Disability Insurance

Ongoing training and educational opportunities

Professional growth and development initiatives

Job summary

JSI is seeking a Network Engineer I for its Lubbock, TX office. The entry-level position offers a vibrant work environment, focusing on maintaining customer networks and troubleshooting issues. A bachelor's degree in a relevant field is required, along with skills in network management. This role provides opportunities for career growth and professional development.

Qualifications

Entry-level candidates welcome with 0-3 years of experience.
Experience with Layer 2 Ethernet switching, DHCP, DNS, and Linux command line is desired.
Knowledge of Ethernet switching, IP routing, VoIP, and general networking principles.

Responsibilities

Monitor and maintain customer network infrastructure.
Create and manage tickets for network issues.
Troubleshoot network and server problems.

Skills

Problem-solving

Communication

Analytical skills

Education

Bachelor’s degree in computer/management information systems, engineering, computer science, or equivalent

Job description

Join to apply for the Network Engineer I - NOC (Entry Level) role at JSI

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Join to apply for the Network Engineer I - NOC (Entry Level) role at JSI

Description

We are now seeking an experienced and qualified individual to join our team as a

Department: Broadband - NOC+

Location: Lubbock, TX

Description

We are now seeking an experienced and qualified individual to join our team as a Network Engineer I in our Lubbock, TX office. We offer a flexible and vibrant work environment, the opportunity to immediately apply theoretical knowledge to real-world networks, career growth, and advancement opportunities.

Responsibilities & Duties

Proactively monitor and maintain customer network infrastructure.
Create and manage tickets for network issues.
Troubleshoot network and server problems.
Document network configurations, processes, and troubleshooting steps.
Perform routine maintenance and software upgrades on customer equipment.
Escalate complex issues to appropriate resources.
Communicate technical concepts clearly and concisely.
Develop knowledgebase solutions for common issues.
Work flexible shifts and participate in on-call rotation.
Efficiently handle incoming/outgoing calls in a professional and knowledgeable manner.

Qualifications

Education:

A bachelor’s degree in computer/management information systems, engineering, computer science, or equivalent is required.
Experience may be considered in lieu of a degree requiring a high school diploma or GED.

Experience:

Experience with Layer 2 Ethernet switching, DHCP, DNS, and Linux command line.
Knowledge of Ethernet switching, IP routing, VoIP, and general networking principles.
0-3 years of experience in operating, troubleshooting, or designing Internet Service Provider Networks (entry-level and experienced candidates welcome).

Skills:

Ability to work in a fast-paced, team-oriented environment.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.

Additional Information

Work Schedule:

Full-time, non-supervisory
On-call required

Compensation:

JSI offers a rewarding and challenging career at every level of the organization. We are dedicated to supporting our employees with: