Network Engineer I - NOC (Entry Level)

JSI; Lubbock (TX); On-site; USD 58,738 - 85,590; Full time

Benefits offered by this job

Health Insurance (Medical, Dental, Vision)

Retirement Plan – 401(k)

Paid Time Off (vacation, sick leave, and holidays)

Life and Disability Insurance

Ongoing training and educational opportunities

Professional growth and development initiatives

Job summary

JSI is seeking a Network Engineer I for its Lubbock, TX office. The entry-level position offers a vibrant work environment, focusing on maintaining customer networks and troubleshooting issues. A bachelor's degree in a relevant field is required, along with skills in network management. This role provides opportunities for career growth and professional development.

Qualifications

• Entry-level candidates welcome with 0-3 years of experience.
• Experience with Layer 2 Ethernet switching, DHCP, DNS, and Linux command line is desired.
• Knowledge of Ethernet switching, IP routing, VoIP, and general networking principles.

Responsibilities

• Monitor and maintain customer network infrastructure.
• Create and manage tickets for network issues.
• Troubleshoot network and server problems.

Skills

Problem-solving

Communication

Analytical skills

Education

Bachelor’s degree in computer/management information systems, engineering, computer science, or equivalent

Job description

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Description

We are now seeking an experienced and qualified individual to join our team as a

Department: Broadband - NOC+

Location: Lubbock, TX

Description

We are now seeking an experienced and qualified individual to join our team as a Network Engineer I in our Lubbock, TX office. We offer a flexible and vibrant work environment, the opportunity to immediately apply theoretical knowledge to real-world networks, career growth, and advancement opportunities.





Responsibilities & Duties

• Proactively monitor and maintain customer network infrastructure.
• Create and manage tickets for network issues.
• Troubleshoot network and server problems.
• Document network configurations, processes, and troubleshooting steps.
• Perform routine maintenance and software upgrades on customer equipment.
• Escalate complex issues to appropriate resources.
• Communicate technical concepts clearly and concisely.
• Develop knowledgebase solutions for common issues.
• Work flexible shifts and participate in on-call rotation.
• Efficiently handle incoming/outgoing calls in a professional and knowledgeable manner.
  
  

Qualifications

Education:

• A bachelor’s degree in computer/management information systems, engineering, computer science, or equivalent is required.
• Experience may be considered in lieu of a degree requiring a high school diploma or GED.

Experience:

• Experience with Layer 2 Ethernet switching, DHCP, DNS, and Linux command line.
• Knowledge of Ethernet switching, IP routing, VoIP, and general networking principles.
• 0-3 years of experience in operating, troubleshooting, or designing Internet Service Provider Networks (entry-level and experienced candidates welcome).

Skills:

• Ability to work in a fast-paced, team-oriented environment.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
  
  

Additional Information

Work Schedule:

• Full-time, non-supervisory
• On-call required

Compensation:

JSI offers a rewarding and challenging career at every level of the organization. We are dedicated to supporting our employees with:

• A competitive salary and comprehensive benefits package
• Health Insurance (Medical, Dental, Vision)
• Retirement Plan – 401(k)
• Paid Time Off (vacation, sick leave, and holidays)
• Life and Disability Insurance
• A diverse, dynamic, and engaging work environment
• Ongoing training and educational opportunities
• Professional growth and development initiatives

At JSI, we are committed to fostering an environment where our employees can thrive both personally and professionally.

Travel:

• Occasional

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Telecommunications

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