Network Engineer I

Air Methods; Englewood (AL); On-site; USD 56,000 - 84,000; Full time

Job summary

Air Methods is seeking a Network Engineer I to support and troubleshoot enterprise routing, switching, and security within a regulatory environment. You will assist in maintaining availability across data centers and Air Methods bases nationwide.

You will work under the Infrastructure Engineering Manager on deploying new technologies, documenting systems, and participating in disaster recovery planning, with a 24/7 on-call schedule and collaboration with vendors.

Qualifications

• Bachelor’s degree in Computer Science or related field.
• 4+ years' related experience or training preferred.
• Experience with enterprise storage and virtualization technologies.

Responsibilities

• Troubleshoot routing and switching in complex networks (BGP, EIGRP, OSPF; VLANs; QoS).
• Assist security technologies including firewalls and VPNs per regulatory requirements.
• Configure and maintain servers, storage, backups, and VMs.
• Support 24x7, distributed data centers and helicopter EMS bases.
• Monitor servers, antivirus, backups, and data center health.
• Participate in deploying new technologies and upgrades.
• Provide escalated technical support and coordinate with vendors.
• Document systems and follow change management processes.
• Help establish policies, procedures and disaster recovery planning.
• Interact with vendors/consultants to deliver products/services.
• Escalate issues to Infrastructure Engineering Manager.
• Other duties as assigned.

Skills

Self-motivation

HIPAA/SOX compliance

Curiosity & learning

Communication skills

On-call readiness

Education

Bachelor’s degree in Computer Science or related field

Tools

Citrix XenApp

EMC CLARiiON

Data Domain

Avamar

RecoverPoint

Dedup technologies

VMware

Cisco UCS

Windows Server administration

Job description

Overview

Job SummaryThe Network Engineer I assists higher level network administrators in the administration, maintenance, and operation of the organization’s networks. Adheres to Air Methods policies and procedures as required to maintain regulatory and operational compliance.Essential Functions and Responsibilities include the following:

• Provide support and troubleshooting of routing and switching enterprise technologies in complex networking environments. Troubleshooting includes WAN routing (BGP, EIGRP, OSPF, FHRP, multi-layer overlay networking, etc.), LAN switching (VLANs, layer 3 switching, EoMPLS, trunking, port-channeling), VoIP (WAN usage, QoS, PSTN, H.323, SIP).
• Assist in the administration of security technologies such as firewalling, multi-layer VPN technologies, IPS, ACLs, and best practices adhering to regulations (HIPAA, SOX, PCI, CALEA etc.).
• With direction from the Infrastructure Engineering Manager, configures, manages and maintains Air Methods files servers, storage, backup, and virtual environment to ensure maximum availability.
• Maintains and supports systems in a 24x7, large, distributed and mission-critical environment including in-house and commercial data center(s) and for helicopter EMS bases around the U.S.
• Monitors the health of the company’s servers, virus protection, backup’s, and Data Centers.
• Participates in projects to deploy new technologies or upgrade existing infrastructure.
• Provides administration and escalated technical support for existing technologies, working with outside support services as required.
• Documents systems meticulously and follows change management processes.
• Participates in the establishment of policies, procedures, and training plans for network resource administration and disaster recovery.
• Interfaces with vendors and consultants to coordinate the delivery of products and services.
• Escalates problems and issues to Infrastructure Engineering Manager or other company leadership as needed.
• Other Duties as assigned.

Additional Job Requirements

• Regular scheduled attendance.
• Indicate the percentage of time spent traveling: 0% Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position. All employees must follow Air Methods’ employment practices and policies.

Supervisory ResponsibilitiesThis position has no supervisory responsibilities.

QualificationsTo perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.

• Bachelor’s degree (BS) from four-year college or university in Computer Science or related field and one to three years’ related experience and/or training; or equivalent combination of education and experience
• Large scale Citrix XenApp farm experience preferred
• EMC CLARiiON CX4/CX3 SAN management experience preferred
• Data Domain, Avamar, recover point, dedup technologies experience preferred

Skills

• Self-motivated individual who meets deadlines and strives to exceed expectations
• Working knowledge of regulations related to HIPAA and Sarbanes-Oxley (SOX) relative to information security and assurance
• Curiosity and desire to learn, with the ability to create and maintain positive professional relationships to accomplish assigned tasks
• Excellent verbal and written communication and interpersonal skills
• Ability to work a flexible schedule including a 24/7 on-call schedule.

Computer Skills

• Proficient with Microsoft Suite, including Word, Excel, PowerPoint and Outlook
• Microsoft server background required including Windows, Exchange, SQL, SharePoint, OCS
• Windows System Administration (Windows 2008/2012)
• VMWare (All latest versions)
• Cisco UCS
• Windows Desktop build & administration
• IP protocol and stack
• DHCP & DNS
• Active Directory administration including GPO’s

Certificates, Licenses, Registrations

• MCSE certification preferred (or MCSA and/or MTA leading to MCSE)
• VCAP/VCP certification a plus
• CCEA or CCAA certification a plus

Air Methods is an EEO/AA employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Minimum pay

USD $55,625.00/Yr.

Maximum Pay

USD $83,525.00/Yr.

Benefits

For more information on our industry-leading benefits, please visit our benefits page here.