Network Engineer - Design, Monitoring & Change Management

SoftNice INC; Richardson (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A staffing solutions company in Richardson, Texas, is looking for an expert to oversee Service Request Fulfillment and network infrastructure tasks. Responsibilities include working with various teams to analyze requests, implementing security designs, documenting systems, and ensuring effective communication with customers. The ideal candidate will have experience in network management and a collaborative spirit to drive successful project outcomes. Temporary staffing solutions are utilized for flexibility and efficiency.

Responsibilities

• Monitor incoming Service Request Fulfillment queue and analyze customer needs.
• Collaborate with internal/external teams on design requirements.
• Create and implement proxy/malware designs based on requests.
• Document, monitor, and evaluate network and infrastructure systems.
• Perform design validation testing in non-production environments.
• Communicate status and progress to customers daily.
• Identify solutions and prepare required documents.

Job description

A staffing solutions company in Richardson, Texas, is looking for an expert to oversee Service Request Fulfillment and network infrastructure tasks. Responsibilities include working with various teams to analyze requests, implementing security designs, documenting systems, and ensuring effective communication with customers. The ideal candidate will have experience in network management and a collaborative spirit to drive successful project outcomes. Temporary staffing solutions are utilized for flexibility and efficiency.