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Atrium Health Navicent in Macon, GA is seeking a Network & Telecommunications Engineer to maintain the enterprise network across hospitals, medical offices, and administrative facilities. You will monitor performance, resolve issues, and implement network changes with guidance from senior engineers.
The role requires a Bachelor's degree in Computer Science or related field, 1 year of IT/networking experience, and strong communication skills.
Department
12298 Enterprise Corporate - Network & Telecommunications Engineering
Department
12298 Enterprise Corporate - Network & Telecommunications Engineering
Status
Full time
Benefits Eligible
Yes
Hours Per Week
40
Schedule Details/Additional Information
Onsite, Monday-Friday 9am-5pm
Pay Range
$30.70 - $46.05
Major Responsibilities
Maintains the technical performance of network systems supporting the enterprise, which includes hospitals, medical office buildings, physician practices, administrative and financial offices, and all support facilities.
Monitors system performance and takes appropriate action to ensure the best performance and utilization of network resources. Participates in localized problem determination and resolution. Seeks guidance from senior staff or escalates appropriately.
Supports the networking systems, working with multiple IS departments and vendors to provide stable and reliable network connectivity. Demonstrates basic knowledge of the network infrastructure for which they provide administration.
Implement routine risk network changes and design network solutions (switches, routers, and system hardware) with guidance from senior engineers while following established designs and configurations previously developed.
Works in both in a team setting and independently, accepting instruction and leadership from fellow team members.
Works well under pressure, able to multi-task.
Follows defined protocols for working with customers. Resolves help desk tickets and network problems. Tracks and trends issues and drives resolution. Understands and follows change management processes.
Physically and logically install components (routers, switches, physical cabling, UPS, etc) into a single unified network under the direction of more experienced network engineers.
Assists in less complex projects to define network infrastructure requirements and recommendations for appropriate solutions. Participates in determining hardware, software, and administrative standards and procedures.
Licensure, Registration, And/or Certification Required
Cisco Certified Support Technician (CCST) or higher within first year of hiring
Education Required
Bachelor’s degree (or equivalent knowledge) in Computer Science or related.
Experience Required
1 year experience in IT or equivalent knowledge.
Knowledge, Skills & Abilities Required
This position will require proficiency in verbal and written communications.
Ability to effectively handle customer contacts and problem resolution.
Time Management - Ability to work on multiple tasks concurrently, manage priorities, and complete assignments in a timely manner and meet productivity standards.
Strong ability to work independently, exercise judgment and creativity in analyzing and solving unusual problems or situations that arise.
Knowledge of network protocols, routing protocols, wireless protocols and broadband.
Knowledge/skills in client/server, general networking, IPAM/DNS/DHCP, Internet, and hardware - routers, switches, etc.
Physical Requirements And Working Conditions
Must be available for callback support on a regular basis. This position requires evenings and weekend hours at times for conversions, due to schedules.
Must have own dependable transportation.
Employee does not have direct patient contact.
Must be able to sit up to 80% of each workday.
Must be able to perform fine hand manipulation when using computer keyboard and be able to type 50%+ of the workday.
Must be able to lift up to 50 lbs on occasion.
Must be able to twist, bend, and kneel.
Must have ability to perform work-related travel.
Preferred Job Requirements
Education: Bachelors Degree in Computer Science, Business Administration or related field preferred.
Certificate/License: Cisco Certifications preferred
DISCLAIMER
All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.
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