Network Engineer 2

Seattle University; Seattle (WA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Seattle University is seeking a network engineer to own the performance and reliability of enterprise Wi‑Fi across two campuses, supporting 1,700+ access points and diverse devices. You will administer wired infrastructure, troubleshoot complex connectivity issues, and manage core services like DNS, DHCP, and IPAM.

The role requires 4+ years in enterprise Wi‑Fi with 200+ APs and 2+ years in LAN with 100+ switches. Strong Juniper/Cisco experience and relevant certifications are preferred.

Qualifications

• Bachelor's degree in IT or related field or equivalent experience.
• 4+ years supporting enterprise Wi‑Fi environments with 200+ access points.
• 2+ years supporting LAN environments with 100+ managed switches and troubleshooting.

Responsibilities

• Own the performance, reliability, and continuous improvement of enterprise Wi‑Fi across two campuses.
• Administer wired network infrastructure including Juniper/Cisco switching.
• Diagnose and resolve complex wired and wireless connectivity issues across devices.
• Communicate clearly with end users and stakeholders during troubleshooting.
• Manage RADIUS, DNS, DHCP, and IPAM services.
• Maintain and optimize network monitoring, alerting, and configuration management.
• Plan and execute network upgrades, patching, and lifecycle maintenance.
• Contribute to documentation, processes, and best practices.

Skills

Wi‑Fi engineering

Enterprise networking

Juniper Mist

Cisco IOS

Subnetting IPv4/IPv6

Monitoring tools

DNS/DHCP/IPAM

Jira

AWS Route 53

Documentation

Education

Bachelor's degree in IT or related field

Equivalent experience

Tools

Juniper EX switches

Cisco Catalyst switches

SolarWinds NPM/NCM

EfficientIP SolidServer

Visio

Job description

Months Per Year: 12

Work Model: Hybrid Work Eligible

Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional levels. We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship status, political perspectives, geographic origin and physical ability. Seattle University strives to be a welcome, open and safe campus climate for all who learn, live and work at Seattle University.

Seattle University's Core Competencies

• Effective Team Collaboration: Works harmoniously with others towards a common goal, leveraging individual strengths to achieve shared objectives.
• Emotionally Intelligent Communication: Engages in a skillful exchange of information, thoughts, and feelings, verbally and non-verbally.
• Ethics and Integrity: Demonstrates an unwavering commitment to honesty, professionalism, and alignment with our Jesuit mission in all actions and decisions.
• Flexibility and Innovation: Embraces change, approaching problems with curiosity adaptability, and is committed to making a positive impact.
• Mindful Inclusion: Fosters mindful inclusion by consciously creating a workplace that celebrates differences, embraces cultural humility, and empowers uniqueness.
• Outcomes-Driven Orientation: Sets clear objectives, pursues excellence, and delivers measurable outcomes while upholding Jesuit Catholic values.

Position Description

Essential Responsibilities

• Own the performance, reliability, and continuous improvement of enterprise Wi-Fi services across two campuses, supporting 1,700+ access points, guest networks, Mist Edge controllers, and diverse client devices.
• Administer and enhance wired network infrastructure, including Juniper and Cisco switching environments.
• Diagnose and resolve complex wired and wireless connectivity issues across a wide range of devices.
• Communicate clearly with end users and stakeholders throughout the troubleshooting lifecycle, setting expectations and providing timely updates.
• Manage critical network services including RADIUS authentication, DNS, DHCP, and IP address management (IPAM).
• Maintain and optimize network monitoring, alerting, and configuration management.
• Perform certificate management and updates across multi-vendor network platforms.
• Plan and execute network upgrades, patching, and lifecycle maintenance to ensure security and high availability.
• Participate in scheduled maintenance windows and respond to critical after-hours incidents as needed.
• Partner with internal teams to identify root causes, improve network performance, and enhance user experience.
• Contribute to documentation, process improvements, and operational best practices.

Qualifications

• Bachelor's degree in IT or related field, or equivalent experience.
• 4+ years supporting enterprise Wi-Fi environments with 200+ access points.
• 2+ years supporting LAN environments with 100+ managed switches including troubleshooting, software upgrades, and hardware support.

Demonstrated Experience With

• Juniper Mist wireless and switching
• Cisco IOS switching
• VLANs, STP, PoE, and link aggregation
• IPv4, DNS, DHCP, SNMP
• OSPF

Experience Troubleshooting Connectivity Across

• Desktop - Windows and Mac
• Mobile - Apple IOS, Android, Other
• Various IoT platforms

Proactively manage user expectations by providing timely ticket updates and end-to-end communication throughout the troubleshooting lifecycle.

Proficiency with Microsoft Office Tools

• Visio: logical and physical network diagrams
• Excel: formulas, data manipulation, text manipulation, VLOOKUP, conditional formatting
• Word: styling, tables, graphics, TOC, watermarking
• Outlook: calendar invites, tasks, contacts, autoreplies

Demonstrated Ability to

• Manage multiple tasks simultaneously
• Shift your focus from one task to another based on support needs
• Meet deadlines with attention to detail and accountability
• Work independently and collaboratively
• Communicate technical information clearly and tactfully
• Exercise sound judgment in complex situations

Must be able to lift 50 pounds and transport up to 100 pounds on a cart among campus buildings.

Must be able to work on ladders (6-10 ft) to access network equipment.

Hands-on experience with

• Juniper EX (4000/4400/4650) switches and Virtual Chassis
• JunOS and MX204 routers
• Cisco Catalyst switches 3850, 4510, 4500-X
• Demonstrated understanding of IPv4 subnetting (/20-/24). IPv6 knowledge a plus.
• SolarWinds Network Performance Monitor (NPM) and Network Configuration Manager (NCM)
• EfficientIP SolidServer (DDI)
• Jira or similar ticketing systems
• Familiarity with AWS Route 53

Relevant certifications: Juniper JNCIS-MistAI-Wireless, JNCIS-MistAI-Wired, JNCIS-ENT, Cisco CCNA

Applicable training courses for the technologies listed