Network Engineer

HonorHealth; Phoenix (AZ); On-site; USD 110,000 - 160,000; Full time

Job summary

HonorHealth is hiring a Network Engineer III to research, implement, and manage WAN/LAN infrastructure. You will install, maintain, and document network components, participate in on-call rotations for incidents, upgrades, and projects, and mentor junior staff.

The role requires strong design and operational skills in healthcare IT networks, with emphasis on reliability, security, and performance across campus and data centers.

Qualifications

• Bachelor's degree in Computer Science, Computer Information Systems, or a related discipline is required.
• Bachelor's degree in Computer Science, Computer Information Systems, or a related discipline is preferred.
• 6 years designing, planning, deploying, documenting, maintenance & diagnosing of switch, route, DHCP, DNS, NTP, Wireless, NGFW, ADC, WAN, IP Voice & Video, & Copper/Fiber Cabling.
• 8 years network design, implementation & management in healthcare; large-scale, distributed systems and interoperability.

Responsibilities

• Research, develop, test, analyze, and document WAN and LAN infrastructure, switches, routes, DHCP, DNS, NTP, and wireless networks.
• Design system configurations and installations; document standards and solutions to improve resilience and performance.
• Maximize network performance and minimize downtime via monitoring, troubleshooting, and upgrades.
• Perform network fault investigations; secure the system by enforcing policies and monitoring traffic.
• Support and administer firewall environments to secure network traffic.
• Use strong communication to identify and address customer needs and build relationships across departments.
• Respond promptly based on severity; drive service recovery and issue resolution.
• Uphold HonorHealth tenets of service excellence in daily interactions with staff, faculty, physicians, patients, families, and others.
• Maintain professional appearance and complete IT governance and project tasks to meet milestones.

Skills

WAN/LAN infrastructure

Network maintenance

Troubleshooting

Firewall administration

Customer service skills

Education

Bachelor's degree in Computer Science or related

Bachelor's in Computer Science or related (preferred)

Tools

Infoblox suite

Palo Alto

Aruba

F5

Citrix

Job description

The Network Engineer III researches, develops, tests, analyzes and documents WAN and LAN infrastructure.

In addition, the Network Engineer III will perform routine operational tasks, maintenance, project work, installation duties, support duties and provides guidance, mentoring, training, and participate in a support on-call rotation facilitating off-hour work functions in support of incidents, upgrades, patches, and project task fulfillment.

ESSENTIAL FUNCTIONS

• Researches, develops, tests, analyzes, and documents WAN and LAN infrastructure, switch, route, DHCP, DNS, NTP, and wireless networks. Perform network maintenance, management, baseline, planning, patches, and updates.
• Designs system configuration, direct system installation, designing, documentation, implementation of system standards and solutions to improve the resilience and functionality of our system environment and performance.
• Maximizes network performance and minimizes downtime through active system monitoring, troubleshooting and analysis of network outages, incidents, scheduling upgrades, routine maintenance, consulting, and collaborating with network architects and developers to optimize the network.
• Performs data network fault investigations, secures the system network by establishing and enforcing policies, and monitoring system traffic.
• Supports and administers firewall environments to secure network traffic and minimize risk.
• Uses communication skills to listen to, identify & address customer needs while building a relationship and rapport with customers. Builds positive working relationships with team members, managers & all departments.
• Prioritizes and responds promptly based on severity levels to needs of the customer. Proactively or timely recognizes opportunities for service recovery and acts to resolve issues.
• Consistently lives out the commitment to the HonorHealth tenets of service excellence as illustrated in daily interactions with staff, faculty, physicians, patients, their families and others outside of HonorHealth: Customer Centered, Service Focused, Quality Driven, Resource Wise, Growth Oriented
• Maintains a professional appearance for both themselves and their work environment.
• Completes IT Governance & IT project job assignments to ensure achievement of established project milestones.

EDUCATION

• Bachelors or 4 years' work related experience Computer Science, Computer Information Systems, or a related discipline Required
• Bachelors in Computer Science, Computer Information Systems, or a related discipline. Preferred

EXPERIENCE

• 6 years, designing, planning, deploying, documenting, maintenance & diagnosing of switch, route, DHCP, DNS, NTP, Wireless, NGFW, ADC, WAN, IP Voice & Video, & Copper/Fiber Cabling. Q&A and lab exercise may be required to verify skill set. Required
• 8 years, network design, implementation & management and healthcare. Developing large-scale, distributed, semantically interoperable systems, network architecture modeling techniques meeting development specifications. Design & development in interfaces and interoperability solutions for mixed network environments (virtual networks, Linux / Windows & integration techniques). Preferred

LICENSE AND CERTIFICATIONS

• Infoblox CINA, CICA, CICE, or CIST Preferred
• Palo Alto ACE, PCNSE. Aruba ACMA, ACMP, ACMX, ACDX, ACCA, ACCP, ACSP, or AWMP. Preferred
• ISC2 CAP, CCFP, CCSP, or CISSP. Preferred
• FLUKE XG, VSS, TruView, CSA, AirMagnet. Preferred
• Citrix CCA, CCP, or CCE. F5 CA, CTS, CSE, CADE, or CADA Preferred