Network Engineer

Independence First; Milwaukee (WI); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Sick days

Vacation days

Holiday pay

Dental insurance

Life insurance

AD&D

Disability

Health insurance

Vision insurance

403(b) retirement

On-site fitness

Health risk assessment

Flu shot

Wellness program

Tuition reimbursement

Job summary

Independence First is seeking a Network Engineer to design, implement, and monitor a multi-service network supporting wireless, data, video, and voice. You will design stable PC images, apply security patches, and ensure best practices.

Core duties include managing the firewall, servers, backups, and network performance. This full-time role requires daily hours Monday–Friday with occasional evenings or weekends; remote work is not indicated.

Qualifications

• College diploma in computer science or equivalent.
• Advanced knowledge in Fortinet products.
• Advanced knowledge of VMware/Proxmox and remote desktop services.
• Advanced knowledge with Intune.
• Experience with Mitel phone systems and data privacy basics.
• Strong knowledge of network hardware and standards.
• Excellent written and verbal communication; customer service oriented.

Responsibilities

• Design, plan, implement, and monitor the network infrastructure.
• Monitor firewalls, switches, routers, and security systems for performance and safety.
• Manage servers, email, backups, and device management.
• Patch, update, and maintain hardware and software.
• Assist with backups, server room UPS, and security audits.
• Troubleshoot end-user hardware/software and provide user training.
• Coordinate with vendors and contractors for network services.

Skills

Exchange Online

Azure

Fortinet

VMware / Proxmox

Intune

Mitel

Remote desktop

Network concepts

Customer service

Education

College diploma in Computer Science

Tools

VMware / Proxmox

Mitel phone systems

Remote desktop services

Job description

Job Description

Why a career with Independence First?

When you join Independence First you will be part of a collaborative and passionate team. You will also enjoy lucrative benefits! Independence First was selected as one of Milwaukee Business Journal's Best Places to Work 2022-2026

Independence First is looking for awesome people to join our team!

You

are just the person to join our growing team if you are...

Benefits

• 12 sick days, 13 vacation days and an additional 12 paid holidays a year
• Employer paid Dental, Life Insurance (twice annual salary), AD&D, Short and Long Term Disability
• Health Insurance Benefits (partially employer paid, depending on coverage)
• Low-cost Vision Insurance
• Employer-matched 403(b) Retirement Account
• Fitness Center On-site
• Annual Health Risk Assessment
• Annual Flu Shot
• Comprehensive Wellness Program
• Tuition Reimbursement Program

Position Description

Position: Network Engineer

Status: Full Time, Hourly

Reports to: Information Technology Director / Facilities Director

Position Summary: The Network Engineer plays a major role in the design, planning, implementation and monitoring a computer network that supports wireless network services, video, data, and voice. In addition to the network architecture portion this position is responsible for designing stable images for network computers, servers, applying all security related software and hardware patches, and ensuring best practices are maintained. This position will also analyze and resolve end user hardware and software computer problems in a timely and accurate fashion, and provide end user training where required.

Position Expected Hours of Work: This is a Full-Time position. Days and hours of work are Monday through Friday, 8 am to 4:30 pm. Occasional evenings and weekends.

Essential Functions of the Position:

1. Monitor and manage all aspects of the networking infrastructure to ensure optimal performance and security. This includes the firewall, anti-virus, and intrusion detection systems, switches, routers, and interconnecting equipment.
2. Monitor and manage servers, including e-mail, print, mobile device management, backup servers and their associated operating systems and software.
3. Keep all hardware and software patched and up to date.
4. Help manage system backups in the cloud.
5. Help to manage and monitor the server room UPS.
6. Help with installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software and peripheral devices.
7. Help research on network products, services, protocols, and standards in support of network procurement and development efforts.
8. Assist in IT asset management.
9. Help to administer and maintain end user accounts, permissions, and access rights.
10. Interact with vendors, outsourcers, and contractors.
11. Help monitor and test network performance and provide network performance statistics and reports.
12. Perform server and security audits.
13. Schedule and performing network improvements, security upgrades and repairs.
14. Provide expert analysis and opinions to team members.
15. Make recommendations to the IT Director to assist with product selection.
16. Keep their own knowledge level current by independently keeping up with developments, standards, and trends in the industry.
17. Other duties as assigned.

Work Environment

1. Work environment is generally performed in an office setting with minimal to moderate noise level.
2. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer

The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Experience and Skills

Professional Qualifications

1. College diploma or university degree in the field of computer science and/or [2] years equivalent work experience.
2. Advanced knowledge in the use of Microsoft Office products including Exchange Online and Azure.
3. Advanced knowledge in the use of Fortinet products.
4. Advanced knowledge on the use of VMWare and/or Proxmox.
5. Advanced knowledge on the use of Intune.
6. Advanced knowledge on the administration and troubleshooting of Mitel phone systems.
7. Knowledge of applicable data privacy practices and laws.
8. Working expert knowledge of network and PC operating systems, including remote desktop services
9. Working expert knowledge of current network hardware, protocols and standards.
10. Hands-on hardware and software troubleshooting experience.
11. Strong written and oral communication skills.
12. Strong interpersonal skills.
13. Ability to conduct research into networking issues and products as required.
14. Ability to present ideas in user-friendly language.
15. Highly self-motivated and directed.
16. Strong attention to detail.
17. Proven analytical and problem-solving abilities.
18. Ability to effectively prioritize and execute tasks in a high-pressure environment.
19. Strong customer service orientation.
20. Experience in office environment and ability to work with a variety of personalities, exercising tact, judgment, diplomacy and flexibility.
21. Demonstrated ability to establish effective working relationships in a diverse environment using a variety of interpersonal skills, consulting skills, and knowledge.
22. On-call availability
23. Sitting for extended periods of time.
24. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
25. Occasional inspection of cables in floors and ceilings.
26. Lifting and transporting of moderately heavy objects (50-75 lbs), such as computers and peripherals.