Network Engineer

JPS Tech Solutions Pvt Ltd; Boston (MA); On-site; USD 120,000 - 180,000; Full time

Job summary

JPS Tech Solutions Pvt Ltd is seeking an experienced Network Engineer 3 to lead advanced network administration, connectivity, and support across campus infrastructure. The role covers wired and wireless networks, telephony systems, and secure network operations under minimal supervision.

You will deploy and optimize core and edge switches, manage DNS/DHCP, VLANs, VPNs, and VoIP, while mentoring junior staff and student assistants.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 10+ years of IP network experience.
• 3+ years with Extreme, Aruba, Cisco or equivalent networking hardware/software.

Responsibilities

• Collaborate with Network Team and Director to ensure security and connectivity.
• Provide Tier 1 and 2 end-user support for network issues based on business priorities.
• Deploy and maintain core switches; independently deploy edge switches.
• Manage campus telephone systems including SIP, PRI, and VoIP.
• Maintain DNS and DHCP services with hostnames and IP assignments.
• Ensure VLAN configurations and IP addressing schemes.
• Implement proxy authentication via NPS and RADIUS.
• Provide 24/7 on-call support for network/telephony outages.
• Mentor junior network admins and supervise student assistants.
• Research and document networking standards and processes.

Skills

Network administration

Troubleshooting

Team mentoring

Documentation

Automation

Education

Bachelor's degree or equivalent

Tools

Extreme Networks

Aruba

Cisco equipment

Palo Alto

VPN (GlobalProtect/Cisco)

DNS/DHCP management

Job description

Job Summary

We are seeking an experienced Network Engineer 3 to provide advanced network administration, connectivity, and technical support. Under broad supervision, the candidate will work on complex network projects, maintain secure and reliable network infrastructure, support wired and wireless connectivity, and manage campus telecommunications systems.

Key Responsibilities

• Collaborate with the Network Team and Department Director to ensure network security and connectivity.
• Provide Tier 1 and Tier 2 end-user support for network issues based on business priorities.
• Assist with deploying and maintaining core switches.
• Independently deploy, configure, and update edge switches.
• Deploy, maintain, and manage campus telephone systems, including SIP, PRI, and VoIP.
• Maintain DNS and DHCP services, including hostnames and IP address assignments.
• Maintain VLAN configurations and IP address schemas.
• Ensure proxy authentication through Network Policy Server (NPS) and RADIUS.
• Resolve escalated issues involving telephony, wireless networks, and wired network connectivity.
• Configure, deploy, and troubleshoot wireless access points (WAPs), controllers, and management systems.
• Provide 24/7 on-call support for emergency network issues and network or telephony outages.
• Mentor junior network administrators and provide technical guidance as needed.
• Mentor and supervise student assistants and provide appropriate guidance.
• Ensure network equipment efficiency, security, reliability, usability, and scalability through proactive monitoring and automation.
• Manage daily administration of campus switches, routers, firewalls, and supporting applications.
• Research and recommend improvements to networking and telecommunications standards and processes.
• Develop network policies and procedures and document completed projects and tasks.
• Maintain VoIP call centers, hunt groups, and call-routing configurations.
• Troubleshoot complex network issues independently, with minimal intervention or documentation.
• Perform other duties as assigned.

Required Qualifications

• Bachelor’s degree or equivalent professional experience.
• Minimum 10 years of experience working with IP networks and supporting systems.
• Minimum 3 years of experience working with Extreme Networks, Aruba, Cisco, or equivalent networking hardware and software.
• Experience with Palo Alto firewalls, Palo Alto GlobalProtect VPN, and Cisco VPN, including remote implementation, troubleshooting, and problem resolution, or equivalent experience with similar hardware and software.

Core Skills

• Network administration and troubleshooting
• Switches, routers, and firewall management
• Wired and wireless network infrastructure
• DNS, DHCP, VLANs, and IP addressing
• SIP, PRI, VoIP, and call routing
• NPS, RADIUS, and proxy authentication
• Palo Alto and Cisco VPN technologies
• Network monitoring, automation, and security
• Technical documentation and team mentoring