Network Engineer

SA TECHNOLOGIES; Arroyo Grande (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

SA TECHNOLOGIES in Arroyo Grande, California seeks a Cisco Network Engineer for a 6-month contract-to-hire opportunity. The chosen candidate will provide tier 2 and 3 support for users and be responsible for resolving technical issues related to systems and applications.

Qualifications include a valid CCNP Certification, relevant experience, and strong communication skills. The role is suited for candidates with a High School Diploma and 5 years of experience, or a Bachelor's Degree in IT with 3 years of experience.

Qualifications

• Must possess valid CCNP Certification.
• 5+ years related experience or Bachelor's with 3 years experience required.
• MCITP certification and excellent communication skills needed.

Responsibilities

• Provide tier 2 and 3 technical support for end users.
• Configure, troubleshoot, and resolve issues on systems.
• Responsible for development of business continuity plans.

Skills

CCNP Certification

Enterprise Desktop Support Technician

Teamwork and Communication Skills

Education

High School Diploma or equivalent with 5 years experience

Bachelor’s Degree in Information Technology preferred

Job description

Job Description

SA Technologies Inc. is a market‑leading IT consulting firm with operations in the United States, Canada, Mexico, and India. SAT is an Oracle Gold Partner, SAP Services Partner, and IBM Certified enterprise.

Duration: 6 Month Contract to Hire

Description: We are searching for a Cisco Network Engineer for our direct client in Santa Maria for a 6‑month contract-to-hire opportunity. The ideal candidate will have hands‑on experience with the below requirements and must possess a valid CCNP Certification.

Responsibilities

Provides tier 2 and 3 level technical support for end users over the phone and using remote tools. Immediate effort is made to analyze the situation and provide a solution to a failed IT service as quickly as possible. If no solution can be achieved, the incident is escalated to the appropriate vendor and/or service provider.

• Responsible for timely resolution of incidents and requests as per established Service Level Agreement (SLA).
• Configures, troubleshoots, and resolves issues on assigned applications and systems. Plans, coordinates, and implements software and hardware changes on workstations, servers, routers, and switches.
• Oversees backup and restoration of system data.
• May serve as a representative on the Change Advisory Board for assigned systems or departments, ensuring proper Change Control processes and procedures are executed for the assigned application and systems.
• Ensures proper documentation is produced for internal and external audits, and bank regulators.
• Conducts research to remain up‑to‑date and knowledgeable about industry trends and emerging technologies, anticipating new business processes and system alterations.
• Responsible for development and routine testing of business continuity and disaster recovery plans for assigned applications, maintaining current knowledge of plan executables. Responds to emergency application and system outages in accordance with business continuity and disaster recovery plans.
• Performs all other job duties as assigned by supervisor.

Qualifications

Candidate MUST have a valid CCNP Certification.

Successful candidates will possess the following:

• High School Diploma or equivalent with 5 years related experience required; or Bachelor’s Degree in Information Technology preferred with 3 years’ experience required.
• MCITP: Enterprise Desktop Support Technician on Windows 7.
• Possess excellent human relations, communication, and business writing skills.
• Able to cope with pressure resulting from meeting required deadlines and reporting requirements.
• Demonstrate teamwork in facilitating workflow, high level of cooperation with others, and responsiveness to the Bank’s needs.

Additional Information

All your information will be kept confidential according to EEO guidelines.