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Amazon's Network Access Technology team is building automation to keep the world’s largest enterprise wireless network running smoothly. You’ll design and deploy access infrastructure across thousands of global sites, solving complex problems at massive scale and enabling every package Amazon delivers.
Your work focuses on self‑sufficient, self‑healing networks, analyzing patterns across sites, and validating new hardware before production.
Join Amazon's Network Access Technology team and build automation that keeps the world’s largest enterprise wireless network running smoothly and healing itself. You’ll design and deploy next-generation access infrastructure across thousands of global sites, solving complex problems at massive scale while your work directly enables every package Amazon delivers.
Your primary focus is building automation that makes our global wireless network self-sufficient and resilient. You’ll analyze patterns across thousands of sites, develop workflows that resolve issues without human intervention, and validate new hardware before it reaches production environments.
You partner with firmware, field operations, and infrastructure engineers—pressure-testing designs and influencing decisions through data-driven insights. You’ll mentor newer engineers, conduct technical reviews, and occasionally visit sites for hands‑on validation and troubleshooting.
No two weeks look the same, but the constant is this: you’re solving complex problems at unprecedented scale, and your work directly impacts the reliability of our fulfillment network worldwide.
You start with the overnight handoff and pick up an 802.1X failure spike at one fulfillment center. You pull controller logs, find the failures concentrated on a single access point and a single client, and write up the evidence rather than the percentage. After lunch you extend the provisioning automation so a new‑site cutsheet validates access point naming and VLAN assignment before it reaches production. A code review comment asks why you chose that approach, so you go find out. Before you log off, you update the automation, because the version in your head is not documentation.
Amazon offers a full range of benefits to support you and eligible family members, including domestic partners and children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full‑time employees include:
At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, we would still love to hear from you!
The NAT team’s mission is to provide highly available network connectivity to all Amazon Operations clients. We work to make it easy to onboard critical use cases to the network and ensure that our network capacity meets the customer demand.
In order to achieve these goals we take an automation first approach with our Netfix automation platform.
We use AI to analyze trends and provide initial support for customer requests. We use data learned from AI to improve our processes and automation.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TN, Nashville - 108,400.00 - 160,000.00 USD annually
USA, TX, Austin - 114,100.00 - 160,000.00 USD annually
USA, WA, Bellevue - 114,100.00 - 160,000.00 USD annually
Company - Amazon.com Services LLC
Job ID: A10541920