Network Deploy Technician, Infra - GND

Amazon Web Services (AWS)

Canton (MS)

On-site

USD 34,440 - 60,614

Full time

14 days+

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Job summary

Amazon Web Services, Inc. in Canton, Mississippi is seeking a Network Deploy Technician to support the growth of our data center networks and assist in automating deployment processes.

You will work with minimal supervision in a fast-paced, collaborative environment, coordinating with network leadership and project managers. Travel within the regional area is required, and you will regularly interact with internal customers and external vendors while ensuring adherence to best practices and

Qualifications

2+ years of computer hardware troubleshooting and repair experience.
1+ years of computer networking experience.
High school or equivalent diploma.
Experience with network troubleshooting tools such as VFLs, OTDR and power meters is preferred.

Responsibilities

Managing work and priorities through ticketing system and workflows to complete customer requests and projects.
Collaborating with various stakeholders to remove project obstacles.
Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords.
Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment.
Participating in the migration, basic configuration and rollout of new or upgraded hardware.
Travel within and outside of regional work area with a reliable vehicle and driver’s license.

Skills

Hardware troubleshooting

Networking

Education

High school diploma

Tools

VFLs

OTDR

Power meters

Job description

Job Description

AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next‑generation networks and assist in the development of innovative ways to automate and scale our network.

The position's responsibilities include scaling support of several data center locations and day‑to‑day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.

You will leverage your experience supporting large scale, enterprise‑class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast‑paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures.

Physical Requirements

Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds.
Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after‑hours support as needed.
Working in cramped and/or elevated and/or noisy environments.
Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day.
Ascending and descending ladders, stairs, and gangways safely and without limitation.

Key Responsibilities

Managing work and priorities through ticketing system and workflows to complete customer requests and projects.
Collaborating with various stakeholders to remove project obstacles.
Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords.
Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment.
Participating in the migration, basic configuration and rollout of new or upgraded hardware.

Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided.

A Day in the Life

Providing the first level networking devices to serve our customer racks entails various tasks (the name of the game is efficiency): You will track network rack intake and delivery; work with various onsite teams to request rack space, power, and cooling for network racks. And then partner with network engineers to ensure all configurations are ready. You'll also be working on link and device troubleshooting within a certain Service‑Level Agreement.
There is also console builds (and room builds) that are really exciting. You'll be exposed to more teams whose goal is to provide more space and capacity for customer racks.
Work with ID‑Scaling peers to build higher‑level networking devices.

Basic Qualifications

2+ years of computer hardware troubleshooting and repair experience.
1+ years of computer networking experience.
High school or equivalent diploma.

Preferred Qualifications

Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.