Network Deploy Technician, ID Deploy Optical Team (AWS)

Amazon; Manassas (VA); On-site; USD 37,195 - 66,124; Full time

Job summary

Amazon Web Services (AWS) is seeking an Infrastructure Delivery Network Technician to support a growing network of data centers across the United States, including VA locations such as Manassas. The role emphasizes autonomous work, strong communication, and hands-on networking, with responsibilities spanning hardware rollout, ticket-driven work, and cross-functional collaboration.

Ideal candidates will have 1+ year data center experience, basic LAN/WAN troubleshooting skills, and a record of

Qualifications

• High school or equivalent diploma.
• 1+ years of data center experience.
• Experience with network troubleshooting and documentation practices.

Responsibilities

• Participate in migration, basic configuration and rollout of hardware.
• Manage work and priorities through ticketing and workflows.
• Collaborate with Network Engineering teams for smooth rollouts.
• Troubleshoot networking, routing and interconnectivity issues.
• Up to 20% travel within geographic area may be required.
• Troubleshooting cabling infrastructure connectivity issues.

Skills

Networking

Troubleshooting

Documentation

Communication

Education

High School Diploma

Associate degree in IT/CS

Tools

VFLs

OTDR

Power meters

Cisco IOS

JunOS

Job description

Job ID: 3206753 | Amazon Data Services, Inc.

Amazon Web Services (AWS) is looking for an Infrastructure Delivery Network Technician to join our growing team within infrastructure operations. By applying to this position your application will be considered for all locations we hire for in the United States. This includes, but is not limited to: VA (Manassas, Herndon, Chantilly, Auburn), OR (Boardman, Umatilla, Hermiston), OH (Columbus), CA (Santa Clara), given availability. This position requires the successful candidate report to a site location.

As a Data Center Network Technician, you will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. Our ideal candidate is sufficiently autonomous, detail oriented, possesses strong written and verbal communication skills and has some experience in supporting large scale, enterprise class networks. Network implementation and troubleshooting skills combined with a proven documentation methodology is also a requirement.

You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Technician you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of Amazon Web Services vast network infrastructure, Network Technicians establish and follow best practices and refine operational procedures.

Key Job Responsibilities

• Participate in the migration, basic configuration and rollout of new or upgraded hardware
• Manage work and priorities through ticketing system and workflows to complete customer requests and projects
• Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products
• Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction
• Up to 20% travel within geographical work area may be required; some travel outside traditional work area may be requested
• Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords

Physical Requirements

• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more
• Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
• Some regional travel may be required
• Walk job sites in uneven terrain
• Work safely at heights and from ladders

Basic Qualifications

• High school or equivalent diploma
• 1+ years of data center experience

Preferred Qualifications

• Associate's degree in information technology or computer science
• 1+ years of Linux operating systems experience
• CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
• Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters
• Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

• USA, OR, Boardman - 27.00 - 48.00 USD hourly
• USA, OR, Umatilla - 27.00 - 48.00 USD hourly
• USA, VA, Haymarket - 27.00 - 48.00 USD hourly
• USA, VA, Herndon - 27.00 - 48.00 USD hourly
• USA, VA, Manassas - 27.00 - 48.00 USD hourly