Network Configuration Specialist

CVS Health; North Carolina; Hybrid; USD 47,000 - 122,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in North Carolina is seeking a Network Configuration Specialist to enhance provider networks through data audits and contract management. This role focuses on implementing results-based programs while aligning with accessibility, quality, and financial goals.

You will review contracts, feed improvements, and support negotiations, with a cross-functional team. The ideal candidate has 3–5 years of Medicaid/claims experience, proficiency in Excel and SQL, and the ability to work standard

Qualifications

• 3–5 years of Medicaid and claims experience.
• Proficient with Excel and SQL.
• Ability to work standard business hours CST.

Responsibilities

• Establish and implement results-based programs for network operations.
• Offer feedback to decisions and strategy to enhance growth.
• Design, load, and audit complex contracts and fee schedules.
• Research, analyze, and audit to protect data and performance.
• Provide technical contracting expertise for systems questions.
• Coordinate contract activities and post-signature review.
• Coach junior colleagues in processes and responsibilities.
• Perform other duties as needed.

Skills

Medicaid experience

Excel

SQL

CST hours

Education

High school diploma or GED

Bachelor's degree

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Network Configuration Specialist applies in-depth knowledge of contracting initiatives and data audits to enhance provider networks, while meeting and exceeding accessibility, compliance, quality, and financial goals. This person conducts routine review, design, and auditing for complex contract and network data, supports recruitment efforts, and collaborates on negotiations as needed.

Primary Responsibilities

• Assists with establishing and implementing results-based programs and innovative initiatives for the network operations area, under general supervision.
• Applies in-depth knowledge of the network operations field to offer feedback for decisions and innovation strategies, in an effort to enhance organizational growth and visibility.
• Implements review, design, loading, and auditing of complex contracts, agreements, amendments, and/or fee schedules in contract management systems to enhance provider networks.
• Conducts routine research, analysis, and/or audits to identify issues and propose solutions to protect data, contract integrity, and performance.
• Provides technical expertise for questions regarding contracting and related systems and information contained.
• Coordinates complex contracting activities and implementation, as well as receipt and processing of contracts and documentation, in addition to pre-and post-signature review of contracts and language modification.
• Coaches more junior colleagues in techniques, processes, and responsibilities.
• Performs other duties as needed.

Required Qualifications

• 3-5 years of experience working with Medicaid and claims.
• Demonstrated computer literacy, with an ability to navigate through internal and external computer systems, including Microsoft Excel and SQL.
• Ability to work standard business hours from Monday-Friday, supporting Central Standard Time.

Preferred Qualifications

• Ability to effectively participate in a multi-disciplinary team including internal and external participants.
• Ability to use critical thinking skills to analyze claims, contracts, and state regulations for configuration.
• Strong customer service skills to coordinate service delivery, including attention to customers, sensitivity to issues, proactive identification, and resolution of issues, in order to promote positive outcomes for members and providers.
• Working knowledge of skills supporting execution and delivery (planning, delivering, and supporting).
• Working knowledge of business intelligence.
• Strong problem solving and decision-making skills.
• Ability to collaborate within a team, as well as interdepartmentally.
• Ability to self-motivate and drive own growth regularly.
• Bachelor's degree or specialized training/certification.

Education

• High school diploma or GED.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $122,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/08/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.