Network Analyst

The University of Texas at Austin; Austin (TX); Hybrid; USD 50,000 - 61,000; Full time

Benefits offered by this job

Competitive health benefits

Training and conference opportunities

Tuition assistance

Athletic ticket discounts

Access to UT libraries and museums

Job summary

The University of Texas at Austin is seeking a Network Analyst to support on-site network communications across campus. The role emphasizes wireless surveys, design, and hands-on maintenance with on-call readiness and limited travel for training.

Preferred candidates have an associate degree and CCNA/CCT credentials, with practical experience in network operations and basic TCP/IP concepts. Flexibility for occasional remote work is available within a predominantly on-site setting.

Qualifications

• U.S. Citizen, resident, or officially recognized asylee; candidate will be subject to a government security investigation.
• Associate degree and basic network certifications (CCT, CCNA) or equivalent work experience.
• Basic understanding of networking concepts (TCP/IP, Routing and LAN switching).
• 1+ years of experience with network operations or desktop support.

Responsibilities

• Plan, design and conduct wireless surveys and designs; operate and maintain wireless network components for UT Austin.
• Maintain network asset information, equipment sparing process, and lab organization.
• Provide semi-skilled field support to install, troubleshoot, and maintain the university’s network and voice systems.
• Provide basic support for standard network design, troubleshooting, and after-hours event support; drive university vehicles as required.
• Maintain relationships with ET and unit representatives to address needs and troubleshoot systems.
• Provide feedback on new network technologies, proofs of concept, and configuration automation.
• Raise visibility of issues to network engineers regarding automation, fault detection, and lifecycle management.
• Perform other related functions as assigned.

Skills

TCP/IP

Routing

LAN Switching

Education

Associate degree

Tools

CCT

CCNA

Job description

General Notes

This is a fixed-term position and is expected to end on August 31, 2029.

Job Posting Title

Network Analyst

Hiring Department

ET - Infrastructure

Position Open To

All Applicants

Weekly Scheduled Hours

40

FLSA Status

Exempt from FLSA

Earliest Start Date

Immediately

Position Duration

Expected to Continue Until Aug 31, 2029

Location

AUSTIN, TX

Job Details

This is a fixed-term position and is expected to end on August 31, 2029.

Flexible work arrangements are available for this position, including the ability for infrequent remote work (<10%). Preference will be given to candidates located in the greater Austin area who possess dependable transportation and can promptly respond to on-call notifications.

As part of our selection process, we will be conducting an in-person second interview that will serve as a Practical Application segment to assess candidates' skills and technical proficiency.

This position provides a life/work balance with typically a 40-hour work week and travel limited to training (e.g., conferences/courses).

Enterprise Technology is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state.

You’ll be working for a university that is internationally recognized for research and the work you do will make a difference in the lives of our students, faculty and staff. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working for our campus.

Benefits

• Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%)
• Vision, Dental, Life, and Disability insurance options
• Paid vacation, sick leave, and holidays
• Teachers Retirement System of Texas (a defined benefit retirement plan)
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Training and conference opportunities
• Tuition assistance
• Athletic ticket discounts
• Access to UT Austin’s libraries and museums
• Free rides on all UT Shuttle and Capital metro buses with staff ID card

Must be authorized to work in the United States on a full-time basis for any employer without sponsorship.

This position requires you to maintain internet service and a mobile phone with voice and data plans to be used when required for work.

Purpose

This position will support the on-site network communications requirements across the University of Texas at Austin environment.

Responsibilities

• Under supervision, plan, design and conduct wireless surveys and designs as well as operate and maintain wireless network components and configurations in support of all UT Austin student, faculty, staff and affiliates.
• Under supervision, maintain network asset information, equipment sparing process, and lab organization.
• Under supervision provide semi-skilled field support to install, troubleshoot, and maintain the university’s network and voice systems to provide requested improvements for campus units.
• Provide basic support for standard network design, troubleshooting, and after-hours event support. Driving university owned vehicles to job sites will be required for this position. Maintain acceptable driver rating as established in Policy UTS157.
• Maintain relationships with ET and unit representatives to address immediate needs, troubleshoot network and telecom systems, and maintain university inventory items.
• Provide feedback and identify problems with organizational evaluation of new network technologies, proof of concept projects, and configuration automation.
• Raise visibility of issues to network engineers of issues with automation processes, fault detection, standardized operations, and life cycle management.
• Perform other related functions as assigned.

Required Qualifications

• U.S. Citizen, resident, or officially recognized asylee - Applicant selected will be subject to government security investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position.
• Associate degree and basic network certifications (CCT, CCNA), or equivalent work experience.
• Basic understanding of networking concepts (TCP/IP, Routing and LAN switching)
• 1+ years of experience with network operations or desktop support.

Equivalent combination of relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Experience with medium-to-large enterprise network operations.
• Experience with Cisco Systems switches and routers (IOS, IOS-XE).
• Experience with RF survey tools.
• Experience with network testing tools.
• Higher education work experience

Driving Required

This job requires a class "C" operator's driver's license. The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. The driving record will be evaluated to determine eligibility to drive a university owned vehicle.

Salary Range

$55,488.00 + depending on qualifications

Working Conditions

• Personal protection equipment (furnished)
• May work in all weather conditions
• May work in extreme temperatures
• May work around chemical fumes
• May work around standard office conditions
• May work around electrical and mechanical hazards
• Repetitive use of a keyboard at a workstation
• Use of manual dexterity (ex: using a mouse)
• Climbing of stairs
• Climbing of ladders
• Lifting and Moving 50 pounds

Work Shift

• Monday – Friday flexible between 7am-6pm
• On-call work required (rotation): One-week rotations among the team periodically during the year
• Occasional nights/weekends required: Fulfilling after-hours support at special events (athletics/commencement) and maintenance windows

Employment Eligibility

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.