Network Administrator, Onsite - Birmingham, AL

Main Street; Birmingham (AL); On-site; USD 50,000 - 70,000; Full time

Job summary

Main Street in Birmingham, Alabama, is looking for a technical support professional to assist the IT Operations Manager. The role involves maintaining and operating the company’s technical infrastructure, providing user support, and installing business equipment.

The ideal candidate should have at least 3 years of relevant experience and an Associate’s degree. Knowledge of VMware, Palo Alto firewalls, and Microsoft Windows Server is preferred. The position is crucial for optimizing performance and ensuring security across systems.

Qualifications

• 3 years of related experience is required.
• Familiarity with SOC Type 1 and SOC Type 2 audits is preferred.
• Ability to interpret various forms of instructions.

Responsibilities

• Monitor and maintain system hardware and software.
• Provide technical support and guidance to users.
• Install and maintain business equipment as needed.
• Participate in IT projects as directed.

Skills

VMware vCenter support and administration

VMware ESX support and administration

Administration of Palo Alto firewalls

Administration of Cisco Meraki switches

Microsoft Windows Server support and administration

Understanding of security audits

Education

Associate’s degree or equivalent experience

Job description

Assists the IT Operations Manager in the maintenance and operation of the company’s technical infrastructure including: server, network equipment, phones, etc. Provides technical support for users—both internal and external—of all company systems. Installs and maintains business equipment such as workstations, phones, printers, etc. Participates in IT projects as directed.

Essential Duties and Responsibilities

• Helps monitor and maintain system hardware and software, including servers, peripherals, network nodes, terminals and wiring, backups, etc., and seeks to optimize their utilization and performance.
• Applies/installs upgrades, patches, new applications, and new equipment as directed.
• Provides technical support and guidance to users of all company systems.
• Installs and maintains business equipment as needed including: workstations, printers, phones, scanners, fax machines, security equipment, etc.
• Develops, installs, and tests new network hardware and software releases, system upgrades, evaluates and installs patches and resolves software-related problems.
• Monitors systems activities and fine‑tunes system parameters and configuration to optimize performance and ensure security of systems.
• Installs, configures, and supports network equipment including routers, proxy servers, switches, DNS and DHCP.
• Maintains documentation of network configurations and cabling layouts.
• Participates with the rest of the IT Operations Team in the execution of special projects as needed.
• Performs other duties as assigned by the IT Operations Manager.

Qualifications

• 3 years of related experience.
• Associate’s degree or equivalent experience, preferred.
• VMware vCenter support and administration.
• VMware ESX support and administration.
• Administration of Palo Alto firewalls.
• Administration of Cisco Meraki switches.
• Microsoft Windows Server support and administration.
• Customer audits, security audits, compliance audits, critical IT changes (document storage policies, network application vulnerability fixes, IT recommendations).
• Familiar with SOC Type 1 and SOC Type 2 audits.

Requirements

Supervisory Responsibilities: None

Reasoning Ability: Ability to interpret a variety of instructions furnished in written, oral, or diagram form. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.