NetSuite Global Support & Operations Manager

Arista Networks; United States; Hybrid; USD 118,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Job summary

A leading technology firm is looking for a NetSuite Support Lead/Manager to oversee global operations and ensure the reliability of the NetSuite ERP system. The role requires managing incidents, enforcing standardized processes, and ensuring SOX compliance. Applicants should have 10+ years of ERP experience, strong communication skills, and the ability to thrive in a complex environment. The position offers a competitive salary range of $118,000 to $170,000 and additional benefits including medical and dental coverage.

Qualifications

• 10+ years of experience with ERP systems required.
• Experience in workflows with ERP customization platform needed.
• Understanding of SOX compliance requirements essential.

Responsibilities

• Lead the global support team to triage and resolve critical NetSuite issues.
• Define and enforce standardized support procedures.
• Implement proactive monitoring solutions for system health.

Skills

ERP Mfg. /Supply chain/Finance & Accounting systems

Workflow development

Communication Skills

Education

BS/BA or higher in Computer Science or Management Information Systems

Job description

A leading technology firm is looking for a NetSuite Support Lead/Manager to oversee global operations and ensure the reliability of the NetSuite ERP system. The role requires managing incidents, enforcing standardized processes, and ensuring SOX compliance. Applicants should have 10+ years of ERP experience, strong communication skills, and the ability to thrive in a complex environment. The position offers a competitive salary range of $118,000 to $170,000 and additional benefits including medical and dental coverage.