NetSuite Administrator – ERP & Integrations Specialist

HotSchedules Corporate; Alpharetta (GA); On-site; USD 70,000 - 110,000; Full time

Job summary

HotSchedules Corporate is seeking a NetSuite Administrator in Atlanta to lead ERP administration, data integrity and system integration across locations. You will coordinate internal support, work with external consultants, and drive ongoing optimization of NetSuite configurations and processes.

The ideal candidate will have 2+ years of NetSuite Admin experience, OneWorld familiarity, and hands-on exposure to data migration, reporting and SuiteApps.

Qualifications

• Bachelor degree or equivalent in MIS / IT / business / computer science
• Minimum 2 years of NetSuite Administration experience
• Completion of NetSuite Essentials and Suite Analytics courses
• OneWorld Experience
• Working knowledge of Microsoft Office, especially Excel, Visio and MS Project

Responsibilities

• Configure NetSuite to align to Company use of forms, field and customer records to manage unique business process requirements
• Develop, plan and manage legacy system data migration; determining data to be migrated into NetSuite and schedule
• Facilitate the creation and testing of future state business processes and script development
• Manage 3rd party resources to properly train users at all locations to ensure successful adoption of NetSuite
• Primary point of contact for NetSuite support; providing internal ongoing support and coordination with outside consultants
• Plan, review and manage change configurations and customization requests
• Maintain proper system access for all roles
• Manage company’s NetSuite training program and necessary training materials to ensure end-user success
• Support end-user requests for new searches, reports, KPI’s and dashboards
• Develop and implement policies, procedures and guidelines to ensure data integrity
• Perform regular data audits and resolve identified issues
• Develop, test and deploy customizations, custom objects, new functionality and SuiteApps based on evolving business needs
• Develop, test and deploy custom application extensions using system API and 3rd party tools
• Manage Release Preview business process testing for ongoing NetSuite upgrades

Skills

SOX experience

OneWorld experience

System integration

ERP implementation

Data governance

Education

Bachelor Degree in MIS / IT / business / computer science

Completion of NetSuite Essentials and Suite Analytics courses

Tools

DocuSign

SalesForce.com

OpenAir or PSA tools

Microsoft Excel

Job description

Well-known across the globe for bringing the restaurant, retail and hospitality industries to the Cloud with our pioneering web & mobile products, superior customer service – and the people who make this happen.

Our Values:

Because they are important to us!

Service – We strive to delight our customers by anticipating their needs with simple, intuitive tools. We are serial entrepreneurs with a deep desire to do the right thing for our customers.

Creativity – We believe to make real change; we must be the catalyst and bring unbridled enthusiasm for innovation and continuous improvement.

Family – We seek and reward intelligent team members who exude honesty, integrity and accountability. We believe diversity and transparency in thought, practice and culture is an asset, not a risk.

Fun – We move fast, have fun and love what we do all while honoring work-life balance. We are intelligent risk-takers, never allowing blind enthusiasm to overtake reason.

Humility – We are responsible to our customers, our team members and our investors equally, requiring professional courage and humility.

Responsibility as a NetSuite Administrator

This role will be instrumental in the general administrations of the NetSuite ERP and its integration with 3 rd party SaaS based solutions. The NetSuite Administrator will be the primary point of contact for NetSuite support, providing internal ongoing support and coordination with outside consultants. An ideal candidate will have experience in an industry focused on delivering mobile technology solutions to restaurants, hotels, and other foodservice providers.

Requirements

You are:

Passionate about ERP implementation and maintenance and have the gift of thinking creatively to identify and resolve problems while multi-tasking in a deadline oriented environment. You have excellent analytical, organizational, problem solving and time management skills. You have a fluent understanding of common industry standard business practices in relation to accounting, inventory management, product costing, support and project management. Have a keen ability to facilitate between consultants, local implementation teams and other outside vendors? Yes, you’re the person we’re looking for!

Desired Skills and Experience:

• Ensure business and functional requirements are properly configured in NetSuite
• Configure NetSuite to align to Company use of forms, field and customer records to manage unique business process requirements
• Develop, plan and manage legacy system data migration; determining data to be migrated into NetSuite and schedule
• Facilitate the creation and testing of future state business processes and script development
• Manage 3 rd party resources to properly train users at all locations to ensure successful adoption of NetSuite
• Primary point of contact for NetSuite support; providing internal ongoing support and coordination with outside consultants.
• Plan, review and manage change configurations and customization requests
• Maintain proper system access for all roles
• Manage company’s NetSuite training program and necessary training materials to ensure adoption and end-user success
• Support end-user requests for new searched, reports, KPI’s and dashboards
• Develop and implement policies, procedures and guidelines to ensure data integrity
• Perform regular data audits and resolve identified issues
• Develop, test and deploy customizations, custom objects, new functionality and SuiteApps based on evolving business needs
• Develop, test and deploy custom application extensions using system API and 3 rd party tools
• Manage Release Preview business process testing for ongoing NetSuite upgrades

Experience with the following is a plus:

• Previous experience working in a SOX environment
• Previous experience with the following applications: DocuSign, SalesForce.com and OpenAir or other PSA tools

Qualifications:

• Only Atlanta, GA based candidates will be considered.
• Bachelor Degree in a relevant discipline (MIS, IT business/computer science) preferred
• Minimum 2 years of NetSuite Administration experience
• Completion of NetSuite Essentials and Suite Analytics courses
• OneWorld Experience
• Working knowledge of Microsoft Office, especially Excel, Visio and MS Project
• System implementation and system integration experience
• Exposure to other Accounting, Sales Force Management and Marketing business practices such as Payroll, Expense Tracking, Multi-currency and Commissions, Returns and Team Selling