NetOps Technician

EOS; New Albany (IN); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

10 Days PTO

12 Paid Holidays

Sick Days (6)

401(k) with $2,500 match

Job summary

EOS IT Solutions is seeking a Data Center Repair Technician to perform hands-on repair and maintenance of data center hardware, including servers, switches, and routers. The role requires local travel to multiple sites to support 24/7/365 operations and the ability to lift up to 50 pounds.

You will manage hardware lifecycle, coordinate with technical teams to minimize downtime, and document repairs while ensuring compliant, reliable infrastructure.

Qualifications

• Diploma or certification in electronics or related hardware field.
• Proven repair/maintenance experience of IT hardware in a data center environment.
• Familiarity with Cisco, Juniper, Arista gear and x86 servers preferred.
• Valid driver’s license and ability to lift up to 50 lb.

Responsibilities

• Perform hands-on repairs and replacements of defective hardware in data center equipment.
• Manage hardware lifecycle from installation to decommissioning.
• Conduct inspections and routine maintenance for reliability.
• Oversee spare parts inventory and availability for repairs.
• Coordinate replacement activities to minimize downtime.
• Document repairs and update system configurations.
• Perform basic physical layer troubleshooting and cable testing.
• Assist with new hardware installations and server/network setups.
• Participate in emergency response to address hardware issues.

Skills

Hardware repair

Data center

Cisco gear

Diagnostic skills

Driver's license

Education

Electronics certification

Job description

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

This position involves rotational shifts to support 24/7/365 operations.

This position involves traveling LOCALLY to multiple sites to support Data Center Infrastructure & Cloud operations

WHAT YOU WILL DO:

We are seeking a dedicated Data Center Repair Technician to join our infrastructure engineering team.This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components.

KEY RESPONSIBILITIES:

• Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards.
• Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling.
• Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.
• Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades.
• Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures.
• Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary.
• Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards.
• Support the implementation of new hardware installations and the physical setup of network and server infrastructure.
• Participate in emergency response teams to address urgent hardware issues

ESSENTIAL CRITERIA:

• Technical diploma or certification in electronics, computer hardware, or a related field.
• Proven track record of repairing and maintaining IT and network hardware in a data center environment.
• Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred.
• Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively.
• Excellent problem-solving skills and the capacity to perform well in a fast-paced environment.
• Valid driver’s license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds.

PHYSICAL REQUIREMENTS:

• Ability to lift and maneuver heavy equipment, up to approximately 50 pounds, and occasionally up to 100 pounds.
• Dexterity to manage small and complex components during hardware maintenance.
• Frequent standing, bending, and moving within confined spaces in the data center.
• Ability to work in various environmental conditions, including areas with elevated temperatures and noise levels.

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date.
• 10 Days of Paid Time Off (PTO) annually
• Occasional overtime and bonus opportunities
• 12 Paid Holidays
• 6 Sick Days (available after 90 days of employment)
• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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Pay Range

$26.45—$36.06 USD