NEMT Patient Services Representative Driver

F.A.I.T.H. BEHAVIORAL SERVICES AND WELLNESS CENTER; North Las Vegas (NV); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

401(k)

Wellness resources

Job summary

F.A.I.T.H. BEHAVIORAL SERVICES AND WELLNESS CENTER is seeking a part-time Non-emergency Patient Services Representative (Driver). The role involves transporting clients safely to their destinations and assisting them getting in and out of the vehicle.

You will work on a road-based schedule and coordinate with dispatch to ensure timely pickups. The position requires a valid driver’s license for at least 3 years, a clean driving record, and prior customer service experience.

Qualifications

• Must have prior customer service experience with a thoughtful, caring and timely approach.
• Must possess a valid driver’s license for at least 3 years and have a clean driving record.
• High school diploma or GED is required.
• Reliable and punctual with a good work history.

Responsibilities

• Show up to work in a timely manner.
• Take work orders from dispatch for client trips.
• Drive clients to destinations on time.
• Assist clients as they get in and out of the vehicle.
• Report back to dispatch after drop-off.
• Report traffic delays to dispatch.
• Report incidents or accidents to a supervisor.
• Operate wheelchair lifts as needed.
• Adhere to company policies and protocol.

Skills

Customer service experience

Communication

Caring demeanor

Education

High school diploma or GED

Tools

First Aid/CPR certification

Job description

Benefits:

• 401(k)
• Wellness resources

Opening for Non-emergency Patient Services Representative (Driver). Our drivers are compassionate, caring, reliable and responsible individuals charged with getting clients to their destinations safely and on time.

Job Responsibilities:

• Show up to work in a timely manner
• Take work orders from dispatch for client trip
• Drive clients to their destinations on time
• Assist clients as they get in and out of the vehicle
• Report back to dispatch when clients have been dropped off at their destination
• Report traffic delays to dispatch
• Report any incidents or accidents to a supervisor
• Operate wheelchair lifts as needed
• Adhere to company policies and protocol

Qualifications and Education Requirements:

• Must have previous customer service experience with a good track record assisting customers in a thoughtful, caring and timely manner
• Must possess a valid driver’s license (for at least 3 years)
• Must have a clean driving record with no points
• Must have a great work history with a track record of being a reliable responsible individual
• Must have a high school diploma or GED

Preferred Skills:

• Know how to keep a level head in a busy environment
• Must be passionate about helping people
• Great communication skills
• A good working knowledge of the greater Las Vegas area
• First Aid/CPR certification

F.A.I.T.H. Wellness Transport is an equal opportunity employer.

Job Type: Part-time

Schedule:

• 8-hour shift
• Swing shift
• Holidays
• Split days off
• Overtime

COVID-19 considerations:

PPE equipment is available for employees. All clients must follow COVID-19 safety rules. Everyone who enters office is obligated to wear a mask, fill/sign COVID-19 questionnaire, and have temperature taken.

Education:

• High school or equivalent

Experience:

• Customer Service: 3 years
• Driving: 3 years

License/Certification:

• Driver's License
• CPR and First Aid Certification

Work Location: On the road