Neighborhood Services Technician

venterra; Jacksonville (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive base salary + bonus

Health (Medical PPO), Dental, Vision

401k matching

Paid vacation suite benefits

Short & Long-Term Disability

Educational Assistance / Reimbursement

Volunteer Time Off

Discounts through BenefitHub

Job summary

Venterra Realty is seeking a Roving Make Ready Technician in the Jacksonville, FL area to prepare vacant apartments for new residents by performing repairs, cleaning, and inspections. You will travel within the region up to a 25-mile radius, support the maintenance team, and ensure units meet Total Quality Make Ready standards.

The role requires intermediate level plumbing, electrical, appliance and HVAC skills, EPA certification preferred, and the ability to manage multiple unit turns with

Qualifications

• EPA certification preferred.
• Experience in make-ready, maintenance, or related field.
• Venterra intermediate level plumbing/electrical/appliance/HVAC skills.
• Ability to prioritize and manage multiple unit turns efficiently.
• Flexible schedules and on-call rotation.

Responsibilities

• Prepare vacant apartments by repairing, cleaning, and ensuring features work per TQMR.
• Perform intermediate maintenance tasks: light fixtures, minor plumbing, appliance checks, HVAC PM, drywall patching.
• Assist with painting, carpet cleaning, and exterior touch-ups to meet market readiness.
• Maintain inventory, report supply needs, and support the maintenance team with work orders.
• Maintain property curb appeal and cleanliness of grounds and common areas.
• Work independently while adhering to company standards and resident satisfaction goals.
• Provide emergency and on-call maintenance support as needed.
• Travel daily within the region to assigned communities (typically within 25 miles).

Skills

EPA certification

Maintenance experience

Attention to detail

On-call readiness

Multi-site travel

Job description

ROLE: Roving Make Ready Technician

REPORTS TO: Multisite Make Ready Coordinator

LOCATION: Jacksonville, Florida Region

THE OPPORTUNITY

The Roving Make Ready Technician prepares vacant apartment homes for new residents by completing repairs, installations, and inspections. This role ensures all units meet company standards by addressing maintenance needs and supporting the maintenance team as needed. Their work directly impacts resident satisfaction and property appeal. This role is differentiated by an internal Venterra certified intermediate level of plumbing, electrical, appliance and HVAC skills.

KEY JOB RESPONSIBILITIES

• Prepare vacant apartments for new residents by completing repairs, cleaning, and ensuring all features are in working order per our Total Quality Make Ready (TQMR) program.
• Perform intermediate level maintenance tasks, including light fixture replacements, minor plumbing repairs, appliance checks, HVAC PM and drywall patching.
• Assist with painting, carpet cleaning, and exterior touch-ups to meet market-ready standards.
• Maintain inventory, report supply needs, and support the maintenance team with work orders and groundskeeping as needed.
• Maintain the cleanliness and curb appeal of the property, including grounds, parking lots, breezeways, amenities, and common areas.
• Work independently while following company standards, demonstrating attention to detail, and maintaining a commitment to resident satisfaction.
• Provide emergency and on-call maintenance support as needed.
• Support the team with other duties as needed to maintain resident satisfaction and property standards.
• In this role, you will travel daily to one of the assigned communities within your region. This will typically not exceed a 25-mile radius of the designated primary location.

CANDIDATE PROFILE

• EPA certification preferred.
• Prior experience in make-ready, maintenance, or related field.
• Venterra certification of intermediate level plumbing, electrical, appliance and HVAC skills.
• Ability to prioritize and manage multiple unit turns efficiently.
• Strong attention to detail and proactive approach to maintaining company standards.
• Ability to work flexible schedules, including participation in an on-call rotation.
• Clean Motor Vehicle Record required.

Lifting/carrying (supplies, equipment, etc.):

• Over 75 lbs. Rare need
• 25 – 75 lbs. Occasional need
• 1 – 25 lbs. Constant need

BENEFITS

• Competitive Base Salary and performance bonus.
• A robust package of Health (Medical (PPO), Dental, Vision), 401k matching, paid vacation suite benefits and employer-paid Short & Long-Term Disability, among other things.
• Educational Assistance / Reimbursement to support your drive to learn.
• 8 paid hours per year of Volunteer Time Off to serve the organization(s) of your choice.
• Access to thousands of employee discounts with BenefitHub.

COMPANY OVERVIEW

Venterra Realty is a growing developer, owner, and operator of multifamily apartments with 90 mixed‑use and multifamily communities across 22 major US cities. Over 50,000 people and more than 10,000 pets call Venterra "home"! The Venterra Team is focused on achieving excellence in serving its three major stakeholders: residents, employees, and investors. Venterra has enjoyed tremendous growth and financial success over its 24‑year history. This success has been achieved through the exceptional commitment and dedication of Venterra's approximately 950 team members. Find out more about Venterra Realty and its award‑winning company culture at Venterra.com.

Explore our communities at VenterraLiving.com, and visit Venterra.com to learn more about how we’re out‑caring the competition by staying true to our value proposition: “We care more about renter experiences, which drives superior results.”

Venterra Realty is an equal opportunity employer. Accessibility accommodations are available on request for candidates taking part in all stages of the selection process.

Work Authorization Requirement: Applicants must be legally authorized to work in the United States at the time of application and throughout employment. The company does not provide visa sponsorship for this role.