Neighborhood Code Outreach Specialist

City of Dallas; Texas, United States; Sur place; USD 33 000 - 39 000; Plein temps

Résumé du poste

City of Dallas is seeking a Neighborhood Code Representative to support Code Compliance education and outreach. You will liaise with district offices, departments, courts, agencies, nonprofits, and community groups to coordinate resources and promote compliance.

The role involves participating in Code Sweeps and special initiatives, handling sensitive projects, attending neighborhood and town hall meetings, and communicating state laws, city ordinances, and policies clearly to residents.

Qualifications

• High school diploma or GED.
• Five (5) years of related experience.
• Equivalency: an associate degree or higher in business/public administration/communications/construction management or social science field plus three years of required experience.

Responsabilités

• Plans, coordinates, administers, and monitors effective education and outreach programs on a variety of citizen needs and services; communicates, educates, networks, and actively participates with agencies, neighborhood groups, volunteers, courts, district staff, and other city departments.
• Develops and implements plan to provide code related programs and services to the community. Composes public information material to promote current, on-going and upcoming events; interprets state law, City ordinances, and City policies on compliance issues.
• Examines and investigates complex service complaints by evaluating evidence, talking with all involved parties, making violation determinations, and taking disciplinary action; drafts written warnings, citations, or revocation initiatives, if necessary.
• Maintains contact and coordinates services and activities with other city departments, private and non-profit organizations, associations, volunteers, and citizen groups.
• Attends neighborhood meetings, town hall meetings, and neighborhood association meetings; documents concerns, reports on various potential problems, and serves as a knowledge base for code violations and enforcement.

Connaissances

City Codes

Code Enforcement

Customer Service

Personnel Management

Organizational Planning

Presentations

Communication

Problem Solving

Bilingual Spanish/English

Formation

High school diploma or GED

Associate degree + 3 yrs exp

Description du poste

City of Dallas is seeking a Neighborhood Code Representative to support Code Compliance education and outreach. You will liaise with district offices, departments, courts, agencies, nonprofits, and community groups to coordinate resources and promote compliance.

The role involves participating in Code Sweeps and special initiatives, handling sensitive projects, attending neighborhood and town hall meetings, and communicating state laws, city ordinances, and policies clearly to residents.