Negotiation & Resolution Specialist

Intellivo; Creve Coeur (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid time off and holidays

Life insurance

Disability coverage

Employee Assistance Program

Health Savings Account

Job summary

Intellivo in St. Louis, MO, is seeking a Negotiation & Resolution Specialist to manage healthcare recovery matters from negotiation to resolution. You'll evaluate case details, plan information, and settlement materials while communicating with plaintiff firms and insurers.

This hands-on role develops negotiation, financial analysis, stakeholder communication, and portfolio management skills, with opportunities for growth and increased responsibility within a collaborative culture.

Qualifications

• Bachelor's degree or equivalent professional experience required.
• Strong written and verbal communication skills.
• Analytical with ability to review case, financial, and settlement data.
• Ability to negotiate by phone and in writing within defined authority.
• Ability to manage a high-volume portfolio in a fast-paced environment.
• Judgment, professionalism, and willingness to escalate questions appropriately.

Responsibilities

• Manage a portfolio of healthcare recovery matters from negotiation through resolution.
• Review case facts, plan information, settlement materials, and recovery potential.
• Communicate with plaintiff attorneys, law firm staff, insurance carriers, and adjusters.
• Develop and execute financial resolution strategies within guidelines and authority.
• Negotiate lien and reimbursement matters that do not require attorney action.
• Escalate questions to licensed Intellivo attorneys when needed.
• Partner with attorneys and teammates to achieve strong recovery outcomes.
• Meet portfolio, responsiveness, and settlement expectations while delivering client experience.

Skills

Communication skills

Critical thinking

Negotiation

Portfolio management

Attention to detail

Education

Bachelor degree

Job description

Negotiation & Resolution Specialist

Build hands-on negotiation and case strategy experience

Location: St. Louis, Missouri | On-site

Are you a strong communicator and problem solver who enjoys negotiation, case analysis, and driving matters toward resolution? Whether your background is in law, insurance, claims, healthcare, financial services, compliance, or another analytical field, this role offers the opportunity to build valuable negotiation, strategy, and portfolio management experience.

About the Role

The Negotiation & Resolution Specialist is a career-building opportunity for professionals who enjoy negotiation, problem-solving, and driving matters toward resolution. Successful candidates come from a variety of backgrounds, including law, insurance, claims, healthcare, financial services, and other fields that require strong analytical and communication skills.

In this role, you will represent our health plan clients on plan recovery matters, evaluate case and settlement information, communicate with plaintiff firms and insurance representatives, and help drive matters toward resolution.

This is a hands-on role where you will develop highly transferable skills in negotiation, financial analysis, stakeholder communication, case strategy, and portfolio management while helping deliver meaningful financial outcomes for some of the nation's largest health plans.

At Intellivo, high performers earn increasing responsibility, greater decision-making authority, and opportunities for advancement. If you're looking for a professional career with a clear growth path, meaningful responsibility, and the opportunity to build valuable business skills early in your career, this role provides an exceptional foundation for long-term success.

Why Professionals Choose Intellivo

• Develop confident professional communication with attorneys, carriers, adjusters, and healthcare organizations
• Build negotiation, issue-spotting, financial analysis, and case-management skills
• Learn the intersection of healthcare reimbursement, insurance, ERISA, and legal operations
• Gain experience that strengthens your resume for future attorney, compliance, claims, legal operations, and leadership opportunities

What You’ll Do

• Manage a portfolio of attorney and adjuster-involved healthcare recovery matters from negotiation through resolution
• Review case facts, plan information, settlement materials, reduction requests, and recovery potential
• Communicate professionally with plaintiff attorneys, law firm staff, insurance carriers, adjusters, and claim representatives
• Develop and execute financial resolution strategies within established guidelines and authority
• Negotiate lien and reimbursement matters that do not require action by a licensed attorney
• Escalate legal questions and matters requiring attorney analysis, advice, or action to licensed Intellivo attorneys
• Partner with attorneys, senior resolution professionals, legal assistants, and teammates to achieve strong recovery outcomes
• Meet portfolio, responsiveness, settlement, and recovery expectations while supporting a consistent client experience

What You Bring

• Bachelor degree or equivalent professional experience
• Strong written and verbal communication skills
• Critical thinking and comfort reviewing detailed case, financial, and settlement information
• Readiness to negotiate by phone and in writing within defined authority
• Ability to organize and progress a high-volume portfolio in a fast-paced environment
• Sound judgment, professionalism, and willingness to elevate legal questions appropriately
• Curiosity, resilience, accountability, and a strong drive to learn

You’ll gain career-building, transferable skills in negotiation, financial analysis, portfolio management, healthcare revenue cycle, and professional communication while building a strong foundation for long-term career growth.

Career Growth

You will build transferable experience in:

• Negotiation and settlement strategy
• Healthcare financial services and insurance
• Legal issue spotting and escalation
• Case and portfolio management
• Financial analysis and recovery evaluation
• Client and stakeholder communication
• Operations, process improvement, and measurable performance

Successful team members may take on increasingly complex matters, expand their decision-making authority, pursue advanced resolution or leadership opportunities, and, if they later become licensed, may be considered for attorney opportunities based on qualifications, performance, and business need.

Successful Backgrounds Include

• Revenue cycle and reimbursement
• Financial services
• Customer success and account management
• Law school and legal studies

Who is Intellivo?

As an industry market leader in subrogation, Intellivo empowers health plans and insurers to maximize financial outcomes by identifying and pursuing more reimbursement opportunities from alternative third-party liability (TPL) payers. Through innovative technology, Intellivo accelerates the identification of reimbursement opportunities while eliminating burdensome outreach to plan members. With a 26-year history of excellence, Intellivo proudly represents more than 200 of the country's largest health plans.

Benefits That Support You Inside and Outside of Work

• Comprehensive medical, dental, and vision insurance
• 401(k) retirement savings plan with employer match
• Paid time off and paid holidays
• Company-paid life insurance and short-term and long-term disability coverage
• Employee Assistance Program with counseling, financial coaching, legal resources, career coaching, and wellness support
• Health Savings Account with company contributions for eligible employees
• Wellness, healthcare advocacy, and pet benefits
• A high-performing, collaborative culture built on ownership, accountability, continuous improvement, and meaningful impact

Equal Opportunity Employer

Intellivo is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment decisions are based on qualifications, merit, and business need.

This is an on-site role in our St. Louis, Missouri office.