NBS Follow Up and Education Specialist

State of Colorado; Denver (CO); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical and dental plans

PERA retirement options

Employer-paid life insurance

Disability insurance (short & long)

Flexible working arrangements

Paid holidays

Job summary

Colorado Department of Public Health and Environment (CDPHE) is seeking a Health Professional III to support the Newborn Screening Program in Denver. The role focuses on education, outreach, and data-driven program activities to improve newborn health outcomes in Colorado.

You will develop educational resources, coordinate outreach events, manage data, and collaborate with healthcare facilities, providers, and labs to ensure timely follow-up and proper communication of abnormal newborn screen

Qualifications

• Six (6) years of relevant experience working in community health outreach, public health, public education, and/or public administration or in an occupation related to the work assigned to this position.

Responsibilities

• Education & Outreach: develop, review, and distribute educational materials for parents, birthing centers, midwives, pediatricians, staff, peers, and community partners; coordinate on-site or virtual education visits; present at meetings and events; communicate policies clearly to diverse stakeholders.

Job description

This posting is only open to current residents of the State of Colorado.

ABOUT CDPHE:

At the Colorado Department of Public Health and Environment, we are charged with protecting Colorado’s health and environment – a responsibility that affects every person and every community in the state. CDPHE is distinctive because we bring public health and environmental protection together under one agency, recognizing that healthy people depend on healthy places. Our teams prevent diseases and injury, respond to emergencies ranging from E.coli outbreaks to global pandemics, reduce air pollution, protect water quality, regulate health facilities, manage environmental hazards, perform advanced laboratory testing, provide birth and death records, and implement health promoting programs. We turn science and data into action, set statewide standards, and work alongside local public health agencies and community partners to meet Colorado’s most pressing health and environmental challenges. Working at CDPHE means applying your expertise to complex, consequential work that can improve lives across the state.

Our mission captures this broad portfolio of work: to advance Colorado’s health and protect the places we live, learn, work, and play. Achieving the mission and vision takes bold action, talented people, broad partnerships, and a commitment to serving every Coloradan.

IMPORTANT INFORMATION:

• This position will be onsite and required to report to the office located at: 8100 E Lowry Blvd, Denver, CO 80230

CDPHE Offers:

CDPHE offers a comprehensive benefits package and the opportunity to build a meaningful career in public service. Benefits include:

• Medical and dental plans.
• Colorado PERA retirement options, including defined benefit plan or defined contribution plan.
• Optional 401(K) and 457 retirement plans.
• Employer-paid life insurance.
• Short- and long-term disability coverage.
• Potential flexible working arrangements
• 11 paid holidays per year and generous paid time off.
• Free parking and access to RTD bus lines.
• Tuition assistance.
• Employee wellness programs.
• Professional development opportunities.
• Career opportunities throughout Colorado state government.

Some positions may qualify for the Public Service Loan Forgiveness Program.

The Work Unit:

The Colorado Newborn Screening Program (CONBSP) within the Colorado State Public Health Lab (CSPHL) exists to comply with state law that all newborns in Colorado are screened for the following conditions: Phenylketonuria, Congenital Hypothyroidism, Hemoglobinopathies, Galactosemia, Cystic Fibrosis, Biotinidase Deficiency, Congenital Adrenal Hyperplasia, Amino Acidemias, Organic Acidemias, Fatty Acid Oxidation disorders, Severe Combined Immunodeficiency, Spinal Muscular Atrophy, Pompe disease, Mucopolysaccharidosis Type I, X-Linked Adrenoleukodystrophy, Congenital Cytomegalovirus, Guanidinoacetate Methyltransferase Deficiency, and other conditions determined by the Colorado Board of Health; to thus prevent or reduce the morbidity and mortality associated with these diseases. Also, to ensure that families of affected newborns receive proper follow-up and education for these disorders.

What You Will Do:

This position is responsible for short term and long term follow up encapsulating the timely and proper notification of test results for abnormal newborn screens. The position is responsible for all projects related to (NBS) and aid with the necessary daily workflow tasks. The position is responsible for the creation or updating all educational materials and resources for all disorders. This position facilitates all community interactions including educational requests, sending out educational materials, and coordinating virtual or in-person educational site visits. This position reviews and presents data relevant to stakeholder requests. This position interacts with all levels of NBS stakeholders including contracted healthcare specialists, health care facilities, health care providers, advocacy groups, and various partners.

Key Responsibilities:

Education & Outreach

• This position facilitates the development, review, and distribution of educational materials for parents, birthing centers, midwives, pediatricians, staff, peers, and other community partners.
• Responsibilities include coordinating on-site or virtual education site visits, ensuring materials are accurate, current, and engaging, and creating new educational content. The role involves presenting at off-site meetings, training sessions, and community engagement events.
• The position requires in-depth knowledge of the NBS Program’s policies and procedures and the ability to communicate relevant information clearly to a wide range of stakeholders.

Project Coordination

• Ensuring audience understanding of complex subject matter.
• Maintaining an up-to-date knowledge base on a wide range of disorders, which are continuously evolving due to ongoing research.

Case Management

• Informs appropriate care provider(s) to communicate proper follow-up actions.
• Communicates case-specific information to follow-up providers, tailoring the message based on the case status.
• Reviews and documents case information in the NBS patient care tracking system and information management system.
• Collaborates with NBS staff and contracted follow-up specialists to share abnormal results and relevant demographic information.

Data Analysis

• Reviews NBS program quality indicator data and performs data analyses to fulfill stakeholder data requests.
• Extracts and examines quality indicators to support the development of presentations and program reports.

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description:

C7C3XX Health Professional III

Minimum Qualifications:

NOTE: An applicant may meet the minimum qualifications for this job in one of two ways: They may qualify through their work experience alone or through a combination of education and work experience.

• Six (6) years of relevant experience working in community health outreach, public health, public education, and or public administration or in an occupation related to the work assigned to this position.

Or

• A combination of related education and/or experience in community health outreach, public health, public education, and or public administration or in an occupation related to the work assigned to this position equal to six (6) years.

**You must substantiate that you meet the minimum qualifications when filling out the Work Experience section of the application. Failure to do so will result in the application not moving forward in the hiring process. “See resume” will not be accepted. Resumes are considered supplemental information and are not considered in the initial evaluation. In addition, part-time work will be prorated when determining whether minimum qualifications are met.**

PREFERRED QUALIFICATIONS:

• Experience building partnerships and collaborating with healthcare facilities, birthing centers, pediatric clinics, hospitals, or clinical laboratories to communicate medical/health protocols, care guidelines, or screening requirements.
• Experience updating engaging educational materials, training toolkits, or health promotion resources tailored for both clinical professionals (physicians, nurses, midwives) and patient/community audiences (parents, families).
• Demonstrated ability to review, extract, and analyze healthcare data or quality indicators to support stakeholder reporting, fulfill data requests, and monitor program performance.
• Experience translating complex medical, genetic, or scientific concepts into clear, engaging educational resources (e.g., toolkits, guides, fact sheets) designed for diverse audiences including parents and non-clinical facility staff.

CONDITIONS OF EMPLOYMENT:

• Residency Requirement Options:
  • This posting is only open to residents of the State of Colorado at the time of submitting your application.
• A pre-employment background check will be conducted as part of the selection process.
• Critical Status: This is a critical position and can be expected to work and/or remain at their worksite in delayed start, early release, or closure situations.
• Critical Status: Must be available in the event of an emergency, (e.g., bio-terrorist attack, chemical attack, disease outbreak or all hazards) and be required to report to work immediately at the regular or alternate location. During this time, travel restrictions may be in place.
• Critical Status: Must be available in the event of the activation of the Continuity of Operations Plan (COOP) and be required to report to work immediately at the regular or alternate location. During this time, travel restrictions may be in place.
• TRAVEL: Site visits and educational training events 20-40 hours per year.

Appeal Rights:

As an applicant who has been removed from consideration during the selection or comparative analysis process, you may file an appeal with the State Personnel Board and/or request a review by the State Personnel Director. A standard appeal form is available on the State Personnel Board website, https://spb.colorado.gov/forms-and-filing. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within ten (10) days of your receipt of this notice: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: [phone]. Phone: [phone]. Email address: [e-mail]. The ten-day deadline and these appeal procedures also apply to all charges of discrimination. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at spb.colorado.gov.

A complete application packet must include:

• Completed State of Colorado application.
• If using education to qualify for this position a copy of your transcripts (unofficial acceptable) or diploma must be provided with application. Transcripts must be attached to your colorado.gov/jobs application.
• If you are a veteran, a copy of your DD214 must be attached to your colorado.gov/jobs application.

The Selection Process:

• All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications proceed to the next step.
• Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.

Part of, or all of, the comparative analysis for this position may be a structured application review, which involves a review of the information you submit in your application materials by Subject Matter Experts (SMEs) against the preferred qualifications.

• A top group, up to six candidates, will be invited to schedule an interview with the hiring manager.

CDPHE does not provide visa sponsorship at this time. Applicants must be legally authorized to work in the United States.

E-Verify:

CDPHE uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

ADAAA Accommodations:

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Colorado Department of Public Health and Environment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator at [e-mail] or call 303-692-2060, option 5.