Navigator- Community Supports

Open Sky Community Services; Worcester (MA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Excellent Supervision (Individual and

Professional Development

Training Opportunities

Generous paid time off plan

Tuition Reimbursement Program

Medical, Dental and Vision Insurance

403b Retirement Plan with Employer Map

Life Insurance

Public Student Loan ForgivenessProgram

And more!

Job summary

Open Sky Community Services is seeking a Community Supports Navigator in Worcester, MA to provide case management and direct outreach to individuals with mental health needs. The role supports members in navigating community services and coordinating care with healthcare and social service providers.

Responsibilities include developing individual Support Plans, conducting assessments on a prescribed timeline, and working with agencies and families.

Qualifications

• High School Diploma, GED or equivalent required.
• Valid Driver’s License with acceptable driving history and insured transportation.
• Minimum of 2 years’ experience or lived experience with homelessness, justice involvement, and mental health/substance use issues in underserved populations.
• Excellent communication, documentation, time management and organizational skills required.

Responsibilities

• Develop a Support Plan with the member and complete assessments on schedule.
• Coordinate treatment with members, agencies, families; liaise with medical and behavioral health providers.
• Provide temporary transportation assistance while transitioning to community resources.
• Participate in an on-call rotation.

Skills

Communication

Documentation

Time management

Organizational skills

Driver's License

Education

High School Diploma, GED or equivalent

Tools

Driver's License

Job description

Job Description:

Open Sky’s Community Supports Program is a Mass Health funded navigator service that provides case management and care coordination to individuals in the community. Individuals served in the program must have a mental health disorder or co-occurring disorder and be considered at high risk for admission to a 24-hour treatment setting.

The Community ServicesNavigator will providecase managementand direct outreachsupporttotheirassigned caseloads, whichconsist of members enrolled inCommunity ServicesPrograms, Recovery Support Navigation,Behavioral Health Justice Involvedand/or Community Support Program for People Experiencing Chronic Homelessness.

Other Key Responsibilities:

• Develop a Support Plan with the member that guides services in a way that is consistent and supportive of other existing comprehensive care plans. Complete all Assessments and Support Plans according to prescribed timelines and specifications.

• Act as a liaison between members, community agencies, and families to coordinate treatment, including employment and education entities, Care Coordination entities, Emergency Service Providers, outpatient clinics, and others. Work collaboratively with medical and behavioral health providers to obtain any active comprehensive care plans that the member may have.

• Provide temporary assistance with transportation to essential medical and behavioral health appointments while transitioning to community-based transportation resources.

• Participate in an On-Call rotation.

Qualifications:

• High School Diploma, GED or equivalent,required.

• ValidDriver’sLicense with acceptable driving history and reliable, insured transportation.

• Minimum ofleast 2 years’ experience working with or lived experience with homelessness, justice involvement, adults with serious and persistent mental illness, substance use disorders, and underserved populations,required.

• Excellent communication, documentation, timemanagementand organizational skillsrequired.

Pay Range:

$22.07 - $22.07

About Us:

At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.

Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL.

At Open Sky, you’ll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.

As a trauma-informed organization, Open Sky strives for transparency, sensitivity, and a workplace culture that values diverse perspectives, continuous learning, and employee well-being. Our commitment to creating a positive and supportive work environment has earned Open Sky repeated recognition as a Top Workplace, including honors from USA TODAY, The Boston Globe, and the national Top Workplaces program.

Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today!

Benefits of Working for Open Sky Include:

• Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
• Generous paid time off plan – you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
• We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications.
• Medical, Dental and Vision Insurance with Prescription Plan
• 403b Retirement Plan with Employer Match
• Life Insurance (100% Employer-Paid)
• Eligible employer for the Public Student Loan Forgiveness Program
• And more!

Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status.