Nationwide Enterprise Customer Success Leader

Rezilient Health; St. Louis (MO); Remote; USD 130,000 - 190,000; Full time

Benefits offered by this job

Stock options

Comprehensive health coverage

401(k) retirement plan

PTO

Paid sick leave

11 paid company holidays

Paid family leave

Life insurance

Disability coverage

Health Savings Account (HSA)

Job summary

Rezilient Health is redefining primary care with a CloudClinic model, combining virtual visits and tech-enabled infrastructure for timely, personalized care. We seek a data-driven leader to own and grow our largest employer group partnerships nationwide, serving HR, benefits, and executive teams.

Based anywhere in the U.S. with a Midwest/East Coast preference, this role requires monthly to biweekly travel to client sites.

Qualifications

• 5–7+ years in customer success, healthcare account management, or comparable enterprise-facing roles.
• Experience managing large employer groups or health system partnerships.
• Data-driven approach to engagement, utilization, and outcomes across enterprise accounts.
• Excellent communication and relationship-building with HR, benefits, and executive stakeholders.
• Willingness to travel nationwide (monthly to biweekly) and work across remote teams.

Responsibilities

• Own end-to-end relationships for Rezilient’s enterprise employer group partnerships nationwide.
• Serve as primary onsite representative across your portfolio and travel to client locations.
• Collaborate with Sales, Marketing, and Clinical teams to drive engagement and outcomes.
• Lead business reviews, present utilization insights, and recommend program improvements.
• Partner with HR, benefits, and marketing to develop effective client communications.

Skills

Data-driven mindset

Healthcare account management

Enterprise partnerships

Strong communication

Tools

Salesforce

HubSpot

Notion

Job description

Rezilient Health is redefining primary care with a CloudClinic model, combining virtual visits and tech-enabled infrastructure for timely, personalized care. We seek a data-driven leader to own and grow our largest employer group partnerships nationwide, serving HR, benefits, and executive teams.

Based anywhere in the U.S. with a Midwest/East Coast preference, this role requires monthly to biweekly travel to client sites.