National Transplant Accounts Director

United Therapeutics Corporation; Dover (DE); Remote; USD 158,000 - 210,000; Full time

Job summary

United Therapeutics Corporation is seeking a Lung Bioengineering (LBE) National Transplant Accounts Director to lead payer access strategies and manage relationships with transplant administrators and payers.

The role focuses on contract negotiations, reimbursement analytics, and cross-functional collaboration to expand access to LBE services and products across the U.S. This is a remote, home-based position with significant travel.

Qualifications

• Bachelor’s Degree in a related field.
• 10+ years of relevant organ operations or healthcare services with a focus on payer access, reimbursement, and stakeholder engagement.
• 5+ years of related transplant administration experience, including managed care, marketing, and business case development.
• Executive level business presentation experience.
• Demonstrated ability to cultivate strong business relationships and skilled in communicating clinical/technical information.
• Expertise in transplant reimbursement dynamics, including Medicare cost reporting and payer contracting.
• Proficient with Microsoft Office Suite (Outlook, Excel, PowerPoint and Word)
• Ability to interact with other departments and prioritize tasks.
• Ability to build and maintain positive working relationships with payer stakeholders to ensure access and reimbursement for current and future LBE services/products

Responsibilities

• Establish and maintain LBE’s relationships with transplant administration, relevant KOL payer stakeholders, and transplant benefit networks while cultivating business opportunities and implementing action plans aligned with brand strategy and payer objectives
• Network, identify key contacts and opportunities, and develop, pitch, and implement business opportunities with transplant leadership to expand access and drive organizational objectives
• Negotiate transplant center and Organ Procurement Organization contracts within guidance of LBE leadership and within finance and legal parameters, collaborating with health systems, transplant finance, and legal to navigate the contracting process from introduction through execution and manage ongoing contract amendments
• Provide reimbursement and coverage expertise while educating transplant centers, administrators, and providers on LBE’s commercial services, products, and reimbursement processes to effectively address access challenges
• Create and maintain accurate customer data in CRM and SAP systems while serving as the primary internal invoicing contact for finance and supporting operational processes
• Conduct regular meetings with transplant hospital stakeholders to discuss business cases, performance progress, opportunities, competitive dynamics, and ongoing training needs
• Develop and execute strategic plans, goals, and objectives while preparing and delivering formal business and product presentations to payers and enhancing device and product access and coverage
• Partner with Liaisons as a primary resource for physician and process opportunities to support HCP engagement, process development, education, and coordination related to transplant center and OPO contracting
• Partner with Payer Account Directors as the primary resource for managed markets opportunities and issues, educating on key managed care concepts and engaging with Market Access senior management to exchange payer and transplant management perspectives
• Collaborate with field HEOR to support medical presentations of clinical and economic information to payers and transplant administrators as needed
• Work directly with transplant administrators to provide expertise on access and reimbursement challenges and deliver education and resources to support effective navigation of coverage and payment processes
• Participate in local, regional, and national meetings to represent LBE and advance lung transplantation, best practices in organ donation, and preservation technologies
• Work cross functionally with Liaisons, Clinical Services, HEOR, Patient Advocacy, NADs, Marketing, Legal, and Compliance to implement aligned payer initiatives and ensure coordinated execution
• Manage relationships with Transplant Administration Organizations
• Maintain and report on key developments and trends across assigned accounts and geographies while developing and disseminating presentations to senior management on transplant trends, market dynamics, utilization, and financial metrics
• Serve as a resource for planning, data interpretation, and insights to support relationship management and business decision making
• Perform other duties as assigned

Skills

Executive presentation

Relationship management

Payer access/reimbursement

MS Office

Data interpretation

Contract negotiation

Healthcare operations

Education

Bachelor’s Degree in a related field

Master’s Degree

Tools

CRM

SAP

Job description

Remote

Remote- US

Full time

R05179

California, US residents click here (https://www.unither.com/docs/UNITHER%20Applicant%20Notice%20-%20%2812-22-23%29%20Final%202.15.24%20Combined%20EN%20and%20French.pdf#page=9) .

The job details are as follows:

Who We Are

We are the first publicly-traded biotech or pharmaceutical company to take the form of a public benefit corporation. Our public benefit purpose is to provide a brighter future for patients through the development of novel pharmaceutical therapies; and technologies that expand the availability of transplantable organs.

United Therapeutics (Nasdaq: UTHR ) seeks to travel down the corridors of indifference to develop treatments for rare, deadly diseases. We were founded in 1996 by a family seeking a cure for their daughter’s pulmonary arterial hypertension ( PAH ). Today, we have six FDA-approved therapies that treat PAH, pulmonary hypertension associated with interstitial lung disease ( PH-ILD ) and neuroblastoma, a rare pediatric cancer. Our near-term pipeline seeks to develop additional therapies for PAH and pulmonary fibrosis ( PF ).

The cure for end-stage life-threatening diseases like PAH, PH-ILD, PF, and many others is an organ transplant, but only a small percentage of donated organs are available to address the vast need. For this reason, we are working to create manufactured organs to address the shortage of kidneys, hearts, lungs, and livers available for transplant. We believe an unlimited supply of tolerable, transplantable organs will eliminate the transplant waiting list and cure end-stage organ diseases for which transplant is not currently an option.

Who You Are

The Lung Bioengineering (LBE) National Transplant Accounts Director is a primary field-based resource responsible for cultivating and managing key relationships with transplant administration, leading contract negotiations, developing business cases, and providing reimbursement and coverage expertise while educating stakeholders on LBE offerings. This role is responsible for executing engagement strategies and tactical plants to support favorable payer access and reimbursement for LBE services and products. This position partners closely with Payer Account Directors to support managed care initiatives that ensure patient access to LBE services and products. The role collaborates with transplant administrators, healthcare providers, and cross-functional teams to address access barriers and deliver effective solutions. Additionally, the position supports stakeholder education on reimbursement processes and access pathways.

• Establish and maintain LBE’s relationships with transplant administration, relevant KOL payer stakeholders, and transplant benefit networks while cultivating business opportunities and implementing action plans aligned with brand strategy and payer objectives


• Network, identify key contacts and opportunities, and develop, pitch, and implement business opportunities with transplant leadership to expand access and drive organizational objectives


• Negotiate transplant center and Organ Procurement Organization contracts within guidance of LBE leadership and within finance and legal parameters, collaborating with health systems, transplant finance, and legal to navigate the contracting process from introduction through execution and manage ongoing contract amendments


• Provide reimbursement and coverage expertise while educating transplant centers, administrators, and providers on LBE’s commercial services, products, and reimbursement processes to effectively address access challenges


• Create and maintain accurate customer data in CRM and SAP systems while serving as the primary internal invoicing contact for finance and supporting operational processes


• Conduct regular meetings with transplant hospital stakeholders to discuss business cases, performance progress, opportunities, competitive dynamics, and ongoing training needs


• Develop and execute strategic plans, goals, and objectives while preparing and delivering formal business and product presentations to payers and enhancing device and product access and coverage


• Partner with Liaisons as a primary resource for physician and process opportunities to support HCP engagement, process development, education, and coordination related to transplant center and OPO contracting


• Partner with Payer Account Directors as the primary resource for managed markets opportunities and issues, educating on key managed care concepts and engaging with Market Access senior management to exchange payer and transplant management perspectives


• Collaborate with field HEOR to support medical presentations of clinical and economic information to payers and transplant administrators as needed


• Work directly with transplant administrators to provide expertise on access and reimbursement challenges and deliver education and resources to support effective navigation of coverage and payment processes


• Participate in local, regional, and national meetings to represent LBE and advance lung transplantation, best practices in organ donation, and preservation technologies


• Work cross functionally with Liaisons, Clinical Services, HEOR, Patient Advocacy, NADs, Marketing, Legal, and Compliance to implement aligned payer initiatives and ensure coordinated execution


• Manage relationships with Transplant Administration Organizations


• Maintain and report on key developments and trends across assigned accounts and geographies while developing and disseminating presentations to senior management on transplant trends, market dynamics, utilization, and financial metrics


• Serve as a resource for planning, data interpretation, and insights to support relationship management and business decision making


• Perform other duties as assigned

For this role you will need

Minimum Requirements

• Bachelor’s Degree in a related field


• 10+ years of relevant experience in organ operations or healthcare services with a focus on payer access, reimbursement, and stakeholder engagement with a Bachelor's Degree or 8+ years of relevant experience in organ operations or healthcare services with a focus on payer access, reimbursement, and stakeholder engagement with a Master's Degree


• 5+ years of related transplant administration experience, including managed care, marketing, and business case development with a Bachelor's Degree or 3+ years of related transplant administration experience, including managed care, marketing, and business case development with a Master's Degree


• Executive level business presentation experience


• Demonstrated ability to cultivate strong business relationships and skilled in communicating clinical/technical information


• Demonstrated expertise in transplant reimbursement dynamics, including Medicare cost reporting and payer contracting


• Expertise in access and reimbursement, including payer policies and processes


• Data gathering and interpretation for executive leadership


• Problem-solving mindset with a focus on delivering practical solutions


• Understanding of Organ Procurement Organization organ acquisition charges and reimbursement processes


• Proficient with Microsoft Office Suite (Outlook, Excel, PowerPoint and Word)


• Ability to interact with other departments and prioritize tasks


• Ability to build and maintain positive working relationships with payer stakeholders to ensure access and reimbursement for current and future LBE services/products

Preferred Qualifications

• Master’s Degree in a related field


• 2+ years of experience navigating the national payer landscape


• Current relationships with relevant MCOs

Job Location

This is a home-based position for any location in the Continental US and will require 60% travel nationally.

The salary range for this position is $158,000 - $210,000 per year and reflects our good-faith estimate of the compensation for this role at the time of posting. An employee’s position within the salary range will be based on factors such as education, qualifications, experience, skills, geographic location, and business needs, as well as other factors permitted by law at the time of posting. This range may be modified in the future based on company and market factors.

At United Therapeutics, our mission and vision are one. We use our enthusiasm, creativity, and persistence to innovate for the unmet medical needs of our patients and to benefit our other stakeholders. We are bold and unconventional. We have fun, we do good.

Eligible employees may participate in the Company’s comprehensive benefits suite of programs, including medical / dental / vision / prescription coverage, employee wellness resources, savings plans (401k and ESPP), paid time off & paid parental leave benefits, disability benefits, and more. For additional information on Company benefits, please visit https://www.unither.com/careers/benefits-and-amenities

United Therapeutics Corporation is an Equal Opportunity Employer, including veterans and individuals with disabilities.

We strive to be an organization that engages the minds, hearts, and most spirited efforts of each of our employees. Our sense of purpose transforms what we do from work into mission, occupation into vocation and achievement into success.

We challenge our employees with innovative and revolutionary projects, offer an environment which fosters high-level job performance and provide a highly competitive total rewards package. This is what makes United Therapeutics a stimulating place to work.