National Training & Third-Party Partnerships Lead

Zip Water North America; Rosemont (IL); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability

401(k)

Parental Leave

PTO

Job summary

Zip Water North America is looking for a National Training and Third-Party Manager to lead the development and delivery of service training programs. This key role ensures service teams and vendors are equipped to meet high-quality standards. Candidates should have relevant industry experience and excellent communication skills.

The position requires overseeing third-party service partners, ensuring they meet operational standards and managing relationships effectively. Benefits include competitive compensation and additional voluntary benefits.

Qualifications

• 3-5 years’ experience in appliance, coffee machine, or HVAC industries.
• Ability to travel 25%.
• Field service experience with training skills.

Responsibilities

• Design and deliver training programs for service teams.
• Manage relationships with third-party service vendors.
• Ensure service standards and adherence to service KPIs.

Skills

Customer Focus

Accountability

Resourcefulness

Analytical Skills

Communication Skills

Presentation Skills

Education

Associate’s degree or equivalent experience

Tools

Salesforce CRM

Microsoft Office

Job description

Zip Water North America is looking for a National Training and Third-Party Manager to lead the development and delivery of service training programs. This key role ensures service teams and vendors are equipped to meet high-quality standards. Candidates should have relevant industry experience and excellent communication skills.

The position requires overseeing third-party service partners, ensuring they meet operational standards and managing relationships effectively. Benefits include competitive compensation and additional voluntary benefits.