National Sales Manager

Corporate Office; Providence (RI); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a dynamic National Sales Manager to lead marketing efforts and build relationships with key hotel accounts. This role involves developing strategies to maximize revenue, negotiating contracts, and ensuring high guest satisfaction. The ideal candidate will thrive in a fast-paced environment, possess strong communication skills, and have a proven track record in hotel sales. Join a vibrant team that values professional growth and offers opportunities for advancement in a supportive atmosphere. If you're passionate about hospitality and ready to make an impact, this is the perfect opportunity for you.

Qualifications

• Experience in cold call solicitation and contract closing required.
• Must be willing to travel for trade shows and conventions.
• Ability to develop relationships quickly with clients.

Responsibilities

• Market the hotel's services to build guest relationships and business opportunities.
• Prepare guest proposals and negotiate contracts for hotel services.
• Maintain positive interdepartmental communications and exceed revenue targets.

Skills

Cold calling

Contract negotiation

Client relationship management

Sales strategy development

Communication skills

Fast-paced environment adaptability

Education

5+ years of Hotel or CVB sales experience

Tools

Computer software programs

Job description

The Omni Providence is a landmark hotel in Rhode Island. This hotel is located in the exciting city of Providence and is attached to the Rhode Island Convention Center Dunkin Donuts Convention Center as well as the Providence Place Mall. Guests find themselves in walking distance to everything the city has to offer from historical sights to amazing restaurants.

The Omni Providence a beautiful Convention Hotel but our associates are what separate us from the rest of the hotels. Our culture provides an atmosphere that allows our associates to learn and grow in their professional development in a fun environment. We strongly encourage promotions from within our company and as a result our staff has a solid hospitality foundation. Our diverse staff comes from many different countries in the world and provides a fantastic atmosphere to develop both from a professional and personal level. Although we offer a complete benefit package for all of our fulltime associates all of our associates are provided the greatest benefit of all which is opportunity.

Job Description

This individual will market the Hotels services locally and nationally to complex large market hotel accounts; to build guest relationships and business opportunities for the Hotel by interacting with current future and prospective guests; to develop a network of guest opportunities for future Hotel business and to interact with prospective guests and negotiate guest contracts for Hotel rooms F&B services meeting services catering services events and convention services in coordination with Catering Sales Conference Services and Reservation Sales Departments; to maximize revenues for the Hotel; to maintain positive and productive interdepartmental communications; and to effectively control and minimize all marketing expenses while exceeding overall budgeted revenues and occupancy.

Responsibilities

• Plan and maintain regular communications with and actively solicit additional business from Hotel key accounts
• Communicate and / or meet with parties interested in the Hotels services and assess the parties needs and whether the requested services would be a profitable or best use of the Hotels rooms and space consistent with client needs and budgets
• Prepare guest proposals with various options available for Hotels services and products (rooms events F&B convention or meeting space pricing dates locations) that are consistent with the goal of high guest satisfaction and with other Hotel bookings and profitability standards
• Negotiate prepare and review terms of contracts for Hotel services in compliance with Hotel billing and rate guidelines and under supervision of Director of Sales
• Meet or exceed targets for prospecting of sales opportunities and targets for revenue streams as determined by Hotel management
• Execute and manage internal processes necessary to reserve and confirm the negotiated contract services including blocking of guest rooms meeting space and catering requirements
• Assist Director of Sales to stimulate productivity of all sales staff through guidance development and support
• Assist the Director of Sales in developing and implementing the budgeting and forecasting process for the Hotel
• Promote high visibility of Hotel through active involvement in industry associations and trade shows
• Provide mentorship and professional development to lower level and less experienced sales employees
• Support and promote all Corporate programs to increase customer awareness of Omni Hotels and ensure that the customer receives the appropriate benefits of each program
• Maintain high quality guest offerings in coordination with Convention Services Department and contribute to the protection and cleanliness of the owners physical assets
• Maintain a record of prompt and regular attendance at assigned work location and for work assignments as scheduled by Hotel managers
• Interact and communicate positively and professionally with guests prospective guests key accounts coworkers and visitors to the Hotel
• Use computer and electronic devices and related software properly and effectively to communicate including email and to prepare reports and analyses of sales activity
• Plan prioritize and implement sales strategies and sales plans to manage multiple tasks and deadlines and to work in a fastpaced environment
• Complete assigned tasks and projects in a timely manner and as directed by Hotel management
• Contribute to and support the maintenance of a safe working environment including COVID protections for guests and coworkers and perform all work in compliance with Hotel safety standards and all legal requirements
• Comply with Hotel and Corporate policies and procedures and all applicable legal and regulatory requirements
• Attend and contribute to regular meetings of sales team and Hotel leadership including daily meetings or interactions with Director of Sales regarding occupancy business forecasts and future availability of Hotel rooms and services

Qualifications

• Must have experience in cold call solicitation contract closing site inspections / visits with clients setting up fam trips and contract negotiations.
• Remain current with all pertinent computer software programs and equipment
• Must be willing to travel and represent and sell the Hotel during Trade Shows and Conventions
• Ability to work in a fast paced environment
• Ability to communicate effectively to prospective and existing clients
• Ability to develop relationships quickly via in person or across digital channels.
• Ability to control the sales process from start to finish and demonstrate a high propensity to close the business or gain commitment from the planner
• A minimum of 5 years of Hotel or CVB sales experience in a group sales management role is required.
• Experience with citywide conventions a plus

Omni Hotels & Resorts is an equal opportunity employer vets / disability. The EEO is the Law poster and its supplement are available using the following links : EEOC is the Law Posterand the following link is the OFCCPs Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to .

Required Experience :

Manager

Key Skills

Employment Type : Unclear

Experience : years

Vacancy : 1

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National Sales Manager • Providence, Rhode Island, USA