National Product Trainer - LAAO

Abbott; Springfield (IL); Remote; USD 87,000 - 173,000; Full time

Benefits offered by this job

Career development

Free medical coverage

Retirement savings contribution

Tuition reimbursement

FreeU education

Job summary

Abbott is seeking a Training Specialist for its Electrophysiology (EP) division. The role focuses on designing and delivering electrophysiology education for field reps, employees, and customers.

You will align training with product features, clinical elements, and economic considerations. In collaboration with Education, Marketing, R&D, and Sales, you will create curricula, use multiple delivery channels, and measure outcomes to improve program effectiveness.

Qualifications

• Bachelor’s degree required and relevant training background.
• Minimum 2+ years training or related sales/marketing experience.
• Knowledge of electrophysiology medical devices and therapies.
• Ability to assess needs and design effective training programs.
• Strong communication and presentation abilities.

Responsibilities

• Design, implement, and run electrophysiology education programs for Abbott EP staff and customers.
• Ensure field reps understand product features, clinical elements, and economic aspects.
• Develop curricula and delivery methods using classroom and remote modalities.
• Collaborate with Education, Marketing, R&D, and Sales to deploy training.
• Build metrics to measure program effectiveness and iterate quickly.

Skills

Training experience

Electrophysiology knowledge

Needs assessment

Presentation skills

Microsoft Office

Adobe Creative Cloud

Communication

Teamwork

Multitasking

Education

Bachelor’s Degree

Tools

Microsoft Office

Adobe Creative Cloud

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

In Abbott's Electrophysiology (EP) business, we're advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

What You'll Work On

• Responsible for designing, implementing, and executing electrophysiology educational programs for Abbott EP field representatives, employees, and customers.
• The Training Specialist will have a thorough understanding of the customer, their needs, and the evolving marketplace to ensure sales and clinical representatives are effective in selling to and supporting our customers with Abbott EP technology.
• They will be instrumental in ensuring the field organization is prepared to not only engage customers on the features and clinical elements of our products but also the economic aspects of our technologies.
• This self-starter will be critical in designing new curricula and instrumental in developing new and innovative ways to deliver the curriculum following best-practices in adult learning within assessed constraints.
• In collaboration with multiple stakeholders (Education, Marketing, R&D, Sales, etc.), develops, implements, and executes new employee and continuing education for Abbott employees on specific Therapy product technologies and sales best practices within classroom settings and/or other remote modalities.
• Develops, implements, and executes curricula and training content to the field through multiple channels to build field competence in the following areas to drive sales effectiveness: clinical competence, technical knowledge, customer understanding, resource utilization, and selling ability.
• Executes continuing education for physicians, fellows, and customers through customized education programs in the Austin facility and periodically at national programs.
• Develops metrics to assess the effectiveness of educational programs and quickly implements changes to Educational programs as needed.
• Engages field organization through periodic visits to understand the current selling, competitive, clinical, and healthcare environment and makes necessary changes to the curriculum to ensure employees are adequately trained.
• Oversees the process to ensure training materials and delivery strategies are updated and relevant to the needs of our internal and external customers through collaboration with Product Division, Marketing, and Education peers.
• Ensures comprehensive course materials are maintained online.
• Maintains an in-depth knowledge of electrophysiology products, therapies, customers, and business objectives to develop, implement and execute continuing education programs for Abbott representatives.
• Updates all education programs on a continuous basis.
• Maintains an organized and properly equipped education amphitheater and adjoining "hands-on" rooms and projection area.
• Resolves issues and meets project deadlines.
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments.

Required Qualifications

• Bachelor’s Degree Required.
• 2+ years training experience in a specific Therapy area or equivalent sales and/or marketing experience.
• Knowledge of electrophysiology medical devices.
• Ability to apply the fundamental concepts and practices to conduct needs assessment and design training programs.
• Understanding and expertise in the technical aspects and application of current and new products in Therapy area.
• Affinity for educating others.
• Demonstrated ability to simplify and explain complex topics effectively and experience developing others.
• Excellent computer and software skills (experience with Microsoft Office or Adobe Creative Cloud required) in graphics, word-processing, databases, authoring programs, etc., to develop presentation materials.
• Excellent presentation and interpersonal skills.
• Excellent technical aptitude.
• Ingenuity and willingness to develop creative solutions to complex problems within defined constraints.
• Ability to work in a highly matrixed and geographically diverse business environment.
• Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
• Ability to leverage and/or engage others to accomplish projects.
• Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
• Multitasks, prioritizes and meets deadlines in timely manner.
• Strong organizational and follow‑up skills, as well as attention to detail.

The base pay for this position is$86,700.00 - $173,300.00 In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Marketing Support

DIVISION:

EP Electrophysiology

LOCATION:

United States of America : Remote

WORK SHIFT:

Standard

TRAVEL:

Yes, 50 % of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: is the Law link - Espanol: