National Leaves Clinical Specialist - Northeast

Stryker; New Jersey; Hybrid; USD 83,000 - 133,000; Full time

Job summary

Stryker Corporation is seeking a National Leaves Clinical Specialist to support robotic and manual joint replacement procedures across multiple territories. You will coordinate with the JR/MPS team and use RepSuite for scan and schedule management. Travel nationwide and deploy with a flexible schedule as needed.

Required MAKO certification and a 4-year degree; 3+ years in a relevant role. You will train with local JR teams, ensure regulatory compliance, and build strong provider relationships to

Qualifications

• 4-year degree or equivalent required; MAKO certification required.
• Minimum 3 years of relevant work experience; 4+ years preferred.
• Strong knowledge of orthopedic surgery and MAKO robotic applications.

Responsibilities

• Provide clinical expertise in MAKO robotic applications.
• Serve as a clinical resource; train and support healthcare professionals.
• Deliver comprehensive customer experience for surgeons, nurses and staff during deployment.
• Ensure teams are proficient with MAKO technology and program resources.
• Act as a point of contact for clinical inquiries, troubleshooting, and technical support.
• Build and maintain relationships with healthcare providers and hospital staff.

Skills

MAKO robotics

Joint replacement implants

Clinical training

Education

Bachelor's degree or equivalent

Tools

MAKO software

Job description

Work Flexibility

Field-based Due to the nature of this role and travel requirements associated with this role, we will accept candidates from the 48 continental United States.

Job Summary

As a National Leaves Clinical specialist, you will work directly with a JR/MPS team to support robotic and manual joint replacement procedures. You will be required to work within RepSuite for scan and schedule management in multiple territories across the country for employee leave of absence and when otherwise needed by the business. The NLCS will directly report to the Senior Manager, LEAP but indirectly work alongside local Mako Manager, JR Sales Manager, and GM. When not deployed the NLCS will assist and train with local JR team and execute all necessary clinical functions with that team. Field assignments can be a short as two week and as long as 3 months or more.

Essential Duties & Responsibilities

• Clinical Expertise in robotic applications
• Develop and maintain expert-level knowledge of Mako robotic systems, their functionalities, and clinical applications.
• Develop and maintain expert-level knowledge of manual joint replacement instrumentation and implants.
• Serve as a clinical resource to healthcare professionals, offering insights, training, and support.
• Deliver comprehensive customer experience tailored to surgeons, nurses, and other clinical staff during the deployment.
• Ensure that healthcare teams are proficient in MAKO technology, understand clinical benefits and have access to program resources.
• Be a point of contact for clinical inquiries, troubleshooting, and technical support related to Mako and manual instrumentation and implants.
• Build and maintain strong relationships with healthcare providers and hospital staff, internal team members and potential new customers.
• Understand customer needs and concerns and serve as their advocate within Stryker.
• Ensure that all clinical practices related to Mako robotics + manual joint replacement procedures comply with regulatory requirements and internal quality standards.
• Assist in maintaining product integrity and safety.

Detail Oriented Problem Solver

Education and Special Training Required

4-year degree or equivalent required. MAKO certification required.

Qualifications

Minimum 3 years of relevant work experience required. 4+ years’ work experience preferred. Minimum of 2 year of experience with MAKO robotic applications and joint replacement manual instruments and implants. Strong knowledge of orthopedic surgery and robotic- assisted surgical technology and applications is required. Excellent interpersonal skills and persuasive communication skills. Ability to train and empower others with responsibilities during deployment. Ability to handle routine travel, often on short notice, for months at time. Problem-solving skills and the ability to make informed decisions under pressure.

United States of America Pay Ranges

United States of America Pay Ranges: $83,400 - $133,100 USD Annual Travel Percentage: 90%

Equal Employment Opportunity

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Company Information

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role. Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces!

Work Flexibility Details

Work Flexibility Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location. Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based. Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category. Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.

For more information, visit: www.stryker.com