National Leasing Agent

Brandywine Homes USA LLC.; Tampa (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in the real estate sector seeks a National Leasing Agent to enhance leasing performance across various properties. This full-time role involves marketing properties, managing leads, and ensuring a smooth onboarding experience for residents. The ideal candidate will have strong communication skills, a high school diploma, and be willing to obtain additional real estate licenses. Experience with Yardi Voyager and Rently is a plus. Weekend availability and travel may be required.

Qualifications

• Willingness to obtain other real estate licenses as requested.
• Strong communication skills with the ability to work effectively in a remote team environment.

Responsibilities

• Drive leasing performance across assigned markets and properties.
• Promote upcoming properties and respond to inquiries in a timely manner.
• Coordinate all stages of the leasing process from lead generation to lease signing.

Skills

Communication

Collaboration

Market Analysis

Education

High school diploma or equivalent

Tools

Yardi Voyager

Rently

Job description

The National Leasing Agent is responsible for driving leasing performance across assigned markets, communities, and properties. This role is critical to ensuring the efficient lease-up of new developments in the national portfolio. The agent is accountable for meeting key performance indicators (KPIs), including occupancy targets, net operating income (NOI) goals, and overall leasing objectives.

In jurisdictions where the agent is not licensed, they are expected to use sound judgment and defer any licensed leasing activities to appropriately credentialed personnel, in compliance with all applicable laws and regulations.

Essential Duties and Responsibilities

Property Marketing: Promote upcoming properties at least two weeks prior to their anticipated completion date.

Lead Management: Respond to all inquiries and information requests in a timely and professional manner.

Lead Nurturing: Maintain consistent communication with leads through phone calls, texts, and email campaigns to maximize conversion.

Application Processing: Collaborate with the coordination team to process applications and generate leases for assigned properties.

Workflow Coordination: Effectively manage workload and timelines in partnership with the assigned coordinator to ensure efficiency and accuracy.

Resident Experience: Set clear expectations with applicants and future residents, ensuring a smooth onboarding and move-in experience.

Issue Escalation: Proactively alert company leadership to issues or concerns of significance and ensure timely escalation and resolution.

Underwriting Support: Participate in the underwriting of new assets by conducting market research, preparing comparative market analyses (CMAs), and supporting assumption development.

Team Leadership: Guide and share best practices with on-site leasing agents and third-party leasing teams to promote consistency and excellence.

Market Analysis: Analyze leasing trends, rental comps, and economic indicators such as infrastructure, employment, and education to assess asset positioning and investment viability.

Process Facilitation: Coordinate all stages of the leasing process—from lead generation to lease signing and move-in—ensuring seamless transitions and stakeholder alignment.

Marketing Strategy: Assist in the development and execution of marketing plans for new build-for-rent (BFR) communities.

This summary does not encompass all job duties. Additional responsibilities may be assigned by the employee’s manager as needed to support business objectives.

Education and Experience Requirements

High school diploma or equivalent required.

Willingness to obtain other real estate licenses as requested.

Yardi Voyager experience is a plus.

Rently experience is a plus.

Familiarity with local housing ordinances and eviction processes.

In-depth understanding of fair housing laws.

Strong communication skills with the ability to work effectively in a remote team environment.

Intermediate proficiency in computer applications, with a willingness to learn new software systems.

Solid knowledge of rental property management standards and best operational practices.

Highly collaborative and team oriented.

Excellent verbal and written communication skills.

Working Conditions

Duties may be performed indoors and outdoors, in varying weather conditions.

Must be able to sit or stand for extended periods, climb stairs multiple times daily, and lift up to 30 lbs.

Weekend availability is required.

Travel to designated markets may be necessary.

A designated home office space is required.

Schedule

This is a full-time position: Monday-Friday and alternating Saturday coverage with teammates.