National Field Case Manager - Child Protection & Safety

Distro; Austin (TX); On-site; USD 50,000 - 66,000; Full time

Job summary

Distro is seeking a Child Protection Case Manager to conduct nationwide wellness visits, document findings, and support safety investigations. This field-based role requires travel, independent work, compassion, and strict adherence to protocols throughout sensitive cases.

You will verify information, complete reports, coordinate with authorities when needed, and maintain confidentiality while supporting investigations into abuse or neglect.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work in emotionally sensitive situations.
• Excellent documentation and report-writing abilities.
• Strong judgment and decision-making skills.
• Valid driver’s license and ability to travel as required.

Responsibilities

• Conduct child wellness checks and sponsor interviews.
• Verify addresses and residency information.
• Complete detailed reports and documentation.
• Identify and report concerns related to abuse, neglect, trafficking, or other safety risks.
• Follow established protocols and quality standards.
• Support investigations involving vulnerable children and families.
• Coordinate with local authorities or emergency services when immediate safety concerns are identified.
• Maintain confidentiality and handle sensitive information appropriately.
• Travel extensively across the United States as assigned.

Skills

Communication

Interpersonal skills

Documentation

Judgment and decision-making

Travel readiness

Job description

Distro is seeking a Child Protection Case Manager to conduct nationwide wellness visits, document findings, and support safety investigations. This field-based role requires travel, independent work, compassion, and strict adherence to protocols throughout sensitive cases.

You will verify information, complete reports, coordinate with authorities when needed, and maintain confidentiality while supporting investigations into abuse or neglect.