National Facilities Operations Coordinator

Gopuff; Florida; On-site; USD 60,000 - 75,000; Full time

Job summary

Gopuff is seeking a Facilities Coordinator in the United States to administer the Facilities team’s systems, manage work orders in the Fexa CMMS, and extract lease information for the department database. You will support Facilities Managers on special projects and coordinate with landlords and contractors across sites nationwide.

The ideal candidate is detail-oriented, highly organized, and capable of multitasking.

Qualifications

• Experience using CMMS (Fexa) and managing work orders.
• Detail-oriented, highly organized, multitasking能力.

Responsibilities

• Input new sites into the CMMS (Fexa) as sites open and audit data.
• Review Lease Agreements and extract landlord/tenant repair responsibilities.
• Communicate with Landlords for site-specific information and schedules.
• Manage waste removal issues and update schedules in the database.
• Receive, track and close repair/purchase requests in Fexa.
• Obtain competitive bids and hire contractors/vendors for repairs.
• Push contractors to meet timelines and monitor progress.
• Inspect sites to audit conditions and verify vendor performance.
• Maintain budget vs. actual costs for each job or purchase.
• Communicate upcoming repairs to GMs and field teams.
• Assist in implementing Preventative Maintenance programs.

Skills

Travel flexibility

Construction knowledge

Commercial leases experience

Communication skills

Vendor management

Emergency response

Customer service

2+ years experience

Night/weekend shifts availability

Tools

Fexa CMMS

Job description

Gopuff’s Facilities Coordinator is responsible for maintaining all the Facilities team’s systems and records. This includes updating the CMMS (Fexa), extracting pertinent information from the Lease Agreements and adding to the department database. They will ensure the team has all the information needed to handle repair and maintenance needs as quickly as possible. They will assist the Facilities Managers on special projects and initiatives. The ideal candidate is detail oriented, highly organized and has the ability to multitask.

Gopuff's Facilities Coordinator is responsible for managing repair and maintenance requests from existing warehouse field teams through the entire work order life cycle; from troubleshooting with the GMs to ensure contractors receive payment. You will ensure we are obtaining competitive bids from contractors and driving cost savings with every project or purchase. You will assist the Facilities Managers on special projects. You are knowledgeable about basic construction and troubleshooting and are also able to provide excellent customer service to our field teams.

What We Offer

• Medical/Dental/Vision Insurance
• 401(k) Retirement Savings Plan
• HSA or FSA eligibility
• Long and Short-Term Disability Insurance
• Fitness Reimbursement Program
• 25% employee discount & FAM Membership
• Flexible PTO
• Group Life Insurance
• EAP through AllOne Health (formerly Carebridge)

Responsibilities

• Input all new sites into the CMMS (Fexa) as sites are opened; periodically audit the system for accurate information

• Review Lease Agreements for new sites; extract information pertaining to Landlord repair responsibilities and Tenant repair responsibilities; record in shared database

• Communicate with Landlords to obtain site specific information as needed

• Assist team with handling waste removal issues that arise; increase frequency of pickups as requested and record new schedules in database

• Receive, manage and track repair and purchase requests from existing Gopuff warehouse field teams in Fexa ticketing system.

• Obtain competitive bids and hire contractors/vendors to complete necessary repairs.

• Push contractors/vendors to complete projects within certain timelines.

• Communicate with Landlords on repairs that fall under Landlord responsibility.

• Conduct regular site visit travel to Micro-Fulfillment Centers (MFCs) nationally to audit facility conditions, inspect ongoing/completed repairs, verify vendor performance quality, and build relationships with field leadership.

• Maintain and track budget vs. actual costs for each job or purchase.

• Communicate with General Managers and field teams on upcoming repairs and projects.

• Help implement Preventative Maintenance programs including pest control, HVAC, refrigeration, fire safety.

• Work in collaboration with other departments to help achieve our goals.

Skills

• Ability and willingness to travel 2–5 days per month (including overnight travel via plane/car) to visit assigned MFC sites across the country.

• Basic knowledge of construction, electrical, plumbing, HVAC, and refrigeration preferred

• Experience with commercial leases preferred

• Strong communication and organization skills

• Experience managing consultants and 3rd party property management vendors

• Handle emergency situations quickly to minimize business changes in the field

• Strong customer service and vendor relationship building skills

• 2+ years of relevant experience preferred

• Willing to work nights and weekend shifts

Compensation

• Gopuff pays employees based on market pricing and pay may vary depending on your location. The salary range below reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and market conditions. These ranges may be modified in the future. Exceptions may be made for exceptional individuals. For additional information on this role’s compensation package, please reach out to the designated recruiter for this role.
• This role is eligible for a discretionary annual cash bonus and participation in Gopuff’s equity incentive plan.
• Base Salary Range: $60,000 - $85,000

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

#LI-GOPUFF

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.