National Business Director

Syneos Health; Boston (MA); On-site; USD 245,000 - 255,000; Full time

Benefits offered by this job

Health benefits (Medical, Dental, and

Company 401k with matching

Flexible PTO

Paid sick time

Company car or car allowance

Bonus/commission eligibility

Job summary

Syneos Health, Inc. in Boston, MA is seeking a National Business Director to build and lead a high-performing field organization and oversee all commercial field activities for a rare disease product launch.

You will drive strategic and tactical plans, ensure compliant execution, and collaborate with Training, Marketing, Market Access, and Sales Operations to deliver launch success. The role requires extensive pharma leadership and cross-functional influence with up to 50% travel.

Qualifications

• Minimum 10 years of pharmaceutical sales experience.
• At least 5 years in 2nd line or national pharmaceutical sales management.
• Experience with product launches and building high-performance teams.

Responsibilities

• Lead their team in deriving, validating, and leveraging customer and account insights to meet key account objectives.
• Lead cross-functional account planning for successful launch execution.
• Understand markets, healthcare issues/trends, and engage key customers within hospitals/IDNs to establish credibility.
• Develop and pull through strategic account plans with the team.
• Cultivate relationships with key influencers including executives within accounts.
• Hire, develop, train, coach, and retain talent to meet evolving customer needs.
• Develop and present clinical, pharmacoeconomic, and business presentations to customers.
• Review product performance at regional/local levels and communicate results to stakeholders.
• Coordinate with internal partners (HR, CRM, Compliance, Finance) for program success.

Skills

Pharma sales

Sales leadership

Account management

Strategic planning

Team building

Travel ability

Job description

Updated: October 1, 2026
Location: Boston, MA, United States
Job ID:18444-OTHLOC-CTUvYfw0

The role will be accountable for building, leading, and managing a high performing field-based team and overseeing all commercial field activities. The National Business Director will have direct responsibilities for driving strategic and tactical plans and directing the execution of those plans to meet and exceed performance goals for a rare disease product launch. All strategies and tactical plans are executed in full compliance with all applicable laws and regulations when representing product(s) to healthcare providers. This individual will work with field-based and home-office teams including, but not limited to Training, Marketing, Market Access and Sales Operations to drive the commercial strategy and overall performance of the assigned brand.

The National Business Director is expected to build a high-performance field organization while fostering a culture of accountability, collaboration, and a sense of urgency towards the achievement of desired launch goals. The ideal candidate will have expert knowledge of all market trends and business dynamics.

Responsibilities will include but not limited to:

• Lead their team in deriving, validating, and leveraging customer and account insights on a regular basis. Work with team to develop solutions that best address those needs while facilitating involvement of the necessary business personnel inclusive of support, service, and resource management in order to meet key account performance objectives
• Lead cross-functional account planning for successful execution of launch strategy
• Responsible for gaining and applying a deep understating of relevant markets, business models, strategic priorities, future direction, financial drivers and leadership profiles of key customers within Hospital Systems and IDNs. This includes understanding and engaging in key local and national, health care issues/strategies, customer issues/trends, pathway and quality trends and best practices to establish credibility beyond product and therapeutic areas.
• Take an active leadership role with team to ensure the development and pull through of Strategic Account plans.
• Cultivate effective relationships with Key influencers to possibly include, C-Suite and administrative roles within an account (not limited to CEO, CFO, CMO, Pharmacy Director, Medical Director, Case Management, Dir. of Quality, Industry Relations, Technology Dir, etc.).
• Hire, develop, train, coach, assess, motivate and retain talent to meet the evolving needs of customers and drive business results
• Develop and present in conjunction with the team sound clinical, pharmaco-economic and business presentations to appropriate customers based on mutual needs/benefits.
• Review and analyze product performance at the regional & local level and communicate account performance broadly with key internal stakeholders.
• Point-Lead for ALL internal Partners, Including but not limited to: Incentive Compensation Design/Implementation, HR, CRM Platform, Compliance, Finance.

Requirements

• Minimum 10 years of pharmaceutical sales experience with at least 5 years of 2nd line or national pharmaceutical sales management experience with demonstrated success in product launches and building nimble, high-performance sales teams
• Direct experience working with institutional key accounts, key opinion leaders, and/or executive-level customers of high influence in large practices, hospitals, and community networks
• Demonstrated success working in a small to mid-size biotech company, reflecting an entrepreneurial culture and innovative mindset.
• Demonstrated track record of success, leading teams, and developing talent.
• Prior home-office experience in Marketing, Sales Operations, Training, and/or Market Access preferred
• Strong organizational skills to maintain a high level of productivity and priority-setting in order to deliver on organizational goals
• Proven ability to think strategically and work with a high level of integrity
• A highly effective collaborator who understands the importance of team collaboration with all company stakeholders
• Establish and maintain effective clinical acumen to facilitate rapport with KOLs, community HCPs, institutional/IDN leadership.
• Product marketing, specialty pharmacy and payer experience is a plus
• Ability to travel up to 50% domestic
• Able to meet credentialing requirements for access to academic institutions, medical facilities, and organizations that are in the assigned territory. These may include, but are not limited to, background checks, drug screens, and proof of immunization and/or vaccinations. Failure to meet all requirements may prevent an employee from performing all essential job responsibilities.

Why Syneos Health?

Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you’re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

The annual base salary for this position ranges from $245,000-$255,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role.

• a competitive compensation package
• Health benefits to include Medical, Dental and Vision
• Company match 401k
• flexible paid time off (PTO) and sick time
• Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work.
• In addition, some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and / or individual performance.

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization builtto accelerate customer success. We translate unique clinical, medical affairs and commercialinsights into outcomes to address modern market realities. To learn more visit syneoshealth.com .

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against.

If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: [emailprotected] One of our staff members willwork with you to provide alternate means to submit your application.