National Accounts Manager (remote)

Weyerhaeuser; Lawrenceville (GA); Remote; USD 119,000 - 179,000; Full time

Benefits offered by this job

Annual incentive program

401k with company match

Paid vacation time

11 holidays per year

Parental leave

Comprehensive health benefits

Job summary

Weyerhaeuser seeks a senior Strategic Account professional to interface with national builders, building materials dealers, and home improvement warehouses. This role travels 40-50% and serves as the primary Weyerhaeuser contact for enterprise customers, coordinating executive discussions on joint business strategies and opportunities.

Responsibilities include relationship leadership, account performance analysis, contract negotiations, and cross-functional collaboration with Marketing and WP

Qualifications

• HS/GED and 10+ years directly related experience OR 4-year degree and 6+ in a wood products or building materials customer facing position

Responsibilities

• Develops and maintains strong relationships with customers and executives at the corporate level.
• Forecasts and tracks key account metrics and communicates results to stakeholders.
• Leads negotiations, analysis, and communications around proposals.
• Proactively identifies opportunities to apply WY solutions to customer needs.
• Supports execution of strategies with sales and marketing teams.
• Acts as single point of contact, resolving customer requests quickly.
• Negotiates with partners and resolves conflicts across programs and contracts.
• Maintains deep knowledge of wood product end uses and market dynamics.

Skills

Relationship building

Negotiation

Executive communication

Strategic account management

Market knowledge

Education

HS/GED and 10+ years experience

4-year degree + 6+ years in related field

Job description

Key member of the Strategic Account team that drives value creation by identifying strengths and competitive advantages and incorporating them into marketing strategy and customer service initiatives. Serves as the key Weyerhaeuser interface with national builder, building materials dealer, and home improvement warehouse customers. Liaison between Weyerhaeuser and its enterprise customers. Typically responsible for the largest national customers. Acts as a conduit for executive level discussions regarding joint business strategies, opportunities, solutions, and pertinent issues beyond day-to-day business. This role requires ability to travel 40-50% of the time.

Accountabilities:

• Develops and maintains strong relationships with customers, connecting with key business executives and stakeholders internally and externally. Leads discussions at the corporate level and work in a dynamic consultative sales environment based on trust, integrity, continuous learning, and teamwork

• Provides leadership and insight/intelligence into account performance across the Wood Products businesses. Forecasts and tracks key account metrics and clearly communicates results and progress to internal and external stakeholders.

• Collaboratively develops business proposals and contracts. Leads negotiations, analysis, and communications around proposals.

• Proactively searches for opportunities to use WY solutions to benefit customers, while achieving business goals. Partners with the Strategic Marketing and WP Sales teams to define industry, geographic and customer segment goals, targets, and opportunities.

• Collaborates with sales leaders to support successful implementation of their strategies. Facilitates and supports in-market activities related to customer accounts.

• Single point of contact, resolving customer requests and issues quickly by escalating problems to key internal decision makers.

• Proven negotiator with the ability to negotiate and resolve conflicts, including internal conflict resolution and external negotiations in multiple areas, e.g. program negotiation, customer conflict, Partner agreements, OSB, EWP and contracts.
• Advanced level knowledge of wood product end uses, manufacturing, market dynamics and product supply channels
• Proven ability to successfully form and maintain strong relationships at all levels, with an emphasis at the executive level while supporting (without undermining) product sales relationships. Able to leverage contacts to create opportunities and maintain relationships for the business.
• Strong knowledge of the market and direct involvement with key stakeholders in the channel. Excels at facilitating and fostering honest and candid input from stakeholders. Gathers/reviews all input, creates, and provides clear direction to the team to maximize results through the channel. Flexible and able to adapt plan(s) as required.

• Strong economic and financial acumen. Evaluates product and service offering for profitability and find the right balance of costs vs return in order to maximize return-on-investment for WY through the cycle.

• Excellent professional communication skills (verbal, written and presentation)

Education and Experience

• HS/GED and 10+ years directly related experience OR 4-year degree and 6+ in a wood products or building materials (or closely related industry) customer facing position

About Weyerhaeuser

We sustainably manage forests and manufacture products that make the world a better place. We're serious about safety, driven to achieve excellence, and proud of what we do. With multiple business lines in locations across North America, we offer a range of exciting career opportunities for smart, talented people who are passionate about making a difference.
We know you have a choice in your career. We want you to choose us.

What We Offer

Compensation

This role is eligible for our annual merit-increase program, and we are targeting a salary range of $119,088-$178,774 based on your level of skills, qualifications and experience. You will also be eligible for our Annual Incentive Program, which offers a cash bonus targeting 20% of base pay. Potential plan funding may range from zero to two times that target.

Benefits

When you join our team, you and your dependents will be offered coverage under our comprehensive employee benefits plan, which includes medical, dental, vision, short and long-term disability, and life insurance. We offer a pre-tax Health Savings Account option which includes a company contribution. Other benefit options are also available such as voluntary Long-Term Care and Employee Assistance Programs. We also support personal volunteerism, sponsor a host of diversity networks, promote mentoring, and provide training and development opportunities to help you chart your path to a fulfilling career.

Retirement

Employees are able to enroll in our company’s 401k plan, which includes a paid company match in addition to our annual contribution equal to 5% of your base salary.

Paid Time Off or Vacation

We provide eligible employees who are scheduled to work 25 hours or more per week with 3-weeks of paid vacation to use during your first year of employment. In addition, after being employed for six months, eligible employees begin to accrue vacation for future use. We also recognize eleven paid holidays per year, providing a total of 88 holiday hours and paid parental leave for all full-time employees.

Weyerhaeuser is an equal opportunity employer. Inclusion is one of our five core values and we strive to maintain a culture where all our people feel a sense of belonging, opportunity and shared purpose. We are committed to recruiting a diverse workforce and supporting an equitable and inclusive environment that inspires people of all backgrounds to join, stay and thrive with our team.

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