NATIONAL ACCOUNTS MANAGER - HOME DEPOT

Mohawk Industries; Smyrna (GA); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Company 401k match

Employee purchase discount

Tuition reimbursement

Job summary

Dal-Tile, the nation’s leading tile and stone manufacturer, is seeking a National Account Manager for The Home Depot. Based in the Smyrna, GA area, you will build strong customer relationships, manage cross-functional teams, and drive revenue growth across Wall Tile, Mosaics, Deco Wall, and online channels.

You will analyze POS and market trends, lead assortment strategy, and develop account plans to meet revenue objectives while coordinating with Planning, Marketing, Product, and Customer

Qualifications

• Bachelor’s degree or equivalent education/experience.
• 4–6 years of relevant experience.
• 2+ years in account management or field sales preferred.
• Experience with large retail accounts is a plus.

Responsibilities

• Serve as National Account Manager for The Home Depot, building relationships with merchants and cross-functional teams to drive sales and satisfaction.
• Analyze POS, inventory, assortment, and market trends to identify growth opportunities and translate results into actionable recommendations across Wall Tile, Mosaics, Deco Wall, White Wall, and online channels.
• Lead assortment strategy, line reviews, resets, and SKU productivity; identify underperforming items and support new product launches.
• Develop and execute Home Depot account plans and growth strategies to reach revenue objectives.
• Manage inventory and supply-chain execution for the account; monitor in-stocks and upcoming expansions with planning teams.
• Collaborate with Planning, Marketing, Product, Operations, and Customer Service to align programs with timelines and expectations.
• Conduct in-person and virtual meetings and presentations with Home Depot stakeholders.
• Provide updates and analysis to senior leadership on performance, opportunities, risks, and recommended actions.
• Make informed decisions based on Home Depot dynamics and market trends; identify opportunities for improved performance.
• Operate as a collaborative team player across the account team and broader organization; participate in customer meetings as required.
• Work from the Smyrna, Georgia office as part of the Home Depot account team.
• Perform other duties to support the account and business objectives.

Skills

Negotiation

Communication

Organizational skills

Presentation skills

Multitasking

Integrity

Microsoft Office

Team player

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Job description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work.

The Home Depot National Accounts Manager is a high performing team contributor that serves as a primary point of contact for the Wall Tile and Mosaic portion of the business. This role will be responsible for developing and maintaining relationships with the category merchant(s), IPR, online teams and internal Daltile partners, driving revenue growth, and ensuring overall client satisfaction.

LOCATION: 5000 Highlands Pkwy, Suite 280 Smyrna, GA 30082

• This role does NOT provide current or future sponsorship assistance
• Please note that we will NOT provide relocation assistance (Candidates are expected to relocate on own 3 weeks from time of offer acceptance)
• Employees are required to report in office 4 days a week / 7834 CF Hawn Freeway | Dallas, Texas 75217 (NO NEGOTIATION)
• This is a direct hire role; We are NOT open to employing through contractor or agency

Duties And Responsibilities Of The Position

• Serve as a National Account Manager supporting The Home Depot, building strong customer relationships and partnering with Home Depot merchants and cross-functional teams to drive sales, operational execution, and long-term account growth.
• Analyze POS, inventory, assortment, competitive performance, and market trends to identify growth opportunities and translate weekly and YTD results into clear, actionable recommendations across Wall Tile, Mosaics, Deco Wall, White Wall, and online channels.
• Lead assortment strategy, line reviews, resets, and SKU productivity, identifying underperforming items, recommending replacements, evaluating expansion opportunities, and supporting new product launches and buybacks from recommendation through execution.
• Develop and execute Home Depot account plans and growth strategies that support revenue objectives, strengthen the company's position with the customer, and identify new business, merchandising, and operational opportunities.
• Manage inventory and supply-chain execution for the account, proactively monitoring in-stocks, order activity, upcoming expansions, and project requirements while partnering with Home Depot and internal planning teams to address risks and improve visibility to future demand.
• Partner closely with Planning, Marketing, Product, Operations, Customer Service, and other internal teams to execute Home Depot programs and ensure inventory, samples, displays, product, POP, and supporting materials align with customer timelines and expectations.
• Conduct in-person and virtual customer meetings and sales presentations, presenting recommendations, programs, pricing, business opportunities, and account performance to Home Depot stakeholders.
• Provide regular updates and high-quality analysis to senior leadership on Home Depot performance, key opportunities, risks, market dynamics, and recommended actions to support short- and long-term account strategy.
• Make informed business decisions based on a strong understanding of The Home Depot, company objectives, competitive activity, industry practices, and market trends, continuously identifying opportunities to improve performance and execution.
• Operate as a collaborative team player, communicating effectively across the Home Depot account team and broader organization, sharing information, supporting team priorities, and contributing to the overall success of the account.
• Work collaboratively from the Smyrna, Georgia office as part of the Home Depot account team, with the ability to participate in in-person customer meetings, internal meetings, and other business activities as required.
• Perform other duties and responsibilities as needed to support The Home Depot account and broader business objectives.

Required Experience And Education

• Bachelor’s degree in a related field or equivalent education and/or experience.
• 4-6 years’ relevant experience or equivalent education and/or experience.
• 2+ years of experience in account management or field sales preferred.

Competencies

• Requires in-depth conceptual and practical knowledge in own job discipline.
• Strong negotiation and contract management skills.
• Excellent communication, problem solving, and organizational skills.
• Strong presentation skills
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient using Microsoft Office Suite products.
• Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
• High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

Other Pertinent Job Information

• The ability to lift 50 pounds regularly.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.