National Accounts Manager – Coffee & Foodservice (Hybrid)

Lavazza North America Inc; Williamstown (NJ); Hybrid; USD 110,000 - 120,000; Full time

Benefits offered by this job

Hybrid work

Tuition reimbursement

Summer Fridays

Free coffee

Employee assistance

Dress code casual

Job summary

Lavazza North America Inc. is seeking a National Account Manager to manage strategic national accounts within the Foodservice channel. You will drive profitable growth, build an active pipeline, and develop programs integrating product lines, branding, and equipment services.

The role involves up to 50% travel, a base salary of $110,000–$120,000 with a 20% annual incentive, and a hybrid work schedule. A Bachelor’s degree and 6+ years in beverage/foodservice sales are preferred.

Qualifications

• Experience managing strategic national or multi-unit accounts.
• Experience negotiating customer agreements and pricing programs.
• Ability to analyze profit, margins, ROI and customer economics.
• Experience leading multi-team launches and cross-functional projects.
• Ability to build stakeholder alignment across customers and partners.
• Knowledge of Foodservice distribution models and coffee/beverage industry.
• Proficiency in CRM and remote work tools.

Responsibilities

• Manage and grow a portfolio of national accounts, protecting existing business and delivering profitable growth.
• Build pipeline of national account prospects across hospitality, travel, cruise line, and other multi-unit Foodservice operators.
• Develop customer programs integrating product mix, branding, equipment, service, pricing and rollout.
• Lead commercial negotiations for customer agreements, pricing changes and renewals.
• Prepare business cases evaluating volume, margin, costs, and ROI.
• Coordinate launches and expansions with cross-functional teams to ensure execution.
• Partner with technical services, distributors, and service providers on programs and delivery.
• Monitor account performance, risks, and forecasts in the CRM system.
• Represent Lavazza at meetings, reviews, and industry events.

Skills

Strategic account management

Negotiation

Sales strategy

Cross-functional collaboration

Relationship building

Communication

Education

Bachelor’s degree in Business/Marketing/Hospitality or related field

Tools

CRM

Microsoft Office

Collaboration tools

Job description

Lavazza North America Inc. is seeking a National Account Manager to manage strategic national accounts within the Foodservice channel. You will drive profitable growth, build an active pipeline, and develop programs integrating product lines, branding, and equipment services.

The role involves up to 50% travel, a base salary of $110,000–$120,000 with a 20% annual incentive, and a hybrid work schedule. A Bachelor’s degree and 6+ years in beverage/foodservice sales are preferred.