National Account Tech Director: Data & AI Leader

Compass Group, North America; Sunnyvale (CA); On-site; USD 150,000 - 185,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Paid Time Off

Flexible Spending Accounts

Job summary

Bon Appetit is seeking a Director of Technology to lead the national account’s technology strategy, data infrastructure, and analytics. The role partners with Culinary, Operations, and Finance to design, build, and scale systems powering service delivery, benchmarking, and business intelligence across cafe operations, MKs, and events.

The ideal candidate blends hands-on development with enterprise architecture, modern languages, and AI/ML tooling, delivering executive-ready dashboards and KPI

Qualifications

• 7+ years of experience in technology leadership, systems architecture, data platforms, or digital transformation.
• Hands-on experience designing and implementing enterprise technology solutions across multiple systems and service lines.
• Strong proficiency in Python, SQL, PowerShell, JavaScript/TypeScript; experience with APIs, integrations, workflow automation, and cloud platforms.
• Advanced expertise with Microsoft 365, Power BI, Power Automate, SharePoint, Teams, and Azure.
• Strong understanding of cybersecurity, data governance, and enterprise technology standards.
• Experience building and maintaining KPI frameworks, dashboards, and benchmarking tools across multi-site environments.
• Experience integrating multi-platform operational systems (POS, catering platforms, MKS).
• Proven ability to lead cross-functional projects with operations, finance, and non-technical partners.
• Excellent communication and stakeholder management skills; ability to translate technical concepts for culinary, operational, and executive audiences.

Responsibilities

• Develop and execute the hospitality technology roadmap aligned with business objectives.
• Own systems architecture, integrations, data flows, reporting platforms, and AI solutions.
• Establish technology standards, governance, security requirements, and lifecycle management.
• Evaluate and recommend technologies that improve operational efficiency and guest experience.
• Write, review, and oversee production-quality code using languages like Python, SQL, JS/TS; manage APIs and data pipelines.
• Design and maintain KPI frameworks, dashboards, and benchmarking tools across service lines.

Skills

Leadership

Stakeholder management

Technical leadership

Communication

Data storytelling

Strategic thinking

Cross-functional collaboration

AI & ML familiarity

Tools

Python

SQL

PowerShell

JavaScript/TypeScript

Azure

Power Platform

Smartsheet

Job description

Bon Appetit is seeking a Director of Technology to lead the national account’s technology strategy, data infrastructure, and analytics. The role partners with Culinary, Operations, and Finance to design, build, and scale systems powering service delivery, benchmarking, and business intelligence across cafe operations, MKs, and events.

The ideal candidate blends hands-on development with enterprise architecture, modern languages, and AI/ML tooling, delivering executive-ready dashboards and KPI