National Account Manager, Employee Benefits

Voya Financial; Chicago (IL); On-site; USD 111,000 - 166,000; Full time

Job summary

An established industry player is seeking a National Account Manager for Employee Benefits. This role involves proactive client management, strategic marketing, and collaboration with operational leaders to enhance service delivery. The ideal candidate will possess strong relationship-building skills and a consultative approach, ensuring clients receive tailored solutions. With extensive travel expected, this position offers a dynamic work environment where you can make a significant impact. Join a team that values diversity and is committed to supporting communities in achieving a better financial future.

Benefits

Health, dental, and vision insurance

401(k) with company match

Retirement plan

Tuition reimbursement

Paid time off

Volunteer time off

Qualifications

• Experience in Employee Benefits or National Accounts is essential.
• Strong strategic and consultative approach required.

Responsibilities

• Develop marketing strategies aligned with client needs.
• Lead meetings and build strong client partnerships.
• Analyze claims trends and communicate insights.

Skills

Employee Benefits

Client Management

Strategic Thinking

Communication Skills

Relationship Building

Influence and Persuasion

Job description

National Account Manager, Employee Benefits

Join to apply for the National Account Manager, Employee Benefits role at Voya Financial.

About Voya Financial

Voya is committed to creating a diverse and inclusive environment where differences are valued and employees are encouraged to bring their whole selves to work. We believe in providing opportunities for everyone and supporting communities in reaching a better financial future. Our culture is built on boldness, purpose, and action.

Position Overview

The Employee Benefits National Account Manager is responsible for proactive customer management, education, development, profitable growth, and retention of assigned National Account clients.

Key Responsibilities

• Develop and deliver marketing and enrollment strategies aligned with client needs and Voya’s capabilities.
• Lead meetings and create strategic content for clients and stakeholders.
• Build strong partnerships with clients, acting as an extension of their team.
• Analyze claims trends and communicate insights to employers and brokers.
• Collaborate with operational leaders to resolve issues and implement best practices.
• Support the development of the national account service model and value proposition.
• Advise brokers and clients on plan updates and best practices.
• Prepare and deliver presentations for service model initiatives.
• Participate actively in renewal negotiations and client meetings.
• Mentor colleagues and foster team development.
• Identify opportunities for new business and increased participation.
• Demonstrate Voya’s value through effective storytelling and client engagement.
• Execute business strategies aligned with organizational goals and client needs.
• Maintain active engagement with brokers and market partners to stay informed on trends.

Required Experience & Skills

• Experience in Employee Benefits, National Accounts, or similar client management roles.
• Strong strategic, consultative, and proactive approach.
• Excellent relationship-building and communication skills across all levels.
• Ability to influence and persuade within the market.
• Strategic thinking and adaptability in a fast-paced environment.
• Confidence and enthusiasm in internal and external interactions.
• Ability to develop and articulate Voya’s value proposition.

Location & Travel

This position requires candidates to be located in Maine, Massachusetts, Connecticut, DC, New Jersey, Pennsylvania, North Carolina, or Chicago. Extensive travel within the territory is expected.

Compensation

The annual base salary range is $111,150 - $165,110 USD, with additional incentive opportunities based on performance. Actual offers will vary based on location, experience, and other factors.

Benefits

• Health, dental, vision, and life insurance
• 401(k) with company match
• Retirement plan
• Tuition reimbursement
• Paid time off and holidays
• Volunteer time off

Critical Skills

• Customer focus
• Critical thinking
• Team collaboration
• Business acumen
• Learning agility

Equal Opportunity & Accommodations

Voya is an equal opportunity employer and provides reasonable accommodations for individuals with disabilities.