National Account Coordinator - Floors

O'Reilly Auto Parts; Springfield (MO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Assistance

Job summary

O'Reilly Auto Parts is seeking a Coordinator for their national account floor care program. This role will handle scheduling, service, and invoicing for existing stores, ensuring compliance with vendor contracts and resolving any issues.

The ideal candidate possesses strong organizational skills, attention to detail, and effective communication abilities. Responsibilities include auditing invoices, tracking expenses, and coordinating services with vendors.

Qualifications

• Excellent organizational skills.
• Strong attention to detail with a high level of accuracy.
• Excellent customer service and communication skills.
• Ability to multitask.

Responsibilities

• Coordinate floor care services for stores with national account vendors.
• Resolve service issues and ensure contract compliance.
• Audit, code, and process floor care service invoices.
• Document monthly expenses in tracking spreadsheet.
• Analyze reports for contract compliance.
• Coordinate mop and mat rental services.
• Review project photos for compliance.

Skills

Organizational skills

Attention to detail

Microsoft Word

Microsoft Excel

Customer service

Communication

Multitasking

Education

2 years administrative experience

Job description

This role will be responsible for coordinating the national account floor care program schedule, service, and invoicing for all existing stores. The Coordinator will also research and resolve all scheduling, service, and/or vendor issues.

Essential Job Functions

Coordinate floor care services for existing, new, relocation, and remodel stores with national account vendors.
Resolve floor care service issues reported by the field and ensure contract compliance by each vendor.
Audit, code, and process floor care service invoices in a timely manner; ensure billing of appropriate service type and compliance of 10-day service spread; work with vendors to resolve billing discrepancies.
Document monthly expenses in floor care expense tracking spreadsheet.
Analyze reports provided by management and floor care companies to contract compliance by each vendor.
Document floor type and service information.
Coordinate mop and floor mat rental services for all stores with national account vendor.
Resolve mop and mat service issues reported by the field and ensure contract compliance by vendor.
Audit, code, and process mop and mat invoices in a timely manner; ensure billing of appropriate quantities and service frequency; work with vendor to resolve billing discrepancies.
Process mop and floor mat program changes as requested by the field.
Update expenses monthly in mop/mat expense tracking spreadsheet.
Document mop and mat service information.
Review weekly store project photos to ensure the rental mats on the sales floor aren’t wavy and the floor care is scheduled for the new areas of exposed dirty tile after the project is completed.
Coordinate periodic solicitation and review of RFPs for national account store services.
Provide backup assistance as needed for additional Store Services.
All other duties as assigned.

Skills/Education/Knowledge/Experience/Abilities

Required:

• Excellent organizational skills
• Strong attention to detail with a high level of accuracy
• Experience with Microsoft Word and Excel
• Excellent customer service and communication skills
• Ability to multitask

Desired

• 2 years administrative/office experience

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [e-mail] or call [phone] option , and provide your requested accommodation, and position details.