Named Account Manager

Mitel Networks; Washington; Hybrid; USD 165,000 - 250,000; Full time

Benefits offered by this job

affordable Medical

Dental

Vision

Life and Disability Insurance

Matching 401(k) plan

Paid time off

Job summary

Mitel is seeking a Named Account Manager to lead sales of UC and contact center solutions in the Pacific Northwest West Region. You will manage existing accounts and pursue new logo opportunities, collaborating with channel partners to drive revenue.

The role requires a proven consultative sales background, strong relationship skills, and a track record of meeting quotas. Local residency in the Pacific Northwest is preferred for on-site collaboration.

Qualifications

• Bachelor's degree preferred or equivalent experience in consultative technology sales.
• 5+ years in consultative technology sales, focused on UC and Contact Center solutions.
• Experience selling into SLED, Healthcare, Retail and Manufacturing verticals.
• Proven track record of meeting or exceeding sales targets and quotas.

Responsibilities

• Develop and maintain relationships with existing clients; be primary contact for account matters.
• Generate SLED, Healthcare, Retail and Manufacturing opportunities and manage sales through to closure.
• Collaborate with partners for prospecting within named accounts; leverage partner engagement.

Skills

Consultative selling

Relationship building

Quota attainment

Negotiation

Communication skills

CRM software

Multi-tasking

Independent worker

Cross-functional collaboration

Education

Bachelor's degree preferred

High school diploma + relevant experience

Tools

CRM software

Sales forecasting tools

Job description

Overview

We are seeking a dynamic and results-driven Named Account Manager to join our Team! The Named Account Manager, Vertical Sales is responsible for prospecting and managing a list of assigned existing accounts as well as prospecting for new logo opportunities within the region. The NAM will be responsible for selling of the company’s products through channel partners, within a geographical territory. This role will be primarily be responsible for State, Local and Education (SLED), Healthcare, Retail and Manufacturing accounts within the Pacific Northwest West Region and you must live locally to this region. The ideal candidate will possess a proven track record in consultative sales, with skills for cultivating relationships and bringing in new business opportunities.

Responsibilities

• Develop and maintain strong relationships with existing clients, serving as the primary point of contact for all account-related matters.
• Generating SLED, Healthcare, Retail and Manufacturing business opportunities and managing the sales process through to closure of the sale.
• Collaborates with partners for prospecting within named accounts, leveraging partner engagement.
• Support deal structure and pricing with business-value analysis and negotiate prices for proactive bids and proposals.
• Ensure high levels of customer satisfaction by consistently delivering value, exceeding expectations, and promptly addressing any issues or concerns that may arise.
• Excellent written and oral communication skills, selling and negotiation skills, and time management skills.
• Utilize a consultative sales approach to understand clients' needs and recommend tailored solutions that address their unique challenges.
• Collaborate with cross-functional teams to develop and implement strategic sales plans to achieve targets and drive revenue growth.
• Conduct in-depth discovery sessions with potential clients to uncover pain points and business objectives.
• Customize product presentations and demonstrations to showcase how our technology solutions can solve clients' specific problems.
• Provide timely and accurate sales forecast and reports to management, outlining performance metrics and key achievements.
• Continuously strive to exceed sales targets and contribute to the overall success of the sales team.

Requirements

• Bachelor's degree preferred; or high school diploma + relevant experience 5+ years of experience in consultative technology sales, with a focus on Unified Communications and Consultative Contact Center solutions.
• Have successfully managed a $3M+ quota.
• Must have experience selling into SLED, Healthcare, Retail and Manufacturing verticals.
• Knowledge of Cloud computing, VMware and Data Centers is a required asset.
• Knowledge or experience with competitive solutions including Ring Central, 8x8, Cisco, Avaya, Zoom, Dialpad and others a plus.
• Creative with business planning and implementing sales initiatives.
• Possesses strong Account planning skills.
• Proven track record of meeting or exceeding sales targets and quotas using a consultative approach.
• Strong negotiation and communication skills, with the ability to build rapport and influence key stakeholders.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities simultaneously.
• Proficiency in CRM software and other sales tools for pipeline management and reporting.
• Ability to work independently and as part of a collaborative team environment.

Compensation

Total Target Compensation: $165,000 - $250,000. This range includes base salary plus commission; a general description of the commission structure is available upon request. The range above is inclusive of the target incentive. Exact Compensation may vary based on skills, experience, location, market data and existing team equity.

Benefits

• affordable Medical
• Dental
• Vision
• Life and Disability Insurance
• Matching 401(k) plan
• Paid time off (holiday, vacation and sick)
• Employee Assistance Program
• Reward and Recognition Programs
• and more!

Benefits may vary based on full-time or part-time employee status.

#LI-DD1

Eligibility

At this time, we are not offering sponsorship for US work authorization for any new job applicants.

Hiring Process

To ensure our hiring process is fair, efficient, and transparent, we want to inform all applicants that we may use Artificial Intelligence (AI) technologies, including third party tools to screen resumes and match candidates to job opportunities based on their skills and experience. All applications are also reviewed by our hiring team, and final decisions are made by our hiring managers.

Privacy & Legal

Kindly review our privacy policy (Mitel Privacy Policy) for more information and to understand how to exercise any of your rights.

For more information, visit Why Mitel or follow us on LinkedIn here.

Diversity & Inclusion

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

Equal Opportunity Statement

Mitel provides equal opportunities to all applicants and employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, national origin, sexual orientation, ancestry, sex (including gender identity, pregnancy, childbirth, or related medical condition), parental status, age, religion or religious belief, creed, disability, medical condition, genetic information, marital status, citizenship status, military service, political affiliation, or any other characteristic protected by state, federal law, or local ordinance. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, demotions, transfers, compensation changes, training, career development programs, layoffs, and terminations.

Affirmative Action Plan

The Aff…

About Mitel

Mitel is a global market leader in business communications, powering more than two billion business connections with our cloud, enterprise and next-gen collaboration applications. With more than 70 million users in nearly 100 countries, Mitel is the only company that wakes up every day exclusively focused on helping customers take their communications from where they are today to where they expect them to be.