Nail Technician - Spa

129 Boardwalk 1000 LLC; Atlantic City (NJ); On-site; USD 36,000 - 58,000; Full time

Benefits offered by this job

Benefits package

Health & retirement planning

Job summary

Seminole Hard Rock Support Services in Atlantic City is seeking an experienced nail technician to provide professional nail, hand and foot treatments following spa protocols. You will align with guest service standards, promote home care products and support cost controls through proper product use.

Flexibility in scheduling, impeccable sanitation, and a data-driven approach to guest satisfaction are essential.

Qualifications

• Current state cosmetology license required.
• Minimum of 2 years’ experience, preferably in a luxury resort spa environment.

Responsibilities

• Provide consistent professional nail, hand and foot treatments per spa protocols.
• Educate guests on services, products and home care programs.
• Promote spa services, sessions and retail products.
• Maintain sanitation and sterilization standards per law and spa policies.
• Prepare work areas, restock supplies and ensure proper product usage for cost control.
• Handle guest questions and concerns professionally and ensure guest satisfaction.

Skills

Customer service

Communication

Listening

Teamwork

Computer literacy

Education

Cosmetology license

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

Provide consistent professional nail, hand and foot treatments in accordance with spa protocols and accepted certification practices.

Be flexible with your schedule, supporting the needs of the spa.

Properly care for equipment and use proper amounts of product to assist with cost controls.

Have complete knowledge and understanding of all services and products while educating and training guests in these areas.

Actively promote home care programs, meeting minimum retail sales goals.

Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.

Perform prep work and properly clean and restock work area as required.

Communicate to management any and all occurrences involving staff or guests in the spa that require attention.

Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.

Handle guests’ questions and concerns professionally and courteously.

Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.

Possess ability to work without direct supervision.

Maintain a positive attitude and contribute toward a quality work environment.

Regularly attend, participate in and support training and staff meetings for the spa.

Assist in all areas of spa operation as requested by management.

Must have enthusiasm and possess excellent customer service skills.

Enjoy working with people and possess a friendly and outgoing personality

Excellent communication and listening skills, as well as basic computer knowledge

Must be a team player

Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.

Demonstrate actions and behaviors that reinforce the Company’s Mission and Values.

Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.

Other duties as assigned.

QUALIFICATIONS

Must hold and maintain a current state cosmetology license Minimum of 2 years’ experience, preferably in a luxury resort spa environment Guest service training a plus

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!