Nail Technician

CoralTree Hospitality; Sun River (MT); On-site; USD 32,000 - 42,000; Full time

Job summary

CoralTree Hospitality seeks a Nail Technician for The Spa at Sunriver Resort to deliver manicures, pedicures and nail care in a relaxing, upscale setting. You will greet guests, explain treatments, perform services, promote products, and maintain sanitary, organized treatment rooms.

With at least one year of customer service experience and a Oregon cosmetology license, you’ll contribute to exceptional guest experiences and uphold Sunriver Resort standards.

Qualifications

• High school diploma or equivalent.
• At least one year previous experience in a similar setting preferred.
• Valid Oregon cosmetology license to perform nail care required.
• At least one year customer service experience required.

Responsibilities

• Greets and welcomes guests upon arrival
• Provides information to guests about treatments and services
• Performs hand and foot treatments (manicures, pedicures, nail repairs, etc.)
• Maintains proficiency in all components of hand and foot treatments
• Promotes and sells spa products
• Prepares and maintains treatment areas
• Maintains spa inventory and orders supplies as needed
• Ensures privacy of all guests and adheres to draping policies
• Follows sterilization guidelines
• Conducts client pre-screening and refers medical issues to physician
• Promotes home regimen program to clients
• Adheres to treatment times and protocols
• Assists with promotion of services at orientations
• Keeps up-to-date with spa trends, especially hand/foot therapy
• Performs Spa Reservations Agent duties as required
• Provides general resort information for guests
• Offers warm and sincere welcome/farewell and addresses guests by name
• Resolves guest problems and acts in absence of manager
• Maintains records for VIPs and special requests
• Attends resort/department meetings
• Maintains knowledge of resort amenities and events
• Interacts with staff professionally and assists other departments
• Upsells resort services and amenities
• Maintains professional demeanor and attitude

Skills

Customer service

Guest interaction

Hospitality

Education

High school diploma or equivalent

Cosmetology license (Oregon)

Job description

Overview

The Spa at Sunriver Resort is looking for a talented and professional Nail Technician to join our team. If you’re passionate about delivering exceptional guest experiences in a relaxing and upscale environment, we’d love to hear from you. The Nail Technician is responsible for administering hand and foot treatments for guests. They will provide exceptional service to create an extraordinary guest experience. The Nail Technician will maintain the AAA Four Diamond standards.

The Nail Technician will always conduct themselves in manner which supports the Core Values of Sunriver Resort:Trust, Commitment, and Open and Honest Communication. They shall strive to provide exceptional service to both internal and external guests at all times and for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice!

Responsibilities

• Greets and welcomes guests upon arrival
• Provides information to guests and members about treatments and services and provides demonstrations if needed
• Performs various types of hand and foot treatments (manicures, pedicures, nail repairs, etc.)
• Maintains proficiency in all components of hand and foot treatments
• Promotes and sells spa products
• Prepares and maintains treatment areas (removing soiled linens, restocking, etc.)
• Maintains consistent spa inventory and orders supplies as needed
• Ensures the privacy of all guests, adhering to draping policies
• Follows all guidelines regarding proper sterilization
• Conducts pre-screening to determine any client contraindications, refers guests with medical issues to their physician
• Promotes home regimen program to clients
• Adheres to time length and treatment protocols
• Assists with the promotion of treatment services at member/guest orientations
• Maintains a strong knowledge of spa trends, especially focusing on hand and foot therapy
• Performs Spa Reservations Agent duties as required
• Provides general resort information for guests
• Offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name & good eye contact with each guest
• Resolves guest problems and is empowered to act in absence of manager
• Maintains records for all VIPs, special requests, etc.
• Attends appropriate resort and departmental meetings
• Maintains an up to date working knowledge of all resort amenities as well as any special events
• Interacts with resort staff in a professional manner, assisting other departments with necessary information
• Up sells other resort services and amenities to guests
• Always maintains a professional demeanor and attitude

Qualifications

• High school diploma or equivalent
• At least one year previous experience in a similar setting preferred
• Valid Oregon cosmetology license to perform nail care required
• At least one year customer service experience required

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