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Neighborhood Assistance Corp. Of America (NACA) is seeking an experienced Underwriter to review 10+ member files daily and apply character-based underwriting to determine readiness for homeownership.
The role involves documenting decisions with detailed narratives and coordinating with NACA Counselors to ensure complete qualifications. The position is non-exempt, offers overtime, and rewards performance with opportunities up to $75k+ total compensation based on experience and responsibilities.
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Active Full Time Regular Full-Time Atlanta, GA, US
30+ days ago Requisition ID: 1014
SALARY RANGE: $60,000 - $75,000+
FLSA: Non-Exempt
LOCATION: Charlotte, NC, Houston TX, Chicago IL, Atlanta GA, Boston MA
CONTACT: jobs@naca.com
BENEFITS: Excellent single/family health, vision and dental PPO, 70% employer contribution and 401(k)
NACA makes the dream of affordable homeownership a reality for many who have faced systemic racism and other barriers. This includes access to NACA’s Best Mortgage in America and a streamlined mortgage process. NACA works with homebuyers ("Members") from the initial educational workshop, individual counseling, purchase process and mortgage process.
The NACA Underwriter provides quality control to ensure that submissions for NACA Qualification meet NACA’s underwriting policies and criteria. NACA’s underwriting criteria are character-based, which is significantly different from lenders' traditional underwriting guidelines. The NACA Underwriter must review and decision Member files for NACA Qualification. The NACA Underwriter’s review is based on NACA's comprehensive policies and procedures described in detail in NACApedia. The NACA Underwriter makes approval decisions by determining whether the Member is ready for homeownership and helps determine an affordable mortgage payment after reviewing a complete document and information package. This position requires effective communication with NACA Counselors to help them understand how to achieve NACA Qualification.
The NACA Underwriter educates and coaches NACA Counselors on NACA policies, qualification requirements and underwriting standards. The NACA Underwriter provides guidance to ensure NACA Qualification submissions are complete, accurate, well documented and compliant with NACA and lender requirements. The comprehensive review may reject the NACA Qualification submission and/or require additional information or and/or documentation. Detailed narratives are essential for documenting conversations with the NACA Counselor, detailing the steps the NACA Counselor and Members need to take to become NACA Qualified.
The NACA Underwriter is responsible for ensuring adherence to the NACA criteria and is a good resource for the NACA Counselor to answer questions. The NACA Underwriter grades each file submitted for NACA Qualification for completeness and accuracy. The grading is to evaluate and provide constructive feedback to the NACA Counselor and promote increasingly complete, accurate and well documented submissions.
Each NACA Underwriter is responsible for reviewing 10+ files each day while maintaining high quality standards and adhering the below.
The NACA Underwriter must be willing and able to meet the demands of the job that typically consists of 50+ hours per week. The typical working hours are 8:30 a.m. to 6:00 p.m. weekdays with additional time as NACA determines necessary on evenings, weekends, events and other activities with overtime as permitted and necessary. The compensation has been set to reflect this expectation.
The compensation is based on experience, skills, performance and certifications. The annual salary is between $50,000 and $60,000 with overtime and any bonus as stated below with total annual compensation between $60,000 to $75,000+. The candidate’s performance evaluation and future compensation is largely based on meeting the job responsibilities, competencies and skills stated herein.
This is a non-exempt position, with eligibility for overtime pay for hours worked over 40 in a work week. The fixed weekly salary covers all hours worked each week even though the hours may vary from week to week. Overtime is computed based on the fluctuating work week ("FWW") method, subject to any local law requirements.
Management would determine any bonus based on the following.
This position requires:
NACA employees are expected to actively support the organization's mission of expanding affordable homeownership, addressing housing inequities and systemic racism, reducing the racial wealth disparity gap, stabilizing neighborhoods, and advocating for economic justice. NACA requires staff to adhere to and participate in NACA’s advocacy, campaigns, events, outreach, community organizing, actions, voter registration, and other activities as determined by NACA. This is also important for NACA’s continued success and in expanding NACA’s purchase and other programs. NACA staff have a tremendous impact on the Members and communities they serve.
NACA seeks staff with a positive and open attitude, a strong work ethic and relentless commitment to success with attention to detail and ability to meet aggressive deadlines and ambitious goals. S/he is expected to have a high level of core competencies and skills as stated below and described in detail at www.naca.com .
The below education and certifications are required
NACA is an equal opportunity employer. Minority and bilingual individuals, particularly those who speak and write in Spanish, as well as second chance applicants are strongly encouraged to apply. To follow-up and for inquiries regarding this and other positions contact NACA's HR Department at jobs@naca.com.
This job description is solely for descriptive purposes to describe the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, or qualifications. NACA reserves the right to modify or assign additional duties, and to make unilateral changes in its sole discretion. This job description does not constitute a contract for employment with employment at NACA on an “at-will” basis.
NACA is the largest and most effective non-profit homeownership and advocacy organization in the country. NACA is one of the most exciting homeownership and advocacy organization that is both respected and feared for its effective operations and aggressive advocacy over four decades. Founded in 1988, NACA has won campaigns against some of the country’s most powerful companies and individuals engaged in predatory and discriminatory lending. NACA’s success is a result of its relentless confrontational advocacy as well as state-of-the-art systems and operations. NACA is well positioned for the future with more than $20 billion from major lenders, of which $15 billion is from Bank of America, to fund its extraordinary mortgage.
NACA is rapidly growing with 50 offices nationwide and more than three million Members. NACA stands out in the following areas:
For more information about NACA and its history and programs, visit www.naca.com .