NA People Solutions Advisor

Kimberly-Clark; Wisconsin; Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health benefits

FSA

Income protection

Education support

Job summary

Kimberly-Clark is seeking a NA People Solutions Advisor to coordinate HR operations across the U.S. and Canada. You will handle on-site support, ensure policy alignment, and drive HR process efficiency within the HR Operating Model.

You will manage HR transactions in Workday/UKG, promote self-service, and collaborate with cross-functional partners to improve processes, while maintaining compliance with local laws.

Qualifications

• Bachelor’s degree in business administration, HR, psychology or related field preferred.
• 2+ years of professional experience in HR Operations or similar role.
• Strong communication, analytical and customer service skills.
• Knowledge of continuous improvement methodologies such as Lean Six Sigma, Agile, or Design Thinking; MS Office proficiency.
• Experience using Workday, UKG, and/or ServiceNow preferred.

Responsibilities

• Execute time-sensitive HR transactions in Workday and UKG with accuracy and timely completion.
• Serve as SME for HR processes, offering navigational support and promoting self-service.
• Identify gaps and drive improvements; collaborate with global HR partners on risks and improvements.
• Maintain process documentation per local laws and policies; drive standardization across North America.
• Monitor HR metrics and ensure SLA compliance and efficiency targets.
• Partner with local Talent Business Partners to support business objectives and people strategy.

Education

Bachelor’s degree in business administration, Human Resources, Psychology or related field preferred.

Tools

Workday

UKG

ServiceNow

Job description

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

The NA People Solutions Advisor plays a key role in coordinating and executing HR operations processes across the U.S. and Canada. This role ensures alignment with corporate policies, compliance with local legislation, and consistency with our HR Operating Model while supporting the objectives of the business. The NA People Solutions Advisor provides dedicated on-site support to plant-based leaders and employees, enabling effective HR self-service and delivering high-quality HR operational activities.

In this role, you will:

• Execute time-sensitive HR transactions in Workday and UKG, ensuring accuracy, compliance, and timely completion. Track cases through the case management system and meet agreed turnaround times.
• Serve as a subject matter expert for HR teams, employees, and managers on Workday business processes, offering navigational support, education, and promoting self-service when possible.
• Identify process gaps and recommend improvements. Collaborate with other global HR partners to address risks and implement continuous improvement initiatives.
• Maintain updated process documentation in accordance with local legislation and internal policies. Drive process standardization across North America in alignment with the HR Operating Model.
• Monitor HR operational metrics, ensuring compliance with service level agreements (SLAs) and process efficiency targets.
• Partner with local Talent Business Partners to support business objectives and people strategy.
• Provide responsive, high-quality service to employees and managers.
• Collaborate with external vendors such as Benefits, Payroll, and HR service providers.
• Work cross-functionally with the Legal Department and HR Operations team members to ensure compliance and operational excellence.

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

• Bachelor’s degree in business administration, Human Resources, Psychology or related field preferred.
• 2+ years of professional experience in HR Operations or a similar HR or service delivery role.
• Strong communication, analytical and customer service skills, and the ability to build relationships, solve problems, and drive process improvements.
• Knowledge or certification in continuous improvement methodologies such as Lean Six Sigma, Agile, and/or Design Thinking preferred./Proficiency in MS Office Suite (Word, PowerPoint, Excel).
• Experience using Workday, UKG, and/or ServiceNow preferred.
• Periodic travel may be required.

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.

• Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
• Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
• Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
• Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompassesthe experiences of our consumers.When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

Veterans and members of the Reserve and Guard are highly encouraged to apply.

#LI-Onsite

Grade 12/P2: Grade level and / or compensation may vary based on location/country

This role is available for local candidates already authorized to work in the role’s country only.