NA People Solutions Advisor

Kimberly-Clark; Maumelle (AR); On-site; USD 52,000 - 76,000; Full time

Job summary

Kimberly-Clark is seeking an HR Operations professional to execute time-sensitive HR transactions and support global HR processes at our on-site manufacturing facility. You will act as a subject matter expert, drive process improvements, and ensure timely, compliant delivery of HR services.

You will collaborate with Benefits, Payroll, and HR service providers while maintaining documentation and meeting SLAs. This role requires strong communication and adaptability in a fast-paced environment.

Qualifications

• Bachelor’s degree in Business Administration, Human Resources, Psychology, or a related field.
• At least 2 years of professional experience in HR Operations, HR service delivery, or a comparable role involving hands-on HR transactions.
• Ability to execute accurate, time-sensitive HR transactions and manage cases against agreed turnaround times and SLAs.
• Experience with an HRIS or comparable enterprise system to complete HR business processes.
• Availability to work on site at the manufacturing facility.
• Strong communication, analytical, problem-solving, relationship-building, and customer-service skills.
• Proficiency in Microsoft Word, PowerPoint, and Excel.

Responsibilities

• Execute time-sensitive HR transactions in Workday and UKG, ensuring accuracy, compliance, and timely completion.
• Serve as a subject matter expert for HR teams, employees, and managers on Workday business processes, offering navigational support, education, and promoting self-service when possible.
• Identify process gaps and recommend improvements. Collaborate with other global HR partners to address risks and implement continuous improvement initiatives.
• Maintain updated process documentation in accordance with local legislation and internal policies.
• Drive process standardization across North America in alignment with the HR Operating Model.
• Monitor HR operational metrics, ensuring compliance with SLAs and process efficiency targets.
• Partner with local Talent Business Partners to support business objectives and people strategy.
• Provide responsive, high-quality service to employees and managers.
• Collaborate with external vendors such as Benefits, Payroll, and HR service providers.
• Work cross-functionally with the Legal Department and HR Operations team members to ensure compliance and operational excellence.

Skills

HR Operations

HR transactions

Communication skills

Analytical skills

Customer service

Microsoft Office

Education

Bachelor’s degree in Business Admin., HR, Psychology, or related

Tools

Workday

UKG

ServiceNow

Job description

Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional®. At Kimberly-Clark, it’s all here for you—innovation, growth, and the chance to make a real impact.

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

In this role you will:

• Execute time-sensitive HR transactions in Workday and UKG, ensuring accuracy, compliance, and timely completion. Track cases through the case management system and meet agreed turnaround times.
• Serve as a subject matter expert for HR teams, employees, and managers on Workday business processes, offering navigational support, education, and promoting self-service when possible.
• Identify process gaps and recommend improvements. Collaborate with other global HR partners to address risks and implement continuous improvement initiatives.
• Maintain updated process documentation in accordance with local legislation and internal policies.
• Drive process standardization across North America in alignment with the HR Operating Model.
• Monitor HR operational metrics, ensuring compliance with service level agreements (SLAs) and process efficiency targets.
• Partner with local Talent Business Partners to support business objectives and people strategy.
• Provide responsive, high-quality service to employees and managers.
• Collaborate with external vendors such as Benefits, Payroll, and HR service providers.
• Work cross-functionally with the Legal Department and HR Operations team members to ensure compliance and operational excellence.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

To succeed in this role, you will need the following qualifications:

Required Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, Psychology, or a related field
• At least 2 years of professional experience in HR Operations, HR service delivery, or a comparable role involving hands‑on HR transactions.
• Ability to execute accurate, time-sensitive HR transactions and manage cases against agreed turnaround times and SLAs.
• Experience working with an HRIS or comparable enterprise system to complete HR business processes.
• Availability to work on site at the manufacturing facility.
• Strong communication, analytical, problem-solving, relationship-building, and customer-service skills.
• Ability to manage competing priorities across a matrixed or dual-team environment.
• Adaptability, learning agility, and comfort operating through change and ambiguity.
• Proficiency in Microsoft Word, PowerPoint, and Excel.

Preferred Qualifications:

• Hands‑on Workday transactional experience, including initiating, progressing, or completing HR business processes
• Experience using UKG, particularly for time and attendance activities.
• Experience with ServiceNow or another HR case-management platform
• Previous experience supporting a manufacturing site or frontline workforce.
• Exposure to benefits, payroll, or time-and-attendance processes, including coordination with external service providers. Benefits experience is helpful but not mandatory.
• Experience supporting multiple stakeholders, business units, or leaders with differing priorities.

Led by Purpose. Driven by You.

Total Benefits

We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then Kimberly-Clark is the place for you.

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompassesthe experiences of our consumers.When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of local policies.

Employment is subject to verification of pre-screening tests which may include drug screening, background check, and DMV check.

Veterans and members of the Reserve and Guard are highly encouraged to apply